Get Involved!

aurora civic center authority Employment

The Aurora Civic Center Authority (ACCA) operates Paramount Theatre, Copley Theatre, RiverEdge Park and Paramount School of the Arts in Aurora, Illinois. As an organization, we are able to provide the best in arts and entertainment due to the work of our dedicated, responsible staff. If you have skills and experience that would be an asset to our team, we’d love to meet you.

How to Apply

Online

Job Applications


















  • Drop files here or

    Accepted file types: jpg, gif, png, pdf, dwg, tif, ai, psd, eps, Max. file size: 50 MB, Max. files: 3.

    • This field is for validation purposes and should be left unchanged.


    By Mail

    Mail resume, cover letter and any other required materials to: Paramount Theatre, 23 E Galena Blvd, Aurora IL 60506.

    In Person

    Drop off at 23 E Galena Blvd, Aurora IL 60506

    SCHOOL OF THE ARTS JOBS  RIVEREDGE PARK JOBS

    VOLUNTEER USHERING BROADWAY AUDITIONS

    Internships

    NO AVAILABLE INTERNSHIPS AT THIS TIME

    If you have an interest in learning the day-to-day operations of a major arts venue or the many tasks that go into creating one of the Paramount’s critically acclaimed theatrical productions, consider an internship!

    PLEASE NOTE: Students must receive college credit. All internships with Aurora Civic Center Authority are unpaid. Students must have written recommendation from the staff or faculty member at their college/university that has oversight of the internship program. Recommendation must be submitted with the application.  Applicant will not be allowed to start the internship without one of the following: transcript confirming that the student will receive college credit for internship, proof of class registration, or certified letter from the participating institute.

    ACCA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, ACCA is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating the employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.


    MISSION STATEMENT

    The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by: making the performing arts accessible for every age and socio-economic background, introducing the magic of live theatre across generations to encourage expansive imaginations and broad views of people and the world, and contributing to the future stability and growth of Aurora’s downtown.

    Back to Top

    Accessibility Aide

    Accessibility Aide

    Organization: Aurora Civic Center Authority

    Paramount School of the Arts, a non-profit school that teaches theater, music, and dance in both private and group settings is seeking Accessibility Aides. Paramount School of the Arts is a part of Aurora Civic Center Authority (ACCA), an innovative organization located on the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago). The organization operates four venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, the 165-seat Copley Theatre and Stolp Island Theatre: a 9,000 square foot development that includes an intimate 98-seat 4,600-square-foot theater. ACCA produces and presents over 500 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals, and the self-produced Bold Series for an annual audience of 350,000 patrons from over 250 communities. It also includes the John C. Dunham Aurora Arts Center, where Paramount School of the Arts operates, rehearsal spaces, and guest artist apartments.

    The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

    • making the performing arts accessible for every age, ability, and socioeconomic background,
    • introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
    • and contributing to the future stability and growth of Aurora’s downtown.

    The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion, and diversity.

    DEPARTMENT – Education and Community Engagement

    DIRECT REPORTING – Education Manager

    WORKS CLOSELY WITH – Education Department & Teaching Artists

    POSITION STATUS & SCHEDULE – Part-time, per class; hours vary in the evenings. Aide assignments are for the week (summer schedule) or semester (14 weeks in the fall – 16 weeks in the spring)

    COMPENSATION – $25 per hour

    HIRE DATE – Ongoing

    PREFERRED EXPERIENCE, SKILLS and ABILITIES

    We are looking for aides who can help foster a brave and supportive space for students with varying accommodation requests and needs, which include, but are not limited to our neurodiverse students, differently abled students, and students with mobility accessibility needs. The Accessibility Aide will develop positive relationships with their students while sharing their passion for the arts.

    We are seeking to employ aides who are pursuing an education in special education and learning behavioral specializations, or who have previous experience with a neurodiverse community.

    The ideal candidate should possess a blend of specialized skills, empathy, and an understanding of both the performing arts and accessibility needs.

    The ideal candidate will possess the following job skills:

    • Strong communication skills
    • Understanding of accessibility needs of PSA students
    • Empathy and patience
    • Able to adjust quickly and easily to new situations and challenges
    • Basic understanding of the performing arts
    • Teamwork and collaboration
    • Organizational skills
    • Comfortable advocating for the student you are assisting and empowering the student to experience the class as fully as possible
    • Training and experience in accessibility services
    • Positive attitude and enthusiasm

    KEY RESPONSIBILITIES

    • Support students with accommodation needs during classes, rehearsals, and performances.
    • Assist with mobility and physical needs for students with physical support needs.
    • Facilitate communication using student specific communication aids.
    • Collaborate with instructors and creative teams to ensure inclusivity in artistic activities, while promoting an inclusive environment through understanding and cooperation.
    • Manage sensory needs, while utilizing calm spaces or sensory-friendly adjustments.
    • Monitor and assess student progress and communicate with teachers and the education administrative team.
    • Encourage independence and confidence in students’ artistic abilities.
    • Provide emotional and behavioral support in high-stress situations.
    • Advocate for students’ needs, ensuring their voices are heard.
    • Stay informed on current accessibility practices.

    In addition to the duties listed above, ACCA expects the following of each employee: adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.

    TO APPLY – To apply, please submit a resume and/or CV as well as 3 references using the online job application. Physical copies can be mailed/delivered to the following address: Paramount School of the Arts, 20 S. Stolp Ave. Aurora, IL 60506.

    APPLY FOR THIS JOB ONLINE

    ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law. ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

    ACCA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, ACCA is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating the employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

    Back to Top

    Audio Manager (Full-Time)

    Audio Manager

    Paramount Theatre/Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking an Audio Manager. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates four performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, the 165-seat, newly renovated Copley Theatre, and the brand new Stolp Island Theatre: a 9,000 square foot development that includes an intimate 98-seat 4,600 square foot theater. ACCA produces and presents over 500 performances each year, including star-studded touring productions, a self-produced Broadway Series of musicals (which has the largest theater subscription base in the country) and the self-produced Bold Series for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms, which play host to multiple wedding receptions and rental events throughout the year.

    The Paramount Theatre/Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

    • making the performing arts accessible for every age and socioeconomic background,
    • introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
    • and contributing to the future stability and growth of Aurora’s downtown.

    The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

    DEPARTMENT – Audio, Lighting & Media Department

    DIRECT REPORTING – This position reports to Director of Production (DoP)

    WORKS CLOSELY WITH – Lighting and Media Manager (LMM), Assistant Audio, Lighting, and Media Manager (AALMM) Director of Production (DoP); Production Manager (PM); Vice President of Production (VPoP); Crew Manager, Technical Director, Directors, Sound Designers, Production Department, Artistic Department, and other Creative, Technical and Production Team Members, Lead Stagehands and Stage Crew

    POSITION STATUS & SCHEDULE  – Full time exempt; generally 8-9 hour days Monday-Friday; extended hours during tech some weekends, evenings and holidays

    COMPENSATION – Annual salary commensurate with experience and skill set with a salary range from $63,000 to $68,000. Position also qualifies for an excellent benefits package including health insurance, paid time off package, and matching 401k.

