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aurora civic center authority Employment
The Aurora Civic Center Authority (ACCA) operates Paramount Theatre, Copley Theatre, RiverEdge Park and Paramount School of the Arts in Aurora, Illinois. As an organization, we are able to provide the best in arts and entertainment due to the work of our dedicated, responsible staff. If you have skills and experience that would be an asset to our team, we’d love to meet you.
How to Apply
Online
Job Applications
By Mail
Mail resume, cover letter and any other required materials to: Paramount Theatre, 23 E Galena Blvd, Aurora IL 60506.
In Person
Drop off at 23 E Galena Blvd, Aurora IL 60506
SCHOOL OF THE ARTS JOBS RIVEREDGE PARK JOBS
VOLUNTEER USHERING BROADWAY AUDITIONS
Internships
NO AVAILABLE INTERNSHIPS AT THIS TIME
If you have an interest in learning the day-to-day operations of a major arts venue or the many tasks that go into creating one of the Paramount’s critically acclaimed theatrical productions, consider an internship!
PLEASE NOTE: Students must receive college credit. All internships with Aurora Civic Center Authority are unpaid. Students must have written recommendation from the staff or faculty member at their college/university that has oversight of the internship program. Recommendation must be submitted with the application. Applicant will not be allowed to start the internship without one of the following: transcript confirming that the student will receive college credit for internship, proof of class registration, or certified letter from the participating institute.
ACCA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, ACCA is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating the employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
MISSION STATEMENT
The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by: making the performing arts accessible for every age and socio-economic background, introducing the magic of live theatre across generations to encourage expansive imaginations and broad views of people and the world, and contributing to the future stability and growth of Aurora’s downtown.
Welder/Carpenter/Scenic Fabricator
Welder/Carpenter/Scenic Fabricator
The Paramount Theatre/Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking experienced Welders, Carpenters, and Scenic Fabricators. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates four performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, the 165-seat, newly renovated Copley Theatre, and the brand new Stolp Island Theatre: a 9,000 square foot development that includes an intimate 98-seat 4,600 square foot theater. ACCA produces and presents over 500 performances each year, including star-studded touring productions, a self-produced Broadway Series of musicals (which has the largest theater subscription base in the country) and an intimate experience of Million Dollar Quartet for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms, which play host to multiple wedding receptions and rental events throughout the year.
The Paramount Theatre/Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:
- making the performing arts accessible for every age and socioeconomic background,
- introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
- and contributing to the future stability and growth of Aurora’s downtown.
DEPARTMENT – Scenic
DIRECT REPORTING – This position reports to Technical Directors (TDs)
WORKS CLOSELY WITH – Scenic Crew, Props Crew, Technical Directors (TDs) Director of Production (DoP); Production Manager (PM); Vice President of Production (VPoP); Crew Manager, Production Department, and other Creative, Technical and Production Team Members, Lead Stagehands and Stage Crew
POSITION STATUS & SCHEDULE – Works under IATSE Local 2 contract. Part time, seasonal (length of engagement determined by production, shop, and other staffing needs); generally 8 hour days Monday-Friday; 8a-4p with paid 30 minute lunch (meal not provided)
COMPENSATION – $25.35-$33.50 per hour. Rates, benefits, and other work rules are governed by IATSE Local 2.
HIRE DATE – As soon as possible
POSITION RESPONSIBILITIES –
- Fabricate and assemble custom scenic elements and structures in the shop.
- Prepping, cutting and welding mild steel, aluminum and other metal products.
- Work with a variety of materials including metal, wood, acrylic and foam.
- Interpret drawings, renderings and paint elevations to execute fabrication work accurately.
- Communicate with other shop staff regularly to help manage work flow.
- Handle, package and crate finished materials for transport.
REQUIRED EXPERIENCE, SKILLS and ABILITIES –
- Experience in Welding, carpentry, stagecraft and/or scenic fabrication.
- Proficiency in MIG welding techniques and other metal prep work.
- Proficiency with power tools and shop machinery.
- Commitment to shop safety and PPE protocols.
- Ability to read and interpret technical drawings and plans.
- Great attention to detail in all assigned tasks and communications.
- Ability to lift up to 50 lbs.
- Punctuality, professionalism and a positive, collaborative attitude when working with other shop staff.
PREFERRED EXPERIENCE, SKILLS and ABILITIES –
- 5+ years of experience in construction and fabrication.
- Experience with aluminum welding.
HOW TO APPLY
Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.
Or e-mail to TDTeam@ParamountArts.com with your name and the job title you are applying for in the subject line.
ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law. ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.
ACCA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, ACCA is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating the employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Event Manager
Event Manager
The Paramount Theatre/Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a full-time Special Events Manager. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates four performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, the 165-seat, newly renovated Copley Theatre, and the brand new Stolp Island Theatre: a 9,000 square foot development that includes an intimate 98-seat 4,600 square foot theater. ACCA produces and presents over 500 performances each year, including star-studded touring productions, a self-produced Broadway Series of musicals (which has the largest theater subscription base in the country) and an intimate experience of Million Dollar Quartet for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms, which play host to multiple wedding receptions and rental events throughout the year.
The Paramount Theatre/Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:
- making the performing arts accessible for every age and socioeconomic background,
- introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
- and contributing to the future stability and growth of Aurora’s downtown.
