Starting on February 5th, 2024, current subscribers can renew their subscriptions and request changes. Patrons who are not current subscribers can also pre-order a new subscription for priority seating before tickets go on sale to the general public.
UPGRADES, CHANGES & NEW RESERVATIONS SEATED (BROADWAY ONLY)
Upgrades/changes requested by renewing subscribers are processed after the renewal period is over. At the time of renewal, you will renew your seats for the current season. The reason for this is in instance you’re unhappy with the seating option presented to you, you always have your original seats to choose for the coming season. Subscribers who requested changes will be contacted to discuss seating options. Be patient with our seating process and know we will contact you once we have an update to your request. New subscriber reservations are seated in the best available seats after all renewing subscriber requests have been addressed. Renewals and new subscriptions cannot be taken at this time, and patrons must wait until subscriptions go back on sale.
New subscriptions can be purchased February 5, 2024.
4 Ways to Renew
Click here to log in. Click My Renewals on the left and then Add to Order to renew your subscription. To make changes, please indicate that on the Delivery Details page. Enter the payment info and click Buy on the Billing Info page. If you need to request any changes to your BOLD subscription, please call the box office at 630-896-6666.
Call Subscriber Services at 630-896-6666 anytime Monday-Saturday, 10 a.m.-6 p.m.
Mail your renewal form and payment to: Paramount Theatre, Subscription Renewals, 8 East Galena Boulevard, Suite 230, Aurora, IL 60506.
4. STOP BY
Stop by and see us at the Paramount Box Office at 23 East Galena Boulevard, Aurora IL 60506. Drop off your completed form or visit us at the box office by 5:30 p.m. on March 31, 2024.
3 Tips for Renewing your Subscription
THE SUBSCRIBER SERVICES STAFF REMINDS YOU OF THESE 3 TIPS FOR YOUR SUBSCRIPTION RENEWAL!
1. RENEW EARLY
If you are making a change to your subscription, the earlier you renew, the better chance we have at fulfilling your request. All seating requests are processed in the order they are received, so renew as quickly as you can for the best available seats. Renew online for the best results.
2. BE FLEXIBLE
If you are making a change to your subscription, please indicate several seat locations or performance dates you might like. We will do our best to find one that works. The more options we have, the better chance we have of fulfilling your request.
3. RENEW BY THE DEADLINE
Whether you’re making changes to your subscription or keeping it the same, renew before the cutoff date! Your place in line this year has nothing to do with your place in line next year. We process renewals in the order they are received each season. Renewing by the deadline ensures your seats are saved for the season and before we go on sale to the public.
how to – Renewal Videos
INFORMATION ON THE 2024/2025 RENEWAL PROCESS
We understand the subscription renewal process can be confusing at times. Here is a list of frequently asked questions from your fellow subscribers. If your question is not answered below, feel free to submit your question using the form at the bottom of this page. For further assistance, please call 630-896-6666 anytime Monday-Saturday, 10 a.m.-6 p.m.
Frequently Ask Questions
Still have questions?
Please call 630-896-6666 anytime Monday-Saturday, 10 a.m.-6 p.m. Or send us an email to: firstname.lastname@example.org.