    HIRE DATE – As soon as possible.

    GENERAL RESPONSIBILITIES – Audio Manager will be responsible for departmental management of scheduling, budgeting, and inventory maintenance of the audio equipment and management of install crews for audio elements. Significant ingenuity, flexibility, and time management will be essential in the success of this position.

    KEY RESPONSIBILITIES

    • Read and become familiar with the scripts for upcoming productions
    • View and become familiar with scenic designs for each production with particular awareness of ALM integration
    • Attend show-related meetings and staff meetings and advocate for ALM Department’s interests
    • Work with the Production Management in support of strategic departmental development
    • Follow Paramount safety practices and maintain all ALM work areas in a safe and organized state. Ensure that all equipment is safely used by others.
    • Production
      • Work with designers to secure rentals/exchanges and ensure related payments, deliveries, pick-ups, and returns happen on time and within budget
      • Work with Production Management to schedule installation and strike of all Audio equipment
      • Coordinate rental dates and crossover for audio between various productions
    • Cross departmental
      • Ensure preparation for and facilitate installation of applicable audio integration, coordinating with TD Team, Lead Stagehand, and Sound Designer
    • Inventory
      • Update and maintain audio inventories and ensure up-to-date inventories are posted on the website
      • Track rate of usage and replenish applicable expendables and make purchases to maintain adequate supply of expendables
      • Work with TDs to create storage plan and stage crew to create charging plan for all batteries and other applicable Audio equipment and ensure it is followed and updated
    • Budgeting
      • Prepare annual budget requests for Audio production and overhead budgets, submitting them to VP of Production
      • Track spending and monitor budgets for Audio department
      • Pursue facility improvements, including researching and recommending capital purchases
      • Help to design and price out new Audio equipment for system replacement and expansion projects
    • Training
      • Coordinate workshops and training for crew to learn operation of new equipment or equipment that is new-to-them (ex. new crew members or crew members in a new department head role)
      • Work with CEO and Director of Production to continue to pursue testing partnerships with equipment manufacturers (ex. Shure)
    • Non-Production Venues and Other
      • Support ALM needs at Paramount School of the Arts (PSA) and Events Dept.
      • Maintenance and upkeep of show production computers and software (ex. Watchout, Isadora, MainStage, Ableton, Sibelius, Finale)
      • Support FOH in maintenance and problem solving of FOH equipment including: display TV’s in PAC lobby and Copley Lounge, PAC and COP lobby sound systems, physical digital menu boards (programming is supported by IT/Marketing), SiriusXm licensing
    • Music/Sound Designer Interface
      • Work with Music department and Keyboard Programmers to ensure maintenance, updating, and proper storage of applicable instruments, computer systems and software (i.e. Q-Lab, MainStage, Wireless Workbench, Sibelius, Ivory)
      • Work with Sound Designers and Music department to facilitate orchestra pit load-in and setup, monitor setup and rigging, and mic fittings
      • Ensure setup and strike of equipment as needed for rehearsal spaces, understudy rehearsals, and events

    Departmental Management

    • Work with Lighting and Media Manager to schedule and supervise the Assistant Audio, Lighting & Media Manager (Asst ALM), including ensuring production meeting, load in/install, designer run and tech coverage for department
    • Read all daily calls and rehearsal and performance reports and work with LMM and AALMM to complete report and designer notes
    • Work with Crew Manager to schedule and supervise Audio, Lighting, and Media overhire crews
    • Maintain a clean and orderly workspaces and storage areas

    In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.

    REQUIRED EXPERIENCE, SKILLS and ABILITIES

    • Ability to safely navigate moving, lifting, and transporting equipment & materials, including knowledge of safe lifting techniques and awareness of when and how to use mechanical assistance or the assistance of a coworker
    • Experience in implementing and successfully tracking budgets
    • A hands-on attitude. Be willing to jump in with the rest of the team to assist
    • The ability to be on their feet for long periods of time if necessary.
    • Superior communication, problem-solving, project management and organizational skills.

    PREFERRED EXPERIENCE, SKILLS and ABILITIES

    • 4-5 years of experience as an employee in regional or educational theatre
    • Current knowledge of Microsoft Word, Excel, and Outlook
    • Proficiency in audio department of technical theatre
      • Ability to configure Dante networking
      • Ability to assemble and troubleshoot audio theatrical systems and networking
      • Ability to interface with Sound Designer and other production departments to ensure audio integration into various productions
      • Valid driver’s license and comfortability driving and parking a sprinter/cargo van

    HOW TO APPLY

    Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.

    APPLY FOR THIS JOB ONLINE

    Or mail/drop off to: Aurora Civic Center Authority, ATTN: Yesenia Esparza, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

    ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law. ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

    ACCA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, ACCA is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating the employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

    Back to Top

    Cafe Attendant (Part-Time)

    Café Attendant

    The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a Café Attendant. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat, newly renovated Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions, a self-produced Broadway Series of musicals and the self-produced Bold Series for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms, which play host to multiple wedding receptions and rental events throughout the year.

    The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

    • making the performing arts accessible for every age and socioeconomic background,
    • introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
    • and contributing to the future stability and growth of Aurora’s downtown.

    The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

    ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

    DEPARTMENT – Front of House

    DIRECT REPORTING – Front of House Management

    POSITION STATUS & SCHEDULE – Part-time, hourly; hours vary and include afternoons, evenings, and weekends. Hours are event dependent

    COMPENSATION – Starting at $17 per hour, plus complimentary or discounted tickets to certain events.

    HIRE DATE – Immediate

    KEY RESPONSIBILITIES –

    • Prep, cook and serve both food (such as pizza, cookies, etc.) and coffee items in a timely manner in a high-volume quick service kitchen environment
    • Maintain café cleanliness at all times
    • Execute proper cleaning and sanitation requirements
    • Interact with guests in a friendly, courteous and helpful way
    • Read and follow printed instructions for food preparation
    • Have a flexible schedule and submit availability a minimum of 3 months in advance
    • Work closely with Front of House management, beverage staff and café personnel
    • Adhere to the Paramount Theatre & North Island Center Guidelines and Regulations
    • Accurately report wasted inventory items to the Front of House Manager
    • Other duties as assigned

    In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.

