Job Opportunities

AUDIENCE SERVICES ASSOCIATE

The Aurora Civic Center Authority (ACCA), an innovative organization located on the Fox River in the heart of historic Aurora, Illinois (one hour from downtown Chicago), is seeking an Audience Services Associate.  The organization operates three venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 173-seat Copley Theatre.  It also owns and operates the John C. Dunham Aurora Arts Center which includes Paramount School of the Arts, rehearsal spaces and guest artist apartments. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals, which has amassed over 41,000 series subscribers and has the second-largest musical theatre subscription based in the United States. ACCA proudly celebrated the grand opening of its new Paramount School of the Arts on June 1, 2019 in the John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora.

DEPARTMENT – Audience Services

DIRECT REPORTING – Audience Service Director & Audience Services Management

POSITION STATUS & SCHEDULE – Flexible Part Time; generally 15-30 hours per week hours are dependent on events/box office hours. Weekends and evenings are required. Position is year round and with paid training. Ideal for music and performing arts lovers and anyone looking for a way to be a part of one of the fastest growing theatres in the Chicago area.

POSITION – The ideal candidate must be friendly and upbeat and love working in a fun, continuously changing and fast-paced environment. The Audience Services Associate is responsible for selling tickets over the phone and in person at the box office. Additionally, the Audience Services Associate provides exemplary customer service to all patrons between Paramount Theatre, RiverEdge Park, and Copley Theatre. Our staff is cross-trained to handle both incoming and outgoing sales calls and various other duties.

Hire/Start Date: Late October 2019

KEY RESPONSIBILITIES

• Field inbound calls with ticketing or subscription inquiries and be able to respond to customer needs promptly and professionally
• Ensure the best possible experience for the patron
• Become familiar with the most up-to-date show information and be able to communicate that to patrons
• Handle cash and reporting
• Perform outbound sales calls as assigned
• Coordinate duties as assigned by the Audience Services Management Staff to ensure all projects are completed in a timely manner

REQUIREMENTS/QUALIFICATIONS

• Experience in a box office or busy sales environment
• Experience with or willingness to quickly and adeptly learn a computerized ticketing system
• Ability to demonstrate unfailing commitment to customer service and respond promptly to customer needs while upholding the organization’s values
• Reliable and personable with a collaborative spirit; must be open to taking on new tasks and challenges and able to adapt to changes in a fast-paced work environment
• Ability to work outdoors during RiverEdge Park season and possibly in inclement weather

APPLICATION OPTIONS

1. Please submit your cover letter and resume using the online job application.
   Apply for this job online
2. Email to kevinb@paramountarts.com with subject line: Audience Services Associate
3. Mail to Paramount Theatre, ATTN: Audience Services Director, 8 East Galena Blvd. Suite 230, Aurora IL 60506.

Phone calls will not be accepted.

ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law.  ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

Banquet Set Up Crew

Organization: Aurora Civic Center Authority

The Aurora Civic Center Authority (ACCA), an innovative organization located on the Fox River in the heart of historic Aurora, Illinois (one hour from downtown Chicago), is seeking Banquet Set Up Crew. The organization operates three venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre and the 173-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals, which has amassed over 41,000 series subscribers in eight seasons and is the second-largest musical theater subscription based in the United States. ACCA proudly celebrated the grand opening of its new Paramount School of the Arts on June 1, 2019 in the John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora.

Reporting: This position reports to the Special Events Director

Hire Date: Immediate

KEY RESPONSIBILITIES

• Must ensure that all banquet and meeting rooms are properly set in a timely manner.
• Be able to follow layouts as prescribed on the event sheets and floor plans without guidance.
• Responsible for timely and safe breakdown of meeting rooms after event completion.
• Organizes and cleans banquet storage, linen storage shelves and the concessions cage.
• Assist in moving concessions product.
• Move and prepare large bar equipment in banquet rooms.
• Change the marquee.
• Launder, fold and place linens.
• Other duties as assigned.