DEPARTMENT – Special Events
DIRECT REPORTING – Special Events Director
WORKS CLOSELY WITH – Assistant Director of Special Events, Event Managers, Sales & Marketing Event Manager, Event Coordinators, and Banquet Crew.
POSITION STATUS & SCHEDULE – Full-time exempt; hours vary and require regular evening and weekend availability and are event dependent.
COMPENSATION – Salary range is $54,000 to $58,000 with an excellent benefits package including health, paid time off, and 401k with employer match.
BENEFITS INFORMATION – Excellent benefits package includes health, dental, vision, and group life insurance, 401k, and paid time off.
HIRE DATE – Immediate
POSITION SUMMARY – The Special Event Manager is responsible for working closely with clients and colleagues to determine event-specific details and be the on-site day-of event manager to ensure that all aspects of the event are planned and properly executed. As a secondary role they will generate and drive event sales such as social gatherings, weddings, meetings, and performances.
KEY RESPONSIBILITIES –
- This position is full-time, with a schedule that varies weekly based on special event volume, client meetings, and business needs. This position is required to work evenings, weekends, and holidays, as determined by upper management and special event needs.
- Availability required for booked client consultations, outside of business hours.
- Work closely with clients to acquire and confirm all event details such as layout, timeline, etc.
- Assist Special Events Director with managing Event Coordinators, Event Coordinator Assistants, and banquet crew, which includes training and scheduling.
- Ensure that all events run smoothly and efficiently.
- Act as the client liaison by advancing event details and being the on-site point of contact for the client’s day-of event, track the event timeline, confirm any changes, and ensure service appropriately matches the contract.
- Have a complete working knowledge of ACCA’s standard operating procedures and event protocol, including concession policies and money handling policies, after initial training.
- Utilize event details to create custom floor plans and event sheets to be distributed throughout the organization.
- Gather final event information, including guest count, beverages, special orders, and floor plans.
- Coordinate event details with clients and colleagues after the contract is signed.
- Coordinate special order requests and additional liquor needs per event with the Front of House team.
- Evaluate and order all products and rental items needed from 3rd party vendors (i.e., linens, chairs, sparklers, etc.).
- Coordinate information with 3rd party companies (i.e., event caterers, valet, and vendors).
- Assist with vetting outside catering and entertainment vendors.
- Communicate all signage needed for events to the Marketing department.
- Communicate with the Special Events Director and other personnel concerning the set-up and removal of all necessary tables, chairs, podiums, etc. for all rental events.
- Assist with physical set-up and tear-down of all rental events, as needed. This includes set-up and tear-down of tables, chairs, podiums, etc.
- Coordinate and manage all staffing needs with various departments before events, as well as manage all staff during and after events, including bar staff, security, janitorial, and banquet crew.
- Wash, dry, and fold in-house linens and keep inventory of all in-house items used for events.
- Conduct post-event evaluation with appropriate staff as well as post-event closeout documentation.
- Manage a point of sales system and provide reports, as needed.
- Change the Paramount Theatre marquee before and after events, as needed.
- Complete tasks with attention to detail.
- Confirm invoice/billing information for clients and vendors is correct and up to date – ensure all products ordered for events are correctly allocated.
- Demonstrate knowledge of Wedding and Event contracts.
- Stay informed about industry trends, competitor activities, and market developments to identify new opportunities and maintain a competitive edge.
- Handle Emergency Evacuation and First Aid for all event guests.
- Assist in creating, planning, and executing in-house events.
- Actively upsell additional service options by maintaining consistent and effective sales tactics.
- Respond to booked client leads within 24 hours; assist with responding to initial inquiry leads within 24 hours, as needed.
- Attend weekly meetings with the full Events Team to discuss current and future events.
- Assume necessary duties in the absence of department team members as needed.
- Assist with Front of House and Back of House duties at Paramount Theatre, Copley Theatre, Stolp Island Theatre, and RiverEdge Park.
- All other duties as assigned or needed.
SECONDARY RESPONSIBILITIES –
- Provide initial date availability for inquiries, including pricing and package options, potential bookings via phone, e-mail, and walk-ins. Event execution is the primary focus for this position; tours are secondary.
- Assist the Special Events Sales & Marketing Manager in collecting and processing contracts and payments from clients.
- Assist in social media, content creation, and posting to social media platforms during events.
In addition to the duties listed above, ACCA expects the following of each employee: adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.
REQUIRED EXPERIENCE, SKILLS, and ABILITIES –
- Must have open availability – including nights, weekends, and holidays
- Ability to work approximately 40-48 hours per week, with regular nights and weekends, including long shifts and late nights
- (5) years of event management experience.
- Previous event planning, sales, administrative, and customer service experience.
- Be the on-site point of contact throughout the entire event.
- Ability to handle and keep track of multiple projects simultaneously.
- Problem-solve and react to change productively and professionally.
- Ability to sustain physical activity when pushing carts, setting up the event spaces, and remaining on feet for long periods.
- The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
- Proficient in all Microsoft Suites and Google Docs.
- Must be positive, enthusiastic, and creative with attention to detail.
- Must always remain professional in appearance and communication while representing ACCA.
- Must have excellent organizational, interpersonal, and verbal communication skills. Bilingual English & Spanish is a plus.
- Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
- Must have or obtain the Illinois Liquor Control Commission BASSET Certification (may be completed upon hiring at the cost of the applicant).
- Must have or obtain the State of Illinois Department of Public Health Food Service Manager Certification (may be completed upon hiring at the cost of the applicant).
- Must have or obtain Crowd Control Management certification (may be completed upon hiring at the cost of the applicant).
- This job may or may not have supervisory responsibilities.
- Ability to work outdoors during RiverEdge Park season and in inclement weather.
- We are a collaborative, small team that values versatility and shared responsibility. Successful candidates will bring a positive, can-do attitude and a willingness to step in and support team priorities as needed.
PREFERRED EXPERIENCE, SKILLS, and ABILITIES –
- Motivated, self-starter who can take minimal directions and see an event from start to completion.
- Organized so that all details of events are coordinated and managed.
- Ability to work strategically and collaboratively across departments.
- Able to assess a situation and proactively manage problems.
- Able to handle a fast-paced environment.
- Responsive and considerate of all customers’ needs.
- Knowledge of how to use social media to drive sales: Primarily Instagram and Facebook. Experience in creating and publishing content on TikTok, LinkedIn, and Pinterest is a plus.
- Proficient in Illustrator, Canva, Excel, and CRM Systems.
HOW TO APPLY
Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.
Or mail/drop off to: Aurora Civic Center Authority, ATTN: Jennifer Hahn, 8 East Galena Blvd., Suite 230, Aurora, IL 60506
ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law. ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.
ACCA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, ACCA is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating the employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Special Events Sales & Marketing Manager
Special Events Sales and Marketing Manager
The Paramount Theatre/Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a full-time Special Events Sales & Marketing Manager. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates four performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, the 165-seat, newly renovated Copley Theatre, and the brand new Stolp Island Theatre: a 9,000 square foot development that includes an intimate 98-seat 4,600 square foot theater. ACCA produces and presents over 500 performances each year, including star-studded touring productions, a self-produced Broadway Series of musicals (which has the largest theater subscription base in the country) and an intimate experience of Million Dollar Quartet for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms, which play host to multiple wedding receptions and rental events throughout the year.
The Paramount Theatre/Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:
- making the performing arts accessible for every age and socioeconomic background,
- introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
- and contributing to the future stability and growth of Aurora’s downtown.
DEPARTMENT – Special Events
DIRECT REPORTING – Assistant Director of Special Events
WORKS CLOSELY WITH – Special Events Director, Assistant Director of Special Events, Event Managers, Event Coordinators.
POSITION STATUS & SCHEDULE – Full-time exempt; hours vary and require regular evening and weekend availability, and are sales volume dependent.
COMPENSATION – Salary is $65,000 + commission with an excellent benefits package including health, paid time off, and 401k with employer match.
BENEFITS INFORMATION – Excellent benefits package includes health, dental, vision, and group life insurance, 401k, and paid time off.
HIRE DATE – Immediate
POSITION SUMMARY – The Special Event Sales and Marketing Manager is responsible for generating and driving event sales and bookings, such as social gatherings, weddings, meetings, and performances. Works closely with clients and colleagues to determine event-specific details to construct contracts and manage payment schedules. Serve as liaison between the Special Events Department, the Marketing Department, and CRM platforms. Responsible for SEO and social media platforms for all event venues, and increasing engagement and new followers on platforms. As a secondary role, they will assist with day-of-event needs.
KEY RESPONSIBILITIES –
- This position is full-time, with a schedule that varies weekly based on event sales volume, client meetings, and business needs. This position is required to work evenings, weekends, and holidays, as determined by upper management and sales volume needs.
- Respond to and qualify sales leads within 24 hours.
- Provide initial date availability for inquiries, including pricing and package options, to potential bookings via phone, e-mail, and walk-ins. Tours and sales are the primary focus for this position; day-of-event support is secondary.
- Secure signed contracts, payments, and certificate of insurance (if applicable).
- Prepare estimates and contracts for weddings and most private events. Work with upper management on contracts, estimates, advancing, etc., for non-traditional, large-scale events. Confirm client’s invoice and billing information is correct and up to date.
- Work closely with clients and Event Manager(s) to acquire and confirm all event details needed for creating contracts and advancing events.
- Actively upsell additional service options by maintaining consistent and effective sales tactics.
- Collect and process payments prior to event dates. Follow up with direct billing clients to ensure payments are received within the designated terms and time frame.
- Track conversion rates and strive for continuous improvement.
- Work diligently to achieve and exceed sales goals.
- Have a complete working knowledge of ACCA’s standard operating procedures and event protocol, including vendor policies, after initial training.
- Foster relationships with private event clients, resulting in repeat events that commit to a booking with a contract for the following year.
- Maintain sales pipeline through following up with client conversations and recording conversion metrics.
- Create budgets, contracts, and close-outs for rental events and assist in creating the department budget.
- Organize and lead specialized sales-focused events such as wedding expos, tourism events, styled photoshoots, venue viewings, etc.
- Lead department marketing efforts, such as social media planning, content creation, managing ad sets, as well as maintaining and renewing event listings on 3rd party platforms such as The Knot, WeddingWire, Zola, and Google in coordination with Marketing Department.
- Update and design print and digital marketing materials, including tour packets, promotional materials, and advertisements in coordination with Marketing Department.