    REQUIRED EXPERIENCE, SKILLS and ABILITIES –

    • Minimum age of 18 years old
    • Will need to currently hold or must get ServSafe Certification within 30 days of employment
    • Able to lift up to 25 lbs.
    • Be available for a variety of days, times, possible late nights and holidays
    • Previous hospitality & food prep experience
    • Able to handle high stress service environment
    • Motivated, committed and guest service driven
    • Work quickly but safely
    • Be on your feet for several hours
    • Have basic math skills

    HOW TO APPLY

    Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below:

    APPLY FOR THIS JOB ONLINE

    Or mail/drop off to: Aurora Civic Center Authority, ATTN: Dawn King, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

    ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law.  ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

    ACCA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, ACCA is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating the employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

    Back to Top

    Event Coordinator (Full-Time)

    Event Coordinator (Full-Time)

    The Paramount Theatre/Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a full-time Event Coordinator. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates four performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat newly renovated Copley Theatre, and the brand new Stolp Island Theatre: a 9,000 square foot development that includes an intimate 98-seat 4,600 square foot theater. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

    The Paramount Theatre/Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

    • making the performing arts accessible for every age and socioeconomic background,
    • introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
    • and contributing to the future stability and growth of Aurora’s downtown.

    The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

    DEPARTMENT – Special Events

    DIRECT REPORTING – Special Events Director

    WORKS CLOSELY WITH – Rentals Manager, Event Managers, and other Event Coordinators

    POSITION STATUS & SCHEDULE – Full time exempt; hours vary and will include evenings and weekends and are event dependent

    COMPENSATION – Salary range is $45,000 – $48,000 with excellent benefits package including health, paid time off, and 401k with employer match

    HIRE DATE – Immediate

    POSITION SUMMARY –The Event Coordinator is responsible for generating and driving event sales to include, but not limited to, social gatherings, weddings, and meetings. Works closely with clients and other departments to determine event-specific details and day-of event management to ensure that all aspects of the event are planned and properly executed.

    KEY RESPONSIBILITIES

    • Provide initial date availability to inquiries including pricing and package options to potential bookings via phone, e-mail, and walk-ins.
    • Create, send, and follow up on initial booking contracts and deposits.
    • Actively upsell additional service options by maintaining consistent and effective sales tactics.
    • Respond to sales leads within 24 hours.
    • Confirm invoice/billing information is correct and up to date – ensure special orders are correctly allocated.
    • Collect and process final payments prior to events, and follow through with direct billing clients to ensure payments are received within designated time frame.
    • Have a complete working knowledge of ACCA’s standard operating procedures and event protocol, including concession policies, and money handling policies after initial training.
    • Coordinate event details with Paramount staff after event specifics are turned over from the Rentals Manager.
    • Work closely with clients to acquire and confirm all event details such as layout, timeline etc.
    • Utilize event details to create custom floor plans and Event Sheets to be distributed throughout the organization.
    • Gather final event information including guest count, beverages, special orders and floor plans.
    • Communicate with the Special Events Director and other personnel concerning the set-up and removal of all necessary tables, chairs, podiums, etc. for all rental events.
    • Assist with physical set-up and tear-down of all rental events, as needed. This includes set-up and tear-down of tables, chairs, podiums, etc.
    • Oversee and manage staff pre and post-event including Banquet Set-up Crew.
    • Coordinate event caterers, valet, and vendors as necessary.
    • Coordinate staffing needs and cleaning staff schedule for rental events, and place product orders and marquee requests with Front of House Manager.
    • Submit projected additional liquor needs per event.
    • Evaluate and order all linens necessary for all rental events.
    • Wash all in-house linens used during rental events.
    • Purchase some concessions items (i.e. bar fruit).
    • Request all signage needed for rental events to the Marketing department.
    • Ensure that all events run smoothly and efficiently.
    • Be available as point of contact for client day-of event, track event timeline, confirm any changes, and ensure service appropriately matches contract.
    • Manage all staff during events including bar, security, cleaning, house crew.
    • Conduct post-event evaluation with appropriate staff as well as post-event closeout documentation.
    • Manage a point of sales system and provide reports as needed.
    • Change marquee before or after events.
    • Complete tasks with attention to detail.
    • Assist with Front of House duties at Paramount Theatre, Copley Theatre, and RiverEdge Park.
    • Assist Rentals Manager and Special Event Director with keeping track of event inquiries, leads, and follow-ups as needed.
    • Assist Rentals Manager in creating budgets, contracts, and close-outs for rental events.
    • Demonstrate knowledge of Wedding and Event contracts.
    • Lead and/or assist with marketing efforts which include, but are not limited to, social media planning, content creation, and posting imagery & copy for advertising platforms and on-line advertisements.
    • Assist in creating, planning, and executing in-house events.
    • Track conversion rates and strive for continuous improvement.
    • Work diligently to achieve and exceed sales goals.
    • Stay informed about industry trends, competitor activities, and market developments to identify new opportunities and maintain a competitive edge.
    • Handle Emergency Evacuation and First Aid for all event guests.
    • Attend weekly meetings with the Events Team, Rentals Manager and Special Events Director to discuss current and future events.
    • All other duties as assigned or needed.

    In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required, and completes other duties as assigned.

    REQUIRED EXPERIENCE, SKILLS, and ABILITIES

    • Must be fluent in English and proficient in English reading and writing. Bilingual English & Spanish is a plus.
    • Proficient in all Microsoft Suites and Google Docs.
    • Must be positive, enthusiastic, and creative with attention to detail.
    • Must always remain professional in appearance and communication while representing ACCA.
    • Must have excellent organizational, interpersonal, and verbal communication skills.
    • Must have or obtain the Illinois Liquor Control Commission BASSET Certification (may be completed upon hiring).
    • Must have or obtain the State of Illinois Department of Public Health Food Service Management (may be completed upon hiring).
    • Must have or obtain Crowd Control Management certification (may be completed upon hiring).
    • Ability to sustain physical activity when pushing carts, setting up the event spaces, and remaining on feet for long periods. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
    • Be the onsite point of contact throughout the entire rental event.
    • Ability to handle and keep track of multiple projects simultaneously.
    • Problem-solve and react to change productively and professionally.
    • Ability to work outdoors during RiverEdge Park season and in inclement weather.
    • Willing to work long shifts and late nights.
    • Must be available to work mornings, nights, afternoons, weekdays, and weekends when needed for tours or events. Tours are available from 10am – 7pm Monday-Friday and weekends (including holidays) are based on event schedule availability.
    • We are a small team, and therefore we all wear many hats and are happy to roll up our sleeves and lend a hand whenever needed. Can-do attitudes are greatly valued and expected of all team members.

    PREFERRED EXPERIENCE, SKILLS and ABILITIES

    • Motivated, self-starter who can take minimal directions and see an event from start to completion.
    • Organized so that all details of events are coordinated and managed.
    • Ability to work strategically and collaboratively across departments.
    • Able to assess a situation and proactively manage problems.
    • Able to handle a fast-paced environment.
    • Responsive and considerate of all customers’ needs.
    • Knowledge of how to use social media to drive sales: Primarily Instagram and Facebook. Experience in using TikTok, Linkedin, Pintrest is a plus.
    • Proficient in Illustrator.