REQUIREMENTS/QUALIFICATIONS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Ability to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand for long periods of time without sitting or leaning.
• Possess the ability to bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels.
• Must possess good communication skills.
• Willing to work long shifts.
• Availability as all rental events require, including nights and weekends.

The ideal candidate will be:

• Able to take minimal directions to complete room set-up tear-down and other preparations.
• Able to handle fast paced environment.
• Professional demeanor while working with clients present.
• Available for early morning and late night hours.
• Able to stand for long periods of time.
• Able to lift up to 50 lbs.

HOURS

Position is part-time, hourly. Hours include evenings and weekends and are event dependent.

HOW TO APPLY

Please submit a cover letter and resume using the online job application.

Apply for this job online

Or mail/drop off to: Paramount Theatre, ATTN: Jennifer Binversie-Hahn, 8 E Galena Blvd, Suite 230, Aurora, IL 60506

ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law.  ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

Bartender

Organization:  Aurora Civic Center Authority

The Aurora Civic Center Authority (ACCA), an innovative organization located on the Fox River in the heart of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a Bartender. The organization operates three venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre and the 173-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals, which has amassed over 41,000 series subscribers in eight seasons and is the second-largest musical theater subscription based in the United States. ACCA proudly celebrated the grand opening of its new Paramount School of the Arts on June 1, 2019 in the John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora.

DEPARTMENT – Front of House

DIRECT REPORTING – Front of House Manager / Director of Front of House Operations

POSITION STATUS & SCHEDULE – Part-time, hourly; hours vary and include evenings, weekends, and holidays and are event dependent

HIRE DATE – Immediate

KEY RESPONSIBILITIES 

• Serve a full menu of drinks at a high volume, quick service beverage service station
• Prepare beverages in an accurate, efficient and timely manner to ensure guest satisfaction
• Interact with guests in a friendly, courteous and helpful way
• Work a point-of-sale system for both credit and cash beverages & café sales
• Execute proper cleaning and sanitation requirements
• Ensure workspace is stocked properly prior to shift
• Adhere to ACCA company policies
• Responsible for pre-determined amount of cash for duration of shifts
• Must have flexible schedule and ability to submit available hours for 3 months in advance

In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.

REQUIRED EXPERIENCE, SKILLS and ABILITIES

• Have a minimum of 5 years of previous hospitality & beverage service experience
• Be able to handle high stress service environment
• Be motivated, committed and guest service driven
• Be reliable, honor commitments and value other peoples’ time
• Be available for a variety of days, times, possible late nights and holidays
• Be able to lift up to 25lbs
• Either be BASSETT certified or must get BASSETT certified within 30 days of original hire date
• Have the ability to be on feet for several hours
• Have basic math and money handling skills
• Must be at least 21-year of age

HOW TO APPLY

Please submit a cover letter and resume using the online job application.

Apply for this job online

Or mail/drop off too: Aurora Civic Center Authority, ATTN: Jake Kiliszewski, 8 E Galena Blvd, Suite 230, Aurora, IL 60506

ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law.  ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

Bus Duty Crew

Organization:  Aurora Civic Center Authority

The Aurora Civic Center Authority (ACCA), an innovative organization located on the Fox River in the heart of historic Aurora, Illinois (one hour from downtown Chicago), is seeking Bus Duty Crew. The organization operates three venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre and the 173-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals, which has amassed over 41,000 series subscribers in eight seasons and is the second-largest musical theater subscription based in the United States. ACCA proudly celebrated the grand opening of its new Paramount School of the Arts on June 1, 2019 in the John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora.