- Write monthly blog posts reflecting on past client events and industry trends.
- Complete tasks with attention to detail.
- Demonstrate knowledge of Wedding and Event contracts.
- Stay informed about industry trends, competitor activities, and market developments to identify new opportunities and maintain a competitive edge.
- Attend weekly meetings with the full Events Team to discuss current and future events.
- Occasionally assume necessary duties in the absence of Special Events department team members as needed.
- All other duties as assigned or needed.
SECONDARY RESPONSIBILITIES –
- Limited capacity to act as the on-site point of contact for the client on the day of the event and ensure service appropriately matches the contract.
- Occasionally assist with the physical set-up and tear-down for site visits and occasionally rental events, as needed. This includes set-up and tear-down of tables, chairs, podiums, etc.
In addition to the duties listed above, ACCA expects the following of each employee: adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.
REQUIRED EXPERIENCE, SKILLS, and ABILITIES –
- Must have open availability – including nights, weekends, and holidays
- Ability to work approximately 40-48 hours per week, with regular nights and weekends, including occasional long shifts.
- (5) years of event sales experience.
- Previous sales, administrative, customer service, and limited event execution experience.
- Proficient in all Microsoft Suites.
- Proficient in Canva, Excel, and CRM Systems.
- Knowledge of how to use social media to drive sales: Primarily Instagram and Facebook. Experience in creating and publishing content on TikTok, LinkedIn, and Pinterest is a plus.
- Must be personable, positive, enthusiastic, and creative with attention to detail.
- Must always remain professional in appearance and communication while representing ACCA.
- Must have excellent organizational, interpersonal, and communication skills. Bilingual English & Spanish is a plus.
- Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
- Ability to handle and keep track of multiple projects simultaneously.
- Problem-solve and react to change productively and professionally.
- We are a collaborative, small team that values versatility and shared responsibility. Successful candidates will bring a positive, can-do attitude and a willingness to step in and support team priorities as needed.
PREFERRED EXPERIENCE, SKILLS and ABILITIES –
- Motivated, self-starter who can take minimal directions.
- Organized so that all details of events are coordinated and managed.
- Ability to work strategically and collaboratively across departments.
- Able to assess a situation and proactively manage problems.
- Able to handle a fast-paced environment.
- Responsive and considerate of all customers’ needs.
- Ability to sustain physical activity when assisting in setting up the event spaces for site visits or the occasional event, and remaining on feet for long periods. The employee may occasionally lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
- Have or obtain the Illinois Liquor Control Commission BASSET Certification (may be completed upon hiring at the cost of the applicant).
- Have or obtain the State of Illinois Department of Public Health Food Service Handler Certification (may be completed upon hiring at the cost of the applicant).
- Have or obtain Crowd Control Management certification (may be completed upon hiring at the cost of the applicant).
- Ability to work outdoors during RiverEdge Park season and in inclement weather.
HOW TO APPLY
Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.
Or mail/drop off to: Aurora Civic Center Authority, ATTN: Jennifer Hahn, 8 East Galena Blvd., Suite 230, Aurora, IL 60506
ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law. ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.
ACCA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, ACCA is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating the employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Maintenance Technician
Maintenance Technician
The Paramount Theatre/Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking an Entry Level Maintenance Technician. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates four performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, the 165-seat, newly renovated Copley Theatre, and the brand new Stolp Island Theatre: a 9,000 square foot development that includes an intimate 98-seat 4,600 square foot theater. ACCA produces and presents over 500 performances each year, including star-studded touring productions, a self-produced Broadway Series of musicals (which has the largest theater subscription base in the country) and an intimate experience of Million Dollar Quartet for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms, which play host to multiple wedding receptions and rental events throughout the year.
The Paramount Theatre/Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:
- making the performing arts accessible for every age and socioeconomic background,
- introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
- and contributing to the future stability and growth of Aurora’s downtown.
DEPARTMENT – Operations
DIRECT REPORTING – Director of Operations
POSITION STATUS & SCHEDULE – Full time hourly: Generally, 8-hour days Monday – Friday with occasional weekends, evenings and holidays
COMPENSATION – Starting pay at $18 to $20 per hour with 90/day and 180/day performance review and/or salary adjustments
BENEFITS INFORMATION – Excellent benefits package includes health, dental, vision and group life insurance, 401k, paid time off, and employee discount
HIRE DATE – Immediate
POSITION SUMMARY – This is an entry level maintenance position. The ideal candidate will possess a mix of practical skills (tool use, basic plumbing/electrical), problem-solving, attention to detail, physical fitness, strong communication, reliability, and eagerness to learn to handle common repairs and support facility operations effectively. The Entry Level Maintenance Technician is responsible for assisting with the general upkeep, repair and maintenance of facilities, equipment and grounds. The role supports the Facilities and Operations Department by performing basic repairs, routine inspections and preventative maintenance tasks under the guidance of experienced maintenance staff.