    TO APPLY – Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.

    APPLY FOR THIS JOB ONLINE

    Or mail/drop off to: Aurora Civic Center Authority, ATTN: (Jennifer Hahn), 8 East Galena Blvd., Suite 230, Aurora, IL 60506

    ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law. ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

    ACCA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, ACCA is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating the employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

    Back to Top

    Event Coordinator (Internship)

    Event Coordinator Internship

    The Paramount Theatre/Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking an Event Coordinator Intern. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

    The Paramount Theatre/Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

    • making the performing arts accessible for every age and socioeconomic background,
    • introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
    • and contributing to the future stability and growth of Aurora’s downtown.

    The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

    DEPARTMENT – Special Events

    DIRECT REPORTING – Special Events Director

    WORKS CLOSELY WITH – Rentals Manager, Event Managers, and Event Coordinators

    POSITION STATUS & SCHEDULE – Flexible schedule, but must commit to at least 8 hours a week (nights and weekends required).

    COMPENSATION – Unpaid. Candidates must receive college/university credit. Other benefits include complimentary tickets and valuable experience and networking opportunities.

    HIRE DATE – Immediate

    POSITION SUMMARY –Gain experience in real-world situations with planning and coordinating events.

    KEY RESPONSIBILITIES –

    • Learn and gain knowledge about event coordination and the entertainment industry.
    • Observe various aspects of renting multiple facilities including, but not limited to, responding to inquiries, initial tours, client meetings and consultations.
    • Demonstrate a desire to learn all aspects of special events from contracting and advancing events through day-of execution.
    • Be present at the venue during several events throughout the internship including events at our outdoor venue.
    • Interact with clients for pre-event meetings as well as day of event.
    • Exemplify a positive attitude especially during stressful situations.
    • Remain focused even during important tasks that require a high level of detail.
    • Assist Event Coordinator with advancing details for a variety of events and banquets.
    • Shadow various staff not only in Events Department but in other departments in the company.
    • Other duties as assigned.

    In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required, and completes other duties as assigned.

    REQUIRED EXPERIENCE, SKILLS, and ABILITIES –

    • Current knowledge of Microsoft Word and Excel
    • Must be able to receive college/university credit for internship
    • Creative, so when given a mock project, intern can produce a vision of potential outcomes.
    • Motivated, self-starter who can take minimal directions and see a mock project in area of their degree from start to completion.
    • Hands-on with set-up and tear-down of venues.
    • Has a desire to learn about running a rental event from start to finish especially in areas of client interaction and guest experience.
    • Able to stand for long periods of time.
    • Able to lift up to 50 lbs.

    REQUIREMENTS

    Students must have written recommendation from the staff or faculty member at their college/university that has oversight of the internship program. Recommendation must be submitted with the application. Applicant will not be allowed to start the internship without one of the following: transcript confirming that the student will receive college credit for internship, proof of class registration, or certified letter from the participating institute.

    PREFERRED EXPERIENCE, SKILLS and ABILITIES –

    • Motivated, self-starter who can take minimal directions.
    • Organized
    • Ability to work strategically and collaboratively across departments.
    • Able to handle a fast-paced environment.
    • Responsive and considerate of all customers’ needs.
    • Willing to learn how to use social media to drive sales: Primarily Instagram and Facebook. Experience in using TikTok, Linkedin, Pinterest is a plus.
    • Willing to learn Illustrator.

    TO APPLY – Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.

    APPLY FOR THIS JOB ONLINE

    Or mail/drop off to: Aurora Civic Center Authority, ATTN: (Jennifer Hahn), 8 East Galena Blvd., Suite 230, Aurora, IL 60506

    ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law. ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

    ACCA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, ACCA is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating the employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

    Back to Top

    Lighting & Media Manager (Full-Time)

    Lighting & Media Manager

    Paramount Theatre/Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking Lighting & Media Manager. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates four performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, the 165-seat, newly renovated Copley Theatre, and the brand new Stolp Island Theatre: a 9,000 square foot development that includes an intimate 98-seat 4,600 square foot theater. ACCA produces and presents over 500 performances each year, including star-studded touring productions, a self-produced Broadway Series of musicals (which has the largest theater subscription base in the country) and the self-produced Bold Series for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms, which play host to multiple wedding receptions and rental events throughout the year.

    The Paramount Theatre/Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

    • making the performing arts accessible for every age and socioeconomic background,
    • introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
    • and contributing to the future stability and growth of Aurora’s downtown.

    The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

    DEPARTMENT – Audio, Lighting & Media Department

    DIRECT REPORTING – This position reports to Director of Production (DoP)

    WORKS CLOSELY WITH – Audio Manager (AM), Assistant Audio, Lighting, and Media Manager (AALMM) Director of Production (DoP); Production Manager (PM); Vice President of Production (VPoP); Crew Manager, Technical Director, Directors, Sound Designers, Production Department, Artistic Department, and other Creative, Technical and Production Team Members, Lead Stagehands and Stage Crew

    POSITION STATUS & SCHEDULE – Full time exempt; generally 8-9 hour days Monday-Friday; extended hours during tech some weekends, evenings and holidays

    COMPENSATION – Annual salary commensurate with experience and skill set with a salary range from $68,000 to $72,000. Position also qualifies for an excellent benefits package including health insurance, paid time off package, and matching 401k.

    HIRE DATE – As soon as possible.

    GENERAL RESPONSIBILITIES – Lighting and Media Manager will be responsible for departmental management of scheduling, budgeting, and inventory maintenance of the lighting and media equipment and management of install crews for these elements. Significant ingenuity, flexibility, and time management will be essential in the success of this position.

    KEY RESPONSIBILITIES

    • Both Departments (Lighting and Media)
    • Read and become familiar with the scripts for upcoming productions
    • View and become familiar with scenic designs for each production with particular awareness of ALM integration
    • Attend show-related meetings and staff meetings and advocate for ALM Department’s interests
    • Work with the Production Management in support of strategic departmental development
    • Follow Paramount safety practices and maintain all ALM work areas in a safe and organized state. Ensure that all equipment is safely used by others.
    • Help to ensure lighting and media designs, integrations/installations, and striking are feasible with the given budget, timeline, and labor pool available
    • Production
      • Work with designers to secure rentals/exchanges and ensure related payments, deliveries, pick-ups, and returns happen on time and within budget
      • Work with Production Management to schedule hang, focus and strike of all lighting and media equipment
      • Coordinate rental dates and crossover for lighting and media between various productions
    • Cross departmental
      • Ensure preparation for and facilitate installation of set mounts (lights and media), coordinating with TD Team, Lead Stagehand, Designers, and HE
    • Inventory
      • Update and maintain inventories and ensure up-to-date inventories are posted on the website
      • Help to ensure REP plot paperwork (including lighting network/dmx diagram) is easily communicable to upcoming Presented Productions ALM Staff (for internal use and ability to be shared with tours)
      • Track rate of usage and replenish expendables (i.e. batteries, tape, lamps, gel, fog & hazer fluid) and make purchases to maintain adequate supply of expendables
      • Work with TDs to create storage plan and stage crew to create charging plan for all batteries and other lighting and media equipment and ensure it is followed and updated
    • Budgeting
      • Prepare annual budget requests for Lighting and Media production and overhead budgets, submitting them to VP of Production
      • Track spending and monitor budgets for Lighting and Media department
      • Pursue facility improvements, including researching and recommending capital purchases
      • Design and price out new Lighting and Media equipment for system replacement and expansion projects
    • Training
      • Coordinate workshops and training for crew to learn operation of new equipment or equipment that is new-to-them (ex. new crew members or crew members in a new department head role)
      • Work with CEO and Director of Production to pursue testing partnerships with equipment manufacturers
    • Non-Production Venues and Other
      • Support ALM needs at Paramount School of the Arts (PSA) and Events Dept.
      • Maintenance and upkeep of show production computers and software (ex. Watchout, Isadora, MainStage, Ableton, Sibelius, Finale)
      • Support FOH in maintenance and problem solving of FOH equipment including: display TV’s in PAC lobby and Copley Lounge, PAC and COP lobby sound systems, physical digital menu boards (programming is supported by IT/Marketing), SiriusXm licensing
    • Lighting
      • Work with Head Electrician (HE) and Lighting Designers to approve achievable designs and execute those designs on time and within budget
      • Cross departmental integration with TD team, Props Management, Costume Management (often Crafts Specialist) with ALM equipment integrated into production elements (ex. fiber optic lighting in costume) including budgeting for equipment, R&Ding products, scheduling/supervising install, ensuring maintenance of electrical components during run
    • Media (Projections, Video etc.)
      • Ensure maintenance, repair, and storage of equipment
      • If applicable, work with Presented Productions, Production Management, and CEO to determine which REP shows need video screen on the hill, and consult in hiring of appropriate outsourced team for rental, install, strike, storage, and return
      • Aide in preparation for movie showings and restoration following movie showings to ensure Broadway Series productions are unaffected
      • Work with TD team as needed to set, strike and maintain roll-drop movie screen
    • Departmental Management
      • Work with Audio Manager (AM) to schedule and supervise the Assistant Audio, Lighting & Media Manager (Asst ALM), including ensuring production meeting, load in/install, designer run and tech coverage for department
      • Read all daily calls and rehearsal and performance reports and work with AM and ALMM to complete report and designer notes
      • Work with Crew Manager to schedule and supervise Audio, Lighting, and Media overhire crews
      • Maintain clean and orderly workspaces and storage areas
      • In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.

    REQUIRED EXPERIENCE, SKILLS and ABILITIES

    • Ability to safely navigate moving, lifting, and transporting equipment & materials, including knowledge of safe lifting techniques and awareness of when and how to use mechanical assistance or the assistance of a coworker
    • Experience in implementing and successfully tracking budgets
    • A hands-on attitude. Be willing to jump in with the rest of the team to assist
    • The ability to be on their feet for long periods of time if necessary.
    • Superior communication, problem-solving, project management and organizational skills.

    PREFERRED EXPERIENCE, SKILLS and ABILITIES

    • 4-5 years of experience as an employee in regional or educational theatre
    • Current knowledge of Microsoft Word, Excel, and Outlook
    • Proficiency in lighting and media departments of technical theatre
      • Ability to assemble and troubleshoot lighting and media theatrical systems and networking
      • Familiarity with WatchOut or Isadora Media Systems
      • Familiarity with Eos lighting board and networking
    • Valid driver’s license and comfortability driving and parking a sprinter/cargo van

    HOW TO APPLY

    Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.

    APPLY FOR THIS JOB ONLINE

    Or mail/drop off to: Aurora Civic Center Authority, ATTN: Yesenia Esparza, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

    ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law. ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

    ACCA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, ACCA is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating the employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

    Back to Top

    Marketing Coordinator (Full-Time)

    Marketing Coordinator

    Paramount Theatre/Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking Marketing Coordinator. ACCA is the parent organization operating four performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, the 165-seat, newly renovated Copley Theatre, and the brand new Stolp Island Theatre, and also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. ACCA produces and presents more than 500 performances each year, including star-studded touring productions, a self-produced Broadway Series of musicals (which has the largest theater subscription base in the country) and the self-produced Bold Series for an annual audience of 350,000 patrons from more than 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms, which play host to multiple wedding receptions and rental events throughout the year.

    The Paramount Theatre/Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

    • making the performing arts accessible for every age and socioeconomic background,
    • introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
    • and contributing to the future stability and growth of Aurora’s downtown.

    The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

    DEPARTMENT – Marketing

    DIRECT REPORTING – This position reports to the Senior Marketing Director

    WORKS CLOSELY WITH – Marketing team and staff members from audience services, development, special events, education and production teams

    POSITION STATUS & SCHEDULE – Full-time salaried, generally 8-hour days Monday-Friday, but occasional weekends, evenings, and holidays are necessary

    COMPENSATION – Annual salary is $50,000 – $60,000. Position also qualifies for an excellent benefits package including health, dental, vision and life insurance, paid time off, and matching 401k.

    HIRE DATE – Immediate

    POSITION SUMMARY

    As the Marketing Coordinator at ACCA, you’ll play a key role on the marketing team. Your primary focus will be running our social media platforms, working towards increasing followers and creating engaging content that connects with our community and helps boost ticket sales. You’ll collaborate with marketing professionals, engage with our vibrant community, and keep pace with social media trends to amplify ACCA’s impact. In addition, you’ll support the marketing team in various areas such as Playbill coordination, and assisting with patron surveys, 48-hour reminder emails, website updates and more. This all takes place in an extraordinarily fast paced environment, where handling multiple projects on tight deadlines is the norm. The Marketing Coordinator is just one of a team of highly skilled, hardworking, extremely passionate professionals who have come together to help advance the many efforts of this organization and in turn, help impact the second largest city in the state.

    KEY RESPONSIBILITIES

    • Alongside the marketing team, develop and implement social media content strategy aligned with organizational objectives
    • Schedule and execute the social media campaigns
    • Work with “social media crew” (members of marketing and artistic teams), internal stakeholders and senior management to generate content ideas and capture and edit photos, videos, and any additional content
    • Utilize social media marketing tools and stay updated on industry trends
    • Monitor and analyze post data to understand what performs well and where we should adjust
    • Set goals that aim to grow our engaged community of social media followers
    • Coordinate cast, crew and or creative team social media takeovers
    • Coordinate the review and printing process of 7-12 Playbills/programs for Broadway, Bold and general season shows each season
    • Assist with patron surveys, 48-hour reminder emails and website updates
    • Assist with other marketing team administrative needs, such as digital file organization, digital task management, online postings and more

    In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.

    REQUIRED EXPERIENCE, SKILLS and ABILITIES

    • Proven experience in social media, marketing or in a similar role
    • Proficient in creating and implementing social media strategies
    • Knowledge of best practices for platforms such as Facebook, Instagram, LinkedIn, TikTok, YouTube and Pinterest
    • Excellent verbal and written communication skills
    • Ability to craft engaging content and stay updated on social media trends
    • Ability to thrive in high-speed atmosphere, multi-task, manage multiple start-n-stop projects while still being able to deliver quality, impactful work on time
    • Well organized and detail-oriented
    • Learns quickly and willing to take on new responsibilities
    • Self-motivated and takes initiative in assigned projects

    PREFERRED EXPERIENCE, SKILLS and ABILITIES

    • Bachelor’s degree in marketing, digital marketing, or related field, or equivalent work experience
    • Experience using social scheduling tools such as Sprout Social
    • Experience using project management tools such as Asana
    • Previous experience in the entertainment industry or event marketing
    • Fun, engaging, creative, passion for learning and sharing, thrives by being a part of a team and wants to be a part of something bigger than them self

    HOW TO APPLY

    Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.

    APPLY FOR THIS JOB ONLINE

    Or mail/drop off to: Aurora Civic Center Authority, ATTN: Hollis Sienkiewicz, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

    ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law. ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

    ACCA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, ACCA is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating the employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

    Back to Top

    Operational Cleaning Staff (Part Time)

    Operational Cleaning STAFF – Part time

    The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking Operational Cleaning Staff. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat, newly renovated Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions, a self-produced Broadway Series of musicals and the self-produced Bold Series for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms, which play host to multiple wedding receptions and rental events throughout the year.

    The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

    • making the performing arts accessible for every age and socioeconomic background,
    • introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
    • and contributing to the future stability and growth of Aurora’s downtown.

    The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

    ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

    DEPARTMENT – Front of House Operations

    DIRECT REPORTING – Operational Cleaning Manager

    WORKS CLOSELY WITH – All Departments

    POSITION STATUS & SCHEDULE – Part-time, hourly; hours vary and may include evenings and weekends and are event dependent

    COMPENSATION – Starting at $16 per hour

    HIRE DATE – Immediate

    POSITION SUMMARY – Clean, maintain, and care for all of ACCA’s facilities.

    KEY RESPONSIBILITIES

    • Provide exemplary customer service to all patrons and event attendees
    • Performs cleaning functions for area(s) assigned to them each day, which include but not limited to: vacuuming carpets, dust mopping and wet mopping, dusting, damp wiping surfaces, cleaning and disinfection bathroom surfaces; using properly diluted chemicals; using the right cleaning equipment and supplies for each area
    • Performs specialty-cleaning functions for area(s) assigned to them each day, which includes but not limited to: projects such as wall and window washing, cleaning areas that have been vacated, vent cleaning, sweeping stairwells, vacuuming elevator tracks, shower and tile scrubbing, and special disinfecting cleaning
    • Stock supplies in restrooms as needed
    • Ensure cleanliness of bathrooms; stock bathroom supplies as needed
    • Remove garbage from all receptacles
    • Complete tasks in a timely manner with minimal supervision
    • Be able to work safely with a variety of cleaning supplies
    • Work with and maintain a variety of different styles of cleaning equipment
    • Adhere to all applicable health and safety regulations
    • Report safety or security violations immediately to supervisor
    • Observe facilities and report maintenance deficiencies and items in need of repair
    • Complete pre-show, show and post-show responsibilities

    In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.

    REQUIRED EXPERIENCE, SKILLS and ABILITIES –

    • Ability to lift/carry 25+ pounds
    • Manual dexterity and strength to operate power operated machines
    • Ability to work weekdays, weekends and holidays, including overnight hours
    • Ability to work both inside and outside environmental conditions
    • Stamina, good physical condition
    • Ability to be on your feet for extended periods of time
    • Detail oriented and conscientiousness
    • Self-motivated and the ability to identify and complete needed tasks without direct supervision
    • Ability to communicate effectively

    HOW TO APPLY

    Please submit a cover letter and resume using the online job application at  https://paramountaurora.com/opportunities/ or click on the link below.

    Apply

    Or mail/drop off to: Aurora Civic Center Authority, ATTN: Andre Bell, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

    ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law.  ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

    ACCA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, ACCA is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHA) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating the employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

    Back to Top

    Overhire Head Electrician (Part-TIme)

    Overhire Head Electrician (Part-TIme)

    Paramount Theatre/Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking an Overhire Head Electrician. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates four performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, the 165-seat, newly renovated Copley Theatre, and the brand new Stolp Island Theatre: a 9,000 square foot development that includes an intimate 98-seat 4,600 square foot theater. ACCA produces and presents over 500 performances each year, including star-studded touring productions, a self-produced Broadway Series of musicals (which has the largest theater subscription base in the country) and the self-produced Bold Series for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms, which play host to multiple wedding receptions and rental events throughout the year.

    The Paramount Theatre/Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

    • making the performing arts accessible for every age and socioeconomic background,
    • introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
    • and contributing to the future stability and growth of Aurora’s downtown.

    The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

    DEPARTMENT – Production

    DIRECT REPORTING – Lighting & Media Manager, Crew Manager

    WORKS CLOSELY WITH – Lighting & Media Manager, Lighting Designers, Audio Manager, Technical Directors, Lead Stagehands, Stagehands, Production Manager, Director of Production, Crew Manager

    POSITION STATUS & SCHEDULE – Part-time, hourly; hours vary and include evenings and weekends. Position is hired on a show-by-show basis.

    COMPENSATION – Hourly rate range is $30-$34.95/hr

    HIRE DATE – As soon as 01/13/2025

    POSITION SUMMARY – The Overhire Head Electrician will be involved in loading in and striking shows that ACCA produces on a show-by-show basis. These venues include the Paramount Theatre and the Copley Theatre. In addition to loading in the shows ACCA produces, the Overhire Head Electrician will work with the Lighting & Media Manager to maintain all shows, spaces, and equipment in separate work calls.

    ACCA also presents productions from a variety of touring artists in both our Paramount Theatre and at RiverEdge Park, where the Overhire Head Electrician will be responsible for leading the charge on loading in/out any touring equipment, rented equipment, and/or hanging rep plots in those spaces. The Overhire Head Electrician will have the opportunity to run lights on a GrandMA or APEX console for these events when applicable. These events are staffed on a show-by-show basis.

    KEY RESPONSIBILITIES

    • Execute maintenance schedule as directed by Lighting & Media Manager for lighting fixtures, dimmers, accessories, and atmospherics
    • In pre-pro work call, review the plot with Lighting & Media Supervisor and determine what color, patterns, atmospheric fluids, etc. need ordered; ensure there is enough color for burn-through and added fixtures
    • In pre-pro work call, predetermine where each fixture should be plugged in and how it should be addressed; determine power distribution paths and relay these to Lighting & Media Manager and TD; update Lightwright with dimmer/address information
    • Before and during load-in, check measurements (on drawings and on-site) for air clearance and claim space on the deck during load-in
    • Before and during load-in, work to identify things that aren’t being installed correctly and/or things for which the installation plans aren’t working and require adjustment
    • During hang, ensure fixtures are hung with precision and cables are dressed neatly
    • During hang/install, drop all color/pattern and ensure entire plot is fully patched and wrung out (confirm all aspects of units work, not just that it turns on)
    • During hang/install, ensure intelligent lighting fixtures are pre-programmed, addressed, and patched
    • During focus, ensure focus points are laid and crew is working efficiently; provide designers with necessary support throughout
    • Throughout tech and run, ensure all lighting equipment is in working condition and power up the system for any programming sessions for designers
    • Throughout tech, maintain a list of physical notes and communicate to Lighting & Media Manager, PM, and design team when notes are completed
    • Communicate repair needs to Lighting Supervisor, PM and design team, as applicable

    In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.

    REQUIRED EXPERIENCE, SKILLS and ABILITIES

    • At least 3 years working in a regional theatre environment as an electrician
    • Attention to detail and aptitude for leadership
    • Communication and collaboration with team members
    • Ability to work with multiple departments sharing the stage at the same time
    • Understanding of electrical concepts and safe practices at both low and high voltage
    • Basic rigging and fly system knowledge
    • Cable picks and cable management knowledge
    • Fundamental knowledge of Lightwright, Vectorworks, and how to read light plots
    • Knowledge of ETC Eos software, networking, and consoles
    • Ability to estimate how long notes will take to accomplish
    • Ability to troubleshoot and estimate how long troubleshooting will take
    • Ability to hang the plot precisely as designed, while also identifying any issues with design
    • Plan for and lead crews in circuiting, hanging, and patching lighting instruments and practicals
    • Ability to balance ACCA structure and systems with preferences/needs of individual designers
    • Ability to lead a crew of 6-10 stagehands with a variety of skill levels
    • Ability to work unsupervised
    • Eagerness to learn about new equipment and systems
    • Experience soldering LED tape

    PREFERRED EXPERIENCE, SKILLS and ABILITIES

    • ETCP Electrician certification
    • OSHA 10 Training
    • 5+ years working in a regional theater environment as a Head Electrician
    • Experience with touring electrical systems and tying in power
    • Familiarity with video walls and projectors
    • Familiarity with media programming software, such as Watchout, Isadora, and QLab
    • Advanced understanding of MIDI show controls
    • Experience building and integrating practicals, such as LED tape, into scenery, props, and costumes
    • Understanding of RC4 Wireless dimming technology
    • Experience with GrandMA consoles

    HOW TO APPLY

    Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.

    APPLY FOR THIS JOB ONLINE

    Or mail/drop off to: Aurora Civic Center Authority, ATTN: (Kelly Lipsey), 8 East Galena Blvd., Suite 230, Aurora, IL 60506

    ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law. ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

    ACCA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, ACCA is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating the employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

    Back to Top

    Security Guard (Part-Time)

    Security Guard

    The Paramount Theatre/Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a Security Guard. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat, newly renovated Copley Theatre. In July of 2024 it will also open Stolp Island Theatre: a 9,000 square foot development that includes an intimate 98-seat 4,600-square-foot theater. ACCA produces and presents over 500 performances each year, including star-studded touring productions, a self-produced Broadway Series of musicals (which has the largest theater subscription base in the country) and the self-produced Bold Series for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms, which play host to multiple wedding receptions and rental events throughout the year.

    The Paramount Theatre/Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

    • making the performing arts accessible for every age and socioeconomic background,
    • introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
    • and contributing to the future stability and growth of Aurora’s downtown.

    The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

    ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

    DEPARTMENT – Front of House

    DIRECT REPORTING – Front of House Management

    POSITION STATUS & SCHEDULE – Flexible part-time, hourly; hours vary and require evenings, weekends, and holidays. Hours are event dependent.

    COMPENSATION – Starting at $20 per hour, plus complimentary or discounted tickets to certain events.

    HIRE DATE – Immediate

    KEY RESPONSIBILITIES

    • Patrol premises and ensure security of patrons and staff for Paramount Theatre, Copley Theatre, Weddings, and other special events
    • Investigate disturbances
    • Monitor entrance/departure of guests to maintain security of premises
    • Circulate among patrons to preserve order and protect property
    • Politely warn patrons of rule infractions (no smoking indoors, alcoholic beverages not allowed outside of venues, etc.)
    • Conduct outside traffic control and patron crossing
    • Assist Front of House Manager or Manager on Duty
    • Ensure building is secure at the end of an event

    In addition to the duties listed above, ACCA expects the following of each employee: adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.

    REQUIRED EXPERIENCE, SKILLS and ABILITIES

    • Experience in the security field
    • PERC Certification (Optional, but preferred)
    • Motivated, committed and guest service driven
    • Have the ability to be on feet for several hours
    • Able to lift up to 30 lbs.

    TO APPLY

    Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.

    APPLY FOR THIS JOB ONLINE

    Or mail/drop off to: Aurora Civic Center Authority, ATTN: KAYLA STILL, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

    ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law. ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

    ACCA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, ACCA is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating the employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

    Back to Top

    Special Events Manager (Full-Time)

    Special Events Manager (Full-Time)

    The Paramount Theatre/Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a full-time Event Manager. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates four performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat newly renovated Copley Theatre, and the brand new Stolp Island Theatre: a 9,000 square foot development that includes an intimate 98-seat 4,600 square foot theater. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

    The Paramount Theatre/Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

    • making the performing arts accessible for every age and socioeconomic background,
    • introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
    • and contributing to the future stability and growth of Aurora’s downtown.

    The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

    DEPARTMENT – Special Events

    DIRECT REPORTING – Special Events Director

    WORKS CLOSELY WITH – Rentals Manager, Event Managers, and other Event Coordinators

    POSITION STATUS & SCHEDULE – Full time exempt; hours vary and will include evenings and weekends and are event dependent

    COMPENSATION – Salary range is $52,000 to $54,000 with excellent benefits package including health, paid time off, and 401k with employer match

    HIRE DATE – Immediate

    POSITION SUMMARY – Under the direct supervision of the Special Events Director, the Event Manager is responsible for generating and driving event sales to include, but not limited to, social gatherings, weddings, and meetings. Works closely with clients and other departments to determine event-specific details and day-of event management to ensure that all aspects of the event are planned and properly executed.

    KEY RESPONSIBILITIES

    • Provide initial date availability to inquiries including pricing and package options to potential bookings via phone, e-mail, and walk-ins.
    • Create, send, and follow up on initial booking contracts and deposits.
    • Actively upsell additional service options by maintaining consistent and effective sales tactics.
    • Respond to sales leads within 24 hours.
    • Confirm invoice/billing information is correct and up to date – ensure special orders are correctly allocated.
    • Collect and process final payments prior to events, and follow through with direct billing clients to ensure payments are received within designated time frame.
    • Have a complete working knowledge of ACCA’s standard operating procedures and event protocol, including concession policies, and money handling policies after initial training.
    • Coordinate event details with Paramount staff after event specifics are turned over from the Rentals Manager.
    • Work closely with clients to acquire and confirm all event details such as layout, timeline etc.
    • Utilize event details to create custom floor plans and Event Sheets to be distributed throughout the organization.
    • Gather final event information including guest count, beverages, special orders and floor plans.
    • Communicate with the Special Events Director and other personnel concerning the set-up and removal of all necessary tables, chairs, podiums, etc. for all rental events.
    • Oversee and manage staff pre and post-event including Banquet Set-up Crew.
    • Assist with physical set-up and tear-down of all rental events, as needed. This includes set-up and tear-down of tables, chairs, podiums, etc.
    • Coordinate event caterers, valet, and vendors as necessary.
    • Coordinate staffing needs and cleaning staff schedule for rental events, and place product orders and marquee requests with Front of House Manager.
    • Submit projected additional liquor needs per event.
    • Evaluate and order all linens necessary for all rental events.
    • Wash all in-house linens used during rental events.
    • Purchase some concessions items (i.e. bar fruit).
    • Request all signage needed for rental events to the Marketing department.
    • Ensure that all events run smoothly and efficiently.
    • Be available as point of contact for client day-of event, track event timeline, confirm any changes, and ensure service appropriately matches contract.
    • Manage all staff during events including bar, security, cleaning, house crew.
    • Follow up with repeat clients to re-book and block events for following year.
    • Conduct post-event evaluation with appropriate staff as well as post-event closeout documentation.
    • Manage a point of sales system and provide reports as needed.
    • Change marquee before or after events.
    • Complete tasks with attention to detail.
    • Assist with Front of House duties at Paramount Theatre, Copley Theatre, and RiverEdge Park.
    • Assist Rentals Manager and Special Event Director with keeping track of event inquiries, leads, and follow-ups as needed.
    • Assist Rentals Manager in creating budgets, contracts, and close-outs for rental events.
    • Demonstrate knowledge of Wedding and Event contracts.
    • Lead and/or assist with marketing efforts which include, but are not limited to, social media planning, content creation, and posting imagery & copy for advertising platforms and on-line advertisements.
    • Assist in creating, planning, and executing in-house events.
    • Track conversion rates and strive for continuous improvement.
    • Work diligently to achieve and exceed sales goals.
    • Stay informed about industry trends, competitor activities, and market developments to identify new opportunities and maintain a competitive edge.
    • Handle Emergency Evacuation and First Aid for all event guests.
    • Assist Special Events Director with overseeing Event Coordinators and assist with training of new hires.
    • Create, refine and enhance training programs for new staff who oversee various types of rental events.
    • Assist Special Events Director with department budgets.
    • Assist Special Events Director with managing banquet crew, which includes training and scheduling.
    • Assist with vetting outside catering and entertainment vendors.
    • Attend weekly meetings with the Events Team, Rentals Manager and Special Events Director to discuss current and future events.
    • Assume necessary duties in absence of Special Events Director as needed.
    • All other duties as assigned or needed.

    In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required, and completes other duties as assigned.

    REQUIRED EXPERIENCE, SKILLS, and ABILITIES

    • Previous event planning, sales, administrative, and customer service experience.
    • (5) years of event management experience.
    • At least (3) years of CRM and contract-building software.
    • Must be fluent in English and proficient in English reading and writing. Bilingual English & Spanish is a plus.
    • Proficient in all Microsoft Suites and Google Docs.
    • Must be positive, enthusiastic, and creative with attention to detail.
    • Must always remain professional in appearance and communication while representing ACCA.
    • Must have excellent organizational, interpersonal, and verbal communication skills.
    • Must have or obtain the Illinois Liquor Control Commission BASSET Certification (may be completed upon hiring).
    • Must have or obtain the State of Illinois Department of Public Health Food Service Management (may be completed upon hiring).
    • Must have or obtain Crowd Control Management certification (may be completed upon hiring).
    • Ability to sustain physical activity when pushing carts, setting up the event spaces, and remaining on feet for long periods. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
    • Be the onsite point of contact throughout the entire rental event.
    • Ability to handle and keep track of multiple projects simultaneously.
    • Problem-solve and react to change productively and professionally.
    • Ability to work outdoors during RiverEdge Park season and in inclement weather.
    • Willing to work long shifts and late nights.
    • Must be available to work mornings, nights, afternoons, weekdays, and weekends when needed for tours or events. Tours are available from 10am – 7pm Monday-Friday and weekends (including holidays) are based on event schedule availability.
    • We are a small team, and therefore we all wear many hats and are happy to roll up our sleeves and lend a hand whenever needed. Can-do attitudes are greatly valued and expected of all team members.

    PREFERRED EXPERIENCE, SKILLS and ABILITIES

    • Motivated, self-starter who can take minimal directions and see an event from start to completion.
    • Organized so that all details of events are coordinated and managed.
    • Ability to work strategically and collaboratively across departments.
    • Able to assess a situation and proactively manage problems.
    • Able to handle a fast-paced environment.
    • Responsive and considerate of all customers’ needs.
    • Knowledge of how to use social media to drive sales: Primarily Instagram and Facebook. Experience in using TikTok, Linkedin, Pintrest is a plus.
    • Proficient in Illustrator.

    TO APPLY – Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.

    APPLY FOR THIS JOB ONLINE

    Or mail/drop off to: Aurora Civic Center Authority, ATTN: (Jennifer Hahn), 8 East Galena Blvd., Suite 230, Aurora, IL 60506

    ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law. ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

    ACCA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, ACCA is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating the employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

    Back to Top

    Other Opportunities

    OTHER JOB OPPORTUNITIES

    We currently do not have any other open positions.

    Feel free to check back periodically for any updates. We appreciate your interest in joining our team.

    Join the Team at RiverEdge Park/Christkindlmarket

    Current job openings:

    • Christkindlmarket – Bar-back (Seasonal Part-Time)
    • Christkindlmarket – Beverage Server (Seasonal Part-Time)

    APPLY ONLINE

    Join the Team at Paramount School of the Arts

    Current job openings:

    • Private Instructor
    • Teaching Artist

    APPLY ONLINE

    Back to Top