Reporting:  Group Sales Manager

Hire Date:  Immediate

KEY RESPONSIBILITIES

• Must ensure that all traffic cones and “no parking” cones are properly set prior to bus arrival and put away in a timely manner after bus departure.
• Be able to follow bus arrival/departure schedule as detailed on the bus sheets without guidance.
• Responsible for managing the arrival of buses, directing bus parking, and bus dismissal both on Galena Blvd and at the remote bus lot located at Spruce St.
• Communicate clearly and consistently with other Bus Duty Crew, Group Sales Manager, and Front of House Manager as buses arrive/depart.
• Manage dismissal of patrons (all age ranges) from busses and direct them in conjunction with direction from FOH and Group Sales Managers to appropriate theatre entrances.
• Be cognizant at all times to ensure the safety of patrons and drivers as they arrive and depart.

REQUIREMENTS/QUALIFICATIONS

• To perform this job successfully, an individual must be able to perform each key responsibility satisfactorily.
• Ability to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand for long periods of time in all types of weather conditions (including inclement weather) without sitting or leaning.
• Possess the ability to bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels.
• Must possess excellent communication skills.
• Willingness to quickly and adeptly adapt to changes in a fast-paced work environment.
• Availability as all group shows require, including week days and evenings and weekends.
• Must be willing to submit to a background screening upon hiring.

The ideal candidate will be:

• Able to take minimal directions.
• Able to handle fast paced environment.
• Able to maintain a professional demeanor while working with clients present.
• Able to communicate effectively with coworkers and patrons.
• Available for occasional morning, afternoon, evening and weekend hours.
• Able to stand for long periods of time.
• Able to lift up to 50 lbs.

HOURS

Position is part-time, hourly. Hours vary and may include evenings and weekends and are show dependent.

HOW TO APPLY

Please submit a cover letter and resume using the online job application.

Apply for this job online

Or mail/drop off to: Paramount Theatre, ATTN: Melissa Striedl, 8 E Galena Blvd, Suite 230, Aurora, IL 60506

ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law.  ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

Café Attendant

Organization:  Aurora Civic Center Authority

The Aurora Civic Center Authority (ACCA), an innovative organization located on the Fox River in the heart of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a Cafe Attendant. The organization operates three venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre and the 173-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals, which has amassed over 41,000 series subscribers in eight seasons and is the second-largest musical theater subscription based in the United States. ACCA proudly celebrated the grand opening of its new Paramount School of the Arts on June 1, 2019 in the John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora.

DEPARTMENT – Front of House

DIRECT REPORTING – Front of House Manager/Director of Front of House Operations

POSITION STATUS & SCHEDULE – Part-time, hourly; hours vary and include evenings, weekends, and holidays and are event dependent

HIRE DATE – Immediate

KEY RESPONSIBILITIES 

• Prep, cook and serve both food and coffee items in a timely manner in a high volume, quick service kitchen environment
• Maintain café cleanliness at all times
• Execute proper cleaning and sanitation requirements
• Interact with guests in a friendly, courteous and helpful way
• Read and follow printed instructions
• Work closely with Front of House management, beverage staff and café personnel
• Adhere to the Paramount Theatre & North Island Center Guidelines and Regulations
• Accurately report wasted inventory items to the Front of House Manager
• Have a flexible schedule and submit availability a minimum of 3 months in advance

In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.

REQUIRED EXPERIENCE, SKILLS and ABILITIES

• Minimum age of 18 years old
• Will need to currently hold or must get ServSafe Certification within 30 days of employment
• Able to lift up to 25lbs
• Be available for a variety of days, times, possible late nights and holidays
• Previous hospitality & food prep experience
• Able to handle high stress service environment
• Motivated, committed and guest service driven
• Be reliable, honor commitments and value others’ time
• Be on your feet for several hours
• Have basic math skills

HOW TO APPLY

Please submit a cover letter and resume using the online job application.

Apply for this job online

Or mail/drop off too: Aurora Civic Center Authority, ATTN: Jake Kiliszewski, 8 E Galena Blvd, Suite 230, Aurora, IL 60506

ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law.  ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

Chief Development Officer

POSITION SUMMARY AND REPORTING:

The Chief Development Officer (CDO) will lead the development and implementation of fundraising strategies and plans for the Aurora Civic Center Authority/Paramount Theatre (ACCA/PT). 

