Overview

WANT TO GET INVOLVED? BECOME AN USHER TODAY!

Our No. 1 goal here at the Paramount Theatre is to ensure our patrons have a fabulous night of entertainment. From getting their tickets to finding their seats to sitting back and enjoying the show, we want everything to be perfect. As an usher, we want you to help make that happen.

We currently have over 270 volunteer ushers and are always looking for more as our seasons grow. Not only do we use ushers for our Broadway Series, we need them for our Young Audience Program, Classic Movie Mondays, concerts, comedians, rental events, dance recitals, graduations and more. If there’s something happening here, we need people like you to make sure everything runs smoothly.

As the face of theatre, it’s up to our ushers to answer questions, show people the way to their seats and have a general knowledge of the theatre, just to name a few duties. We’re looking for enthusiastic people that have a passion for the arts and growing the community.

Sound like you? Great! Click on the tabs for everything you need to know.

USHER PROGRAM MANAGER

Jenna Gagliano-Blunk
jennag@paramountarts.com
630-723-2482

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Usher Expectations

USHER EXPECTATIONS

  • Arrive at least 90 minutes before each performance
  • Knowledge of theatre layout (seats, emergency exits, ATMs, bathrooms, bars, box office, merchandise counter, etc.)
  • General knowledge of show (runtimes, intermission, subject matter, rating, etc.)
  • Greet patrons
  • Scan tickets
  • Stuff and pass out programs
  • Guide patrons to the correct row and seat number
  • Direct bathroom lines
  • Enforce and demonstrate theatre etiquette
  • Ensure positive patron experience
  • Enforce policies (photo, video, food, late seating, etc.)
  • Manage coat check, hearing devices and booster seats
  • Keep theater tidy
  • Respect patrons, staff and fellow ushers
  • Follow and respect usher program guidelines set by management

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Usher Dress Code

WOMEN’S DRESS CODE

  • Long sleeved white collared blouse or turtleneck tucked in
  • Paramount vest (buttoned)
  • Black skirt/dress pants
  • Black or tan hose
  • Black closed toe shoes
  • Hand-held flashlight
  • Volunteer badge

MEN’S DRESS CODE

  • Long sleeved white collared dress shirt or turtleneck tucked in
  • Paramount vest (buttoned)
  • Black dress trousers
  • Black socks
  • Black shoes
  • Hand-held flashlight
  • Volunteer badge

SMILE

And remember, in the immortal words of “Annie”…“You’re never fully dressed without a SMILE.”

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Usher Parking

DESIGNATED USHER PARKING

When ushering, please park in the designated usher lot: 75 S Water St, Aurora IL 60505.

Free street parking is also available with no time limit at the following times:

  • Monday through Friday after 8 p.m.
  • Saturday after 2 p.m.
  • No time limit on Sundays.

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FAQs

Frequently Asked Questions

No, volunteer position only.

16 years or older

We’re willing to work around your schedule, but the more you can serve as an usher, the better! We don’t have a required time commitment, but we recommend ushering a minimum of four performances per Broadway production. You are also encouraged to work the various one-off shows held throughout the season.

Yes, please park in the designated usher lot: 75 S Water St, Aurora IL 60505. Free street parking is also available with no time limit at the following times: Monday through Friday after 8 p.m. and Saturday after 2 p.m. There is no time limit on Sundays.

General duties include greeting patrons, scanning tickets, hosting coat check, seating patrons, stuffing & handing out programs, assisting with patron needs. Click on the Expectations tab for complete details.

We ask that you work a minimum of four performances per Broadway production. Of course, you are welcome to work as much as you’d like.

Ushers typically stay around 30 minutes after each performance to tidy up the theatre and put the coat room back in order.

Coat check is free, but we accept donations that help fund the theatre.

The Paramount Theatre opened on September 3, 1931 at a cost of $1 million.

Remodeling began in 1976 when the Aurora Civic Center Authority purchased it for restoration.

The 12,000 sq. ft. Grand Gallery was built in 2006, which added a new, state-of-the-art box office, cafe and art gallery.

Shows are scheduled throughout the year depending on artist availability.

Due to our Broadway Series, we can only book so many shows during the season.

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Testimonials

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Sign Up

Apply below to become part of the Paramount Usher program.

Before you Apply

Please prepare your contact information, emergency contact information, scheduling preferences, and references. After clicking the link below, use the left-hand “I am new to MyVolunteerPage.com” form to apply for a new account.

Application Process

After you fill out your application, you’ll be emailed a link to our Policies and safety guide.  Please read these policies thoroughly and follow the instructions to confirm that you’ve read them.

We’ll review your application and reach out to you within one week to let you know when you’re approved to sign up for ushering shifts.

Apply to Usher

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