GENERAL RESPONSIBILITIES – Entry level building maintenance
REQUIRED EXPERIENCE, SKILLS and ABILITIES –
- Basic mechanical skills with the ability to perform simple repairs and adjustments on equipment, fixtures and building systems
- Basic carpentry skills including the ability to assist with minor construction, repairs and installation tasks such as patching, measuring, cutting and assembling materials
- Basic problem-solving skills with the ability to identify routine maintenance issues and determine appropriate corrective actions or escalate concerns when necessary
- Ability to safely use common hand tools and basic power tools
- Physical ability to perform job duties including lifting, carrying, pushing, pulling materials (typically up to 75lbs), bending, kneeling, climbing ladders and standing for extended periods
- Ability to follow written and verbal instructions accurately
- Good communication skills to interact professionally with supervisors, coworkers and facility occupants
- Willingness to learn new maintenance techniques, tools, and procedures through on the job training
- Ability to work independently on assigned tasks and collaboratively as part of a team
- Strong attention to detail and commitment to quality work
- Ability to manage time effectively
- Commitment to workplace safety and adherence to established safety policies and procedures
In addition to the duties listed above, ACCA expects the following of each employee: adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.
HOW TO APPLY
Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.
Or mail/drop off to: Aurora Civic Center Authority, ATTN: Dan Myers, 8 East Galena Blvd., Suite 230, Aurora, IL 60506
ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law. ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.
ACCA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, ACCA is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating the employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Lighting & Media Manager
Lighting and Media Manager
Paramount Theatre/Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a Lighting & Media Manager. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates four performance venues: the 7,500-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, the 165-seat, newly renovated Copley Theatre, and the brand new Stolp Island Theatre: a 9,000 square foot development that includes an intimate 98-seat 4,600 square foot theater. ACCA produces and presents over 500 performances each year, including star-studded touring productions, a self-produced Broadway Series of musicals (which has the largest theater subscription base in the country) and the self-produced Bold Series for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms, which play host to multiple wedding receptions and rental events throughout the year.
The Paramount Theatre/Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:
- making the performing arts accessible for every age and socioeconomic background,
- introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
- and contributing to the future stability and growth of Aurora’s downtown.
DEPARTMENT – Audio, Lighting & Media Department
DIRECT REPORTING – This position reports to Director of Production (DoP)
WORKS CLOSELY WITH – Audio Manager (AM), Director of Production (DoP); Production Manager (PM); Vice President of Production (VPoP); Crew Manager, Technical Director, Directors, Sound Designers, Production Department, Artistic Department, and other Creative, Technical and Production Team Members, Lead Stagehands and Stage Crew
POSITION STATUS & SCHEDULE – Full time exempt; generally 8-9 hour days Monday-Friday; extended hours during tech some weekends, evenings and holidays
COMPENSATION – Annual salary range is $68,000-72,000. Position also qualifies for an excellent benefits package including health insurance, paid time off package, and matching 401k.
HIRE DATE – As soon as possible.
GENERAL RESPONSIBILITIES – Lighting and Media Manager will be responsible for departmental management of scheduling, budgeting, and inventory maintenance of the lighting and media equipment and management of install crews for these elements. Significant ingenuity, flexibility, and time management will be essential in the success of this position.
KEY RESPONSIBILITIES –
Both Departments (Lighting and Media)
- Read and become familiar with the scripts for upcoming productions
- View and become familiar with scenic designs for each production with particular awareness of L&M integration
- Attend show-related meetings and staff meetings and advocate for L&M Department’s interests
- Work with the Production Management in support of strategic departmental development
- Follow Paramount safety practices and maintain all L&M work areas in a safe and organized state. Ensure that all equipment is safely used by others
- Help to ensure lighting and media designs, integrations/installations, and striking are feasible with the given budget, timeline, and labor pool available
Production
- Work with designers to secure rentals/exchanges and ensure related payments, deliveries, pick-ups, and returns happen on time and within budget
- Work with Production Management to schedule hang, focus and strike of all lighting and media equipment
- Coordinate rental dates and crossover for lighting and media between various productions
Cross departmental
- Ensure preparation for and facilitate installation of set mounts (lights and media), coordinating with TD Team, Lead Stagehand, Designers, and HE
Inventory
- Update and maintain inventories and ensure up-to-date inventories are posted on the website
- Help to ensure REP plot paperwork (including lighting network/dmx diagram) is easily communicable to upcoming Presented Productions L&M Staff (for internal use and ability to be shared with tours)
- Track rate of usage and replenish expendables (i.e. batteries, tape, lamps, gel, fog & hazer fluid) and make purchases to maintain adequate supply of expendables
- Work with TDs to create storage plan and stage crew to create charging plan for all batteries and other lighting and media equipment and ensure it is followed and updated
Budgeting
- Prepare annual budget requests for Lighting and Media production and overhead budgets, submitting them to VP of Production
- Track spending and monitor budgets for Lighting and Media department
- Pursue facility improvements, including researching and recommending capital purchases
- Design and price out new Lighting and Media equipment for system replacement and expansion projects
Training
- Coordinate workshops and training for crew to learn operation of new equipment or equipment that is new-to-them (ex. new crew members or crew members in a new department head role)
Non-Production Venues and Other
- Support L&M needs at Paramount School of the Arts (PSA) and Events Dept.
- Maintenance and upkeep of show production media computers and software (ex. Watchout, Isadora, etc.)
- Support FOH in maintenance and problem solving of FOH equipment including: show display TV’s in PAC lobby and Copley Lounge, PAC and COP lobby sound systems
Lighting
- Work with Head Electrician (HE) and Lighting Designers to approve achievable designs and execute those designs on time and within budget
- Cross departmental integration with TD team, Props Management, Costume Management (often Crafts Specialist) with L&M equipment integrated into production elements (ex. fiber optic lighting in costume) including budgeting for equipment, R&Ding products, scheduling/supervising install, ensuring maintenance of electrical components during run
Media (Projections, Video etc.)
- Ensure maintenance, repair, and storage of equipment
- If applicable, work with Presented Productions, Production Management, and CEO to determine which REP shows need video screen on the hill, and consult in hiring of appropriate outsourced team for rental, install, strike, storage, and return
- Aide in preparation for movie showings and restoration following movie showings to ensure Broadway Series productions are unaffected
- Work with TD team as needed to set, strike and maintain roll-drop movie screen
Departmental Management
- Read all daily calls and rehearsal and performance reports to complete report and designer notes
- Work with Crew Manager to schedule and supervise Lighting and Media overhire crews
- Maintain clean and orderly workspaces and storage areas
In addition to the duties listed above, ACCA expects the following of each employee: adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.
REQUIRED EXPERIENCE, SKILLS and ABILITIES –
- Ability to safely navigate moving, lifting, and transporting equipment & materials, including knowledge of safe lifting techniques and awareness of when and how to use mechanical assistance or the assistance of a coworker
- Experience in implementing and successfully tracking budgets
- A hands-on attitude. Be willing to jump in with the rest of the team to assist
- The ability to be on their feet for long periods of time if necessary
- Superior communication, problem-solving, project management and organizational skills
PREFERRED EXPERIENCE, SKILLS and ABILITIES –
- 4+ years of experience as an employee in regional or educational theatre
- Current knowledge of Microsoft Word, Excel, and Outlook
- Proficiency in lighting and media departments of technical theatre
- Ability to assemble and troubleshoot lighting and media theatrical systems and networking
- Familiarity with WatchOut or Isadora Media Systems
- Familiarity with Eos lighting board and networking
- Valid driver’s license and comfortability driving and parking a sprinter/cargo van
HOW TO APPLY
Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.
Or mail/drop off to: Aurora Civic Center Authority, ATTN: Yesenia Esparza, 8 East Galena Blvd., Suite 230, Aurora, IL 60506
ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law. ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.
ACCA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, ACCA is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating the employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Banquet Set-Up Crew
Banquet Set-Up Crew
The Paramount Theatre/Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking an Entry Level Maintenance Technician. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates four performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, the 165-seat, newly renovated Copley Theatre, and the brand new Stolp Island Theatre: a 9,000 square foot development that includes an intimate 98-seat 4,600 square foot theater. ACCA produces and presents over 500 performances each year, including star-studded touring productions, a self-produced Broadway Series of musicals (which has the largest theater subscription base in the country) and an intimate experience of Million Dollar Quartet for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms, which play host to multiple wedding receptions and rental events throughout the year.
The Paramount Theatre/Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:
- making the performing arts accessible for every age and socioeconomic background,
- introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
- and contributing to the future stability and growth of Aurora’s downtown.
DEPARTMENT – Special Events
DIRECT REPORTING – Special Events Director
WORKS CLOSELY WITH – Event Coordinators and Event Managers
POSITION STATUS & SCHEDULE – Part-time, hourly; hours vary, including evenings and weekends, and are event dependent
COMPENSATION – $18.00 per hour
HIRE DATE – Immediate
KEY RESPONSIBILITIES
- Must ensure that all spaces are properly set in a timely manner.
- Follow layouts as described on the event sheets and floor plans without guidance.
- Assist in resetting equipment while an event is occurring.
- Responsible for the timely and safe breakdown of rooms after event completion.
- Organize and clean banquet storage rooms and linen storage shelves.
- Assist in moving concessions products and bar equipment.
- Change the marquee.
- Launder, fold, and place linens.
- Assist guests in various areas such as coat check, greeting & directing guests, taking/scanning tickets, passing out programs, selling merchandise, seating guests, and other misc. duties.
- Responsible for timely arrival and attendance at a pre-event meeting.
- Able to work with volunteer ushers and also clients’ provided staff or ushers.
- Be a friendly and helpful face to guests in our venues.
- Other duties as assigned.
In addition to the duties listed above, ACCA expects the following of each employee: adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.
REQUIRED EXPERIENCE, SKILLS and ABILITIES
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Ability to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
- Ability to stand for long periods of time without sitting or leaning.
- Possess the ability to bend, stretch, twist, or reach with your body and arms, work under variable temperatures and noise levels.
- Ability to operate a scanner and be able to reboot it if necessary.
- Able to provide and wear a uniform of black pants, dark shoes, and black button-down collared shirt.
- Must possess good communication skills and be willing to assist guests.
- Willing to work long shifts.
- Availability as all rental events require, including nights and weekends.
HOW TO APPLY
Please submit a cover letter, resume and a link to your portfolio using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.
Or mail/drop off to: Aurora Civic Center Authority, ATTN: Jennifer Hahn, Special Events Director, 8 East Galena Blvd., Suite 230, Aurora, IL 60506
ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law. ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.
ACCA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, ACCA is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating the employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Accessibility Aide
Accessibility Aide
Organization: Aurora Civic Center Authority
Paramount School of the Arts, a non-profit school that teaches theater, music, and dance in both private and group settings is seeking Accessibility Aides. Paramount School of the Arts is a part of Aurora Civic Center Authority (ACCA), an innovative organization located on the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago). The organization operates four venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, the 165-seat Copley Theatre and Stolp Island Theatre: a 9,000 square foot development that includes an intimate 98-seat 4,600-square-foot theater. ACCA produces and presents over 500 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals, and the self-produced Bold Series for an annual audience of 350,000 patrons from over 250 communities. It also includes the John C. Dunham Aurora Arts Center, where Paramount School of the Arts operates, rehearsal spaces, and guest artist apartments.
The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:
- making the performing arts accessible for every age, ability, and socioeconomic background,
- introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
- and contributing to the future stability and growth of Aurora’s downtown.
DEPARTMENT – Education and Community Engagement
DIRECT REPORTING – Education Manager
WORKS CLOSELY WITH – Education Department & Teaching Artists
POSITION STATUS & SCHEDULE – Part-time, per class; hours vary in the evenings. Aide assignments are for the week (summer schedule) or semester (14 weeks in the fall – 16 weeks in the spring)
COMPENSATION – $25 per hour
HIRE DATE – Ongoing
PREFERRED EXPERIENCE, SKILLS and ABILITIES –
We are looking for aides who can help foster a brave and supportive space for students with varying accommodation requests and needs, which include, but are not limited to our neurodiverse students, differently abled students, and students with mobility accessibility needs. The Accessibility Aide will develop positive relationships with their students while sharing their passion for the arts.
We are seeking to employ aides who are pursuing an education in special education and learning behavioral specializations, or who have previous experience with a neurodiverse community.
The ideal candidate should possess a blend of specialized skills, empathy, and an understanding of both the performing arts and accessibility needs.
The ideal candidate will possess the following job skills:
- Strong communication skills
- Understanding of accessibility needs of PSA students
- Empathy and patience
- Able to adjust quickly and easily to new situations and challenges
- Basic understanding of the performing arts
- Teamwork and collaboration
- Organizational skills
- Comfortable advocating for the student you are assisting and empowering the student to experience the class as fully as possible
- Training and experience in accessibility services
- Positive attitude and enthusiasm
KEY RESPONSIBILITIES –
- Support students with accommodation needs during classes, rehearsals, and performances.
- Assist with mobility and physical needs for students with physical support needs.
- Facilitate communication using student specific communication aids.
- Collaborate with instructors and creative teams to ensure inclusivity in artistic activities, while promoting an inclusive environment through understanding and cooperation.
- Manage sensory needs, while utilizing calm spaces or sensory-friendly adjustments.
- Monitor and assess student progress and communicate with teachers and the education administrative team.
- Encourage independence and confidence in students’ artistic abilities.
- Provide emotional and behavioral support in high-stress situations.
- Advocate for students’ needs, ensuring their voices are heard.
- Stay informed on current accessibility practices.
In addition to the duties listed above, ACCA expects the following of each employee: adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.
TO APPLY – To apply, please submit a resume and/or CV as well as 3 references using the online job application. Physical copies can be mailed/delivered to the following address: Paramount School of the Arts, 20 S. Stolp Ave. Aurora, IL 60506.
ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law. ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.
ACCA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, ACCA is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating the employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Operational Cleaning Staff (Part Time)
Operational Cleaning STAFF – Part time
The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking Operational Cleaning Staff. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat, newly renovated Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions, a self-produced Broadway Series of musicals and the self-produced Bold Series for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms, which play host to multiple wedding receptions and rental events throughout the year.
The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:
- making the performing arts accessible for every age and socioeconomic background,
- introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
- and contributing to the future stability and growth of Aurora’s downtown.
DEPARTMENT – Front of House Operations
DIRECT REPORTING – Operational Cleaning Manager
WORKS CLOSELY WITH – All Departments
POSITION STATUS & SCHEDULE – Part-time, hourly; hours vary and may include evenings and weekends and are event dependent
COMPENSATION – Starting at $16 per hour
HIRE DATE – Immediate
POSITION SUMMARY – Clean, maintain, and care for all of ACCA’s facilities.
KEY RESPONSIBILITIES –
- Provide exemplary customer service to all patrons and event attendees
- Performs cleaning functions for area(s) assigned to them each day, which include but not limited to: vacuuming carpets, dust mopping and wet mopping, dusting, damp wiping surfaces, cleaning and disinfection bathroom surfaces; using properly diluted chemicals; using the right cleaning equipment and supplies for each area
- Performs specialty-cleaning functions for area(s) assigned to them each day, which includes but not limited to: projects such as wall and window washing, cleaning areas that have been vacated, vent cleaning, sweeping stairwells, vacuuming elevator tracks, shower and tile scrubbing, and special disinfecting cleaning
- Stock supplies in restrooms as needed
- Ensure cleanliness of bathrooms; stock bathroom supplies as needed
- Remove garbage from all receptacles
- Complete tasks in a timely manner with minimal supervision
- Be able to work safely with a variety of cleaning supplies
- Work with and maintain a variety of different styles of cleaning equipment
- Adhere to all applicable health and safety regulations
- Report safety or security violations immediately to supervisor
- Observe facilities and report maintenance deficiencies and items in need of repair
- Complete pre-show, show and post-show responsibilities
In addition to the duties listed above, ACCA expects the following of each employee: adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.
REQUIRED EXPERIENCE, SKILLS and ABILITIES –
- Ability to lift/carry 25+ pounds
- Manual dexterity and strength to operate power operated machines
- Ability to work weekdays, weekends and holidays, including overnight hours
- Ability to work both inside and outside environmental conditions
- Stamina, good physical condition
- Ability to be on your feet for extended periods of time
- Detail oriented and conscientiousness
- Self-motivated and the ability to identify and complete needed tasks without direct supervision
- Ability to communicate effectively
HOW TO APPLY
Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.
Or mail/drop off to: Aurora Civic Center Authority, ATTN: Andre Bell, 8 East Galena Blvd., Suite 230, Aurora, IL 60506
ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law. ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.
ACCA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, ACCA is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHA) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating the employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Operational Cleaning Staff Supervisor (Full Time)
OPERATIONAL CLEANING STAFF SUPERVISOR
The Paramount Theatre/Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking an Operational Cleaning Staff Supervisor. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates four performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat, newly renovated Copley Theatre, and the brand new Stolp Island Theatre: a 9,000 square foot development that includes an intimate 98-seat 4,600-square-foot theater. ACCA produces and presents over 500 performances each year, including star-studded touring productions, a self-produced Broadway Series of musicals (which has the largest theater subscription base in the country) and the self-produced Bold Series for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms, which play host to multiple wedding receptions and rental events throughout the year.
The Paramount Theatre/Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:
- making the performing arts accessible for every age and socioeconomic background,
- introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
- and contributing to the future stability and growth of Aurora’s downtown.
DEPARTMENT – Patron Services
DIRECT REPORTING – Operational Cleaning Manager
WORKS CLOSELY WITH – All Departments
POSITION STATUS & SCHEDULE – Full-time, hourly; hours vary and include evenings and weekends and are event dependent
COMPENSATION – $20.00 per hour with excellent benefits package including health, paid time off
HIRE DATE – Immediate
POSITION SUMMARY – Supervise Operational Cleaning Staff who maintain and care for all of ACCA’s facilities.
KEY RESPONSIBILITIES –
- In conjunction with the Operational Cleaning Manager, meets with staff to discuss schedules and assignments, staff development and training needs
- Trains, coordinates and supervises the Operational Cleaning staff to maintain an orderly, safe, and efficient cleaning operation
- Assigns work to employees, following material and work requirements
- Ensures the proper use and care of equipment and safe use of a variety of cleaning supplies
- Develops and implements procedures and ensures that established standards and procedures are followed, including daily review and inspection of work performed
- Ensures use of properly diluted chemicals; use and maintenance of the right cleaning equipment and supplies for each area
- Ensures adherence to all applicable health and safety regulations
- Reports safety or security violations immediately to manager
- Observes facilities and reports maintenance deficiencies and items in need of repair, ensures timely follow-up occurs to remedy any identified deficiencies
- Assist when needed with scheduling, timesheet approval and staff communication
- Appropriately respond to unique or unusual situations as they arise
- Have the ability to delegate and the willingness to grow in position through training
- Responsible for the day-to-day cleaning and upkeep of multiple locations. This primarily includes the Paramount Theatre, North Island Center, Paramount School of the Arts, RiverEdge Park, Scene Shop, Rehearsal space, Myer Ballrooms, Copley Theatre, and Stolp Island Theatre
- Performs cleaning functions for area(s) assigned to them each day, which include but not limited to vacuuming carpets, dust mopping and wet mopping, dusting, damp wiping surfaces, cleaning and disinfection bathroom surfaces; using properly diluted chemicals; using the right cleaning equipment and supplies for each area
- Performs specialty-cleaning functions for area(s) assigned to them each day, which includes but not limited to projects such as wall and window washing, cleaning areas that have been vacated, vent cleaning, sweeping stairwells, vacuuming elevator tracks, shower and tile scrubbing, and special disinfecting cleaning
- Remove garbage from all receptacles
In addition to the duties listed above, ACCA expects the following of each employee: adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.
REQUIRED EXPERIENCE, SKILLS and ABILITIES –
- One to three years of cleaning and supervisory experience
- Desire to provide high quality experiences and facilities to the community
- Exceptional interpersonal and relationship building skills, coupled with strong communication skills and have the ability to represent Aurora Civic Center Authority
- Ability to lift/carry 25+ pounds
- Manual dexterity and strength to operate power operated machines
- Ability to work weekdays, weekends and holidays, including overnight hours
- Ability to work both inside and outside environmental conditions
- Stamina, good physical condition
- Ability to be on your feet for extended periods of time
- Detail oriented and conscientiousness
- Self-motivated and the ability to identify and complete needed tasks without direct supervision
- Proficient with computers
- Excellent written and verbal communication skills
- Provide exemplary customer service to all patrons and event attendees
- Handle stressful situations calmly, rationally, and tactfully
- Ability to work independently and take initiative with little direction
- Able to assess a situation and proactively manage problems
HOW TO APPLY
Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.
Or mail/drop off to: Aurora Civic Center Authority, ATTN: Andre Bell, 8 East Galena Blvd., Suite 230, Aurora, IL 60506
ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law. ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.
ACCA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, ACCA is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating the employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.