Reporting to the President & CEO, the CDO will be responsible for the organization’s fundraising goals, with an emphasis on growing philanthropy throughout the community.  This includes substantially broadening the organization’s donor base, with a focus on engaging and acquiring Major Gifts donors and Show Sponsorship.

Building upon a recent successful capital campaign, this is a rare opportunity for an experienced and energetic development professional to redesign their own comprehensive approach for fundraising for the fastest growing regional theater in the country.

The CDO position requires strong leadership who thrives in a high energy environment. The CDO must be a team player with extraordinary interpersonal skills and is a highly motivated and organized project manager.

The ACCA, is the governing body for a $23 million municipal-based community organization whose mission is to develop and grow Aurora into a major alternative entertainment destination in the greater Chicago area and Midwest.  ACCA is comprised of the 6000-person RiverEdge Outdoor Park, 1,843-seat Paramount Theatre, the 173-seat Copley Theatre, the impending Stolp Theatre, the Paramount School for the Arts and other educational and performing arts activities.

Located in the heart of downtown Aurora (the second largest City in Illinois), along the Fox River, the 88-year old landmark played host to 325,000 patrons last season that enjoyed comedy, dance, concerts, family programming and the self-produced Broadway Series shows. The Paramount currently has over 41,000 Broadway Series subscribers.

STRATEGIC RESPONSIBILITIES:

Understands ACCA/PT’s mission, values, culture, communities, constituencies and governance structure;

Understands ACCA/PT’s financial structure, budget and the short and long-term funding requirements of all segments of the organization;

Develops strong trust and confidence of the President, Board Members, and other senior leaders;

Understands and works in concert and alignment with the organization’s stated goals and objectives;

Actively contributes to and engages with the organization’s strategic planning and goal-setting efforts;

Ensures that the Development Department is well-structured and able to support annual fundraising goals

KEY RESPONSIBILITIES:

·         Being an active member of the ACCA/PT Executive Leadership Team;

·         Successfully develops and implements strong fundraising vision;

·         Serves as top advisor to President on development/philanthropy related matters;

·         Primary philanthropic leader and liaison to the President, Board of Directors, donors, volunteers, staff and community- at-large;

·         Assists President with governance issues, as needed, including proposing individuals for Board membership and other key volunteer considerations;

·         Plans, manages and directs all ACCA/PT fundraising efforts including Major Gifts, Capital, Endowment, Show Sponsorship, Planned Giving, Grants and Annual/Special Events campaigns and activities (including fundraising/theater experience in New York);

·         Identifies, cultivates and solicits a personal portfolio of major gifts and sponsorship donor prospects;

·         Manages major gift portfolios for organizational leadership and others, including the President, key volunteers and staff, and the Development staff;

·         Mentors and trains Executive Leadership Team/Development staff/other key staff and Board/other key volunteers in ACCA/PT’s philanthropic goals and processes;

·         Develops and leads cultivation and solicitation strategies, including show related donor cultivation events;

·         Maintains relationship with PACE Board members and Community Foundation staff associated with the endowment fund;

·         Plans and coordinates a comprehensive stewardship and donor acknowledgement program;

·         Develops a comprehensive prospect research program;

·         Establishes, manages and monitors the Development department revenue and expense budgeting process;

·         In collaboration with the CEO and CFO, ensures use of restricted funds, as appropriate, in ACCA/PT’s organizational budgeting, and in accordance with a donor’s gift designation;

·         Is knowledgeable about philanthropy best practices and acts as a resource for optimal philanthropic activities;

·         Maintains a presence in the community to build relationships and help market Paramount and other ACCA/PT experiences and fundraising opportunities

REQUIREMENTS and QUALIFICATIONS:

·         Minimum of 5-7 years of executive level fundraising

·         A 4-year college degree or equivalent in non-profit management/fundraising

·         Major Gifts and/or Capital Campaign successful track record and experiences

·         An interest in non profit, theater and/or entertainment industries. Theater or Performing Arts fundraising a plus

·         Staff and Volunteer Management experience (particularly with Board members)

·         Budget goal setting and management experience

·         Superior written and verbal communication skills, problem-solving, project management and organizational skills

·         Proficiency with donor databases and in Microsoft Word and Excel, and familiarity with donor software

·         A hands-on can-do attitude.  Be willing to jump in with the rest of the senior management team and staff and to assist with anything to accommodate our donors.

·         Must have own transportation and have the ability to travel

HOURS /REQUIREMENTS:

This is a full-time position which requires a flexible schedule to accommodate show and concert performances on some evenings and weekends, as necessary.

INQUIRIES AND CORRESPONDENCE:

Brad Hutchins, JS Consulting
Email: cdoparamount@gmail.com

Include: Resume, Cover letter

Apply for this job online

ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law.  ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

Donor Relations Associate

Organization:  Aurora Civic Center Authority

The Aurora Civic Center Authority (ACCA), an innovative organization located on the Fox River in the heart of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a Donor Relations Associate.  The organization operates three venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 173-seat Copley Theatre.  ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals, which has amassed over 41,000 series subscribers and has the second-largest musical theatre subscription base in the United States.  ACCA proudly celebrated the grand opening of its new Paramount School of the Arts on June 1, 2019 in the John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora.

DEPARTMENT – Development

DIRECT REPORTING – Development Manager

POSITION STATUS & SCHEDULE – Position is part-time, approximately 16 hours per week. Hours require evening and weekend hours.

COMPENSATION – Commensurate with experience

HIRE DATE – Immediate

POSITION SUMMARY – This position is responsible for working with the Development Manager to help create and nurture good relationships with current and future donors. Provide support on fundraising initiatives and special events.

KEY RESPONSIBILITIES –

• Use Audience View (online platform) to pull reports and to process gifts.
• Prepare thank you notes for donors.
• Meet donors while they are attending shows at Paramount Theatre.
• Conduct tours of ACCA owned spaces.
• Cultivate relationships with donors and potential donors through personal interactions.
• Assist with planning and executing fundraising events as needed.
• Support Development Department staff as needed.

In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.

REQUIRED EXPERIENCE, SKILLS and ABILITIES –

• Ability to work well both independently and on a team.
• Excellent written and oral communication skills that are effective with a diverse range of audiences including board members, volunteers, internal staff, donors, and all constituencies.
• Comfortable with initiating contact with current donors, friendly and outgoing.
• Supportive of the mission of Aurora Civic Center Authority.
• Ability to maintain a high level of confidentiality.
• Detail oriented, well organized, focused and goal oriented, with a high level of initiative and energy as well as problem solving skills.

HOW TO APPLY

Please submit a cover letter and resume using the online job application. Please note that a cover letter must accompany the resume for consideration.

Apply for this job online

Or mail/drop off to: Aurora Civic Center Authority, ATTN: Patty Stefanski, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law.  ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

Event Coordinator

Organization:  Aurora Civic Center Authority

The Aurora Civic Center Authority (ACCA), an innovative organization located on the Fox River in the heart of historic Aurora, Illinois (one hour from downtown Chicago), is seeking an Event Coordinator. The organization operates three venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre and the 173-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals, which has amassed over 41,000 series subscribers in eight seasons and is the second-largest musical theater subscription based in the United States. ACCA proudly celebrated the grand opening of its new Paramount School of the Arts on June 1, 2019 in the John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora.

Reporting:  This position reports to the Special Events Director

Hire Date:  Immediate

KEY RESPONSIBILITIES

• Have a complete working knowledge of the Paramount Theatre and North Island Center’s standard operating procedures and event Pprotocol. Including: Concession Policies (Z-Tapes, Inventory), Money Handling (Cash Drop Policy) after initial training.
• Attend weekly meetings with the Events Team: Rentals Manager and Special Events Director, to discuss current and future events.
• Become the liaison for the event and the Paramount after event specifics are turned over from Rentals Manager.
• Establish contact and acquire all event details from Renter.
• Create an Event Sheet for each event containing all details for all rental events.
• Communicate with Special Events Director and other personnel concerning the set-up and removal of all necessary tables, chairs, podiums, etc. for all rental events.
• Coordinate event caterers, valet and vendors as necessary.
• Plan room layouts and event programming.
• Coordinate staffing needs and cleaning staff schedule, and report to house manager product ordering needs and marquee requests.
• Oversee and manage staff pre and post event including Banquet Set-up Crew.
• Manage all staff during events including bar, security, cleaning, house crew.
• Submit projected additional liquor needs per event.
• Evaluate and order all linens necessary for all rental events.
• Wash all in-house linens used in rental events.
• Purchase necessary concessions needs (i.e. bar fruit).
• Request all necessary signage needed for rental events as needed to the Marketing department.
• Ensure that the function runs smoothly and efficiently.
• Post-event evaluation with appropriate staff, as well as post-event closeout documentation.
• Manage a point of sales system and provide reports as needed.
• Change marquee before or after events.
• Complete important but time consuming tasks with attention to detail.
• Assist with FOH duties at Paramount Theatre, Copley Theatre and RiverEdge Park.
• Assist Rentals Manager and Special Event Director with keeping track of event inquiries, leads, and follow ups as needed.
• Assist Rentals Manager in creating budgets, contracts and close-outs for rental events.
• Handle Emergency Evacuation and First Aid for all event guests.
• Meet with potential clients during a site visit to facilitate renting our venues.
• Other duties as assigned.

REQUIREMENTS/QUALIFICATIONS

• Proficient in Microsoft Word, Excel, Google Docs & Illustrator.
• Illinois Liquor Control Commission BASSET Certification (may be completed upon hiring).
• State of Illinois Department of Public Health Food Service Management (may be completed upon hiring).
• Crowd Control Management certification (may be completed upon hiring)
• Ability to sustain physical activity when pushing carts, setting up lobby and remaining on feet for long periods of time. Must be able to lift up to 50lbs.
• Be available throughout entire rental event.
• Ability to work outdoors during RiverEdge Park season and possibly in inclement weather.
• Willing to work long shifts and late nights.
• Must be willing to work on evenings and weekends.

The ideal candidate will be:

• Motivated, self-starter who can take minimal directions and see an event from start to completion.
• Organized so that all details of events are coordinated and managed.
• Hands-on with set-up and tear-down of event and inventory movement when needed
• Able to handle fast paced environment with many disruptions.
• Able to maintain a professional demeanor with clients and vendors.
• Responsive and considerate of all customers’ needs.
• Able to assess a situation and proactively manage problems.

HOURS

Position is full-time.  Hours include evenings and weekends. 

HOW TO APPLY

Please submit a cover letter and resume using one of the following methods:

Apply online

Email to jenniferh@paramountarts.com with subject line “Event Coordinator”

Mail to Paramount Theatre*ATTN: Jennifer Binversie-Hahn *8 East Galena Blvd., Suite 230*Aurora, IL 60506

ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law.  ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

Front of House Associate

Organization:  Aurora Civic Center Authority

The Aurora Civic Center Authority (ACCA), an innovative organization located on the Fox River in the heart of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a Front of House Associate. The organization operates three venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre and the 173-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals, which has amassed over 41,000 series subscribers in eight seasons and is the second-largest musical theater subscription based in the United States. ACCA proudly celebrated the grand opening of its new Paramount School of the Arts on June 1, 2019 in the John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora.

DEPARTMENT – Front of House

DIRECT REPORTING – Front of House Management

POSITION STATUS & SCHEDULE – Flexible part-time, hourly; hours vary and require evenings, weekends, and holidays. Hours are event dependent.

HIRE DATE – Immediate

KEY RESPONSIBILITIES

• Assist patrons in various areas such as greeting & directing patrons, scanning tickets, and monitoring photo activity inside of the house for the duration of the performance.
• Become proficient with scanner technology and scanner maintenance.
• Assist volunteer ushers if necessary.
• Responsible for timely arrival and attendance at a pre-event meeting.
• Provide excellent customer service.
• Handle stressful situations calmly, rationally, and tactfully.

·         Other duties as assigned.

In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.

REQUIRED EXPERIENCE, SKILLS and ABILITIES –

·         Ability to demonstrate unfailing commitment to customer service and respond promptly to customer needs while upholding the organization’s values.

·         Experience with or willingness to quickly and adeptly learn the setup and maintenance of a ticket scanner and Front of House equipment.

·         Reliable and personable with a welcoming spirit; must be able to adapt to changes in a fast-paced work environment.

·         Experience in working for a not-for-profit theatre and/or entertainment industries.

·         Must show respect towards volunteers.

·         Must have a flexible schedule: Availability for evenings and weekends during our Broadway Season Shows, including holidays.

·         The ability to stand without sitting or leaning for 3-5 hours.

·         The ability to lift, push and/or carry objects up to 50 lbs.

HOW TO APPLY

Please submit a cover letter and resume using the online job application.

Apply for this job online

Or mail/drop off too: Aurora Civic Center Authority, ATTN: Jenna Gagliano, 8 E Galena Blvd, Suite 230, Aurora, IL 60506

ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law.  ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

Janitorial Cleaning Crew

Organization:  Aurora Civic Center Authority

The Aurora Civic Center Authority (ACCA), an innovative organization located on the Fox River in the heart of historic Aurora, Illinois (one hour from downtown Chicago), is seeking Janitorial/Cleaning Crew.  The organization operates four venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, the 173-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals, which has amassed over 41,000 series subscribers and has the second-largest musical theatre subscription based in the United States.  ACCA proudly celebrated the grand opening of its new Paramount School of the Arts on June 1, 2019 in the John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora.

DEPARTMENT – Front of House Operations

DIRECT REPORTING – Janitorial Manager

WORKS CLOSELY WITH – Front of House and Operations

POSITION STATUS & SCHEDULE – Part-time, hourly; hours vary and include evenings, weekends, and holidays and are event dependent

HIRE DATE – Immediate

POSITION SUMMARY – Maintain and care for: The Paramount School of the Arts, rehearsal spaces and guest artist apartments located at 20 S. Stolp, The Paramount Theatre (PAC) located at 23 E. Galena and RiverEdge Park (REP) located at 360 N. Broadway.

KEY RESPONSIBILITIES –

• Provide exemplary customer service to all patrons and event attendees
• Ensure cleanliness of bathrooms. Stock bathroom supplies as needed
• Remove garbage from all receptacles
• Sweep, clean, and mop floor surfaces
• Clean backstage areas, including dressing rooms
• Clean various class rooms and dance studios at School of the Arts
• Clean artist apartments in between guest artists
• Ensure cleanliness of all rehearsal spaces
• Perform periodic and special cleaning as requested
• Complete tasks in a timely manner with minimal supervision
• Be able to work safely with a variety of cleaning supplies
• Adhere to all applicable health and safety regulations
• Report safety or security violations immediately to supervisor
• Report maintenance deficiencies and items in need of repair
• Complete pre-show, show and post-show responsibilities

In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.

EXPERIENCE, SKILLS and ABILITIES OR WILLINGNESS AND ABILITY TO LEARN –

• Ability to lift/carry 25+ pounds
• Ability to work weekdays, weekends and holidays, including overnight hours
• Stamina, good physical condition.  Ability to be on your feet for extended periods of time in an outdoor environment in all weather conditions
• Detail oriented and conscientiousness
• Self-motivated and the ability to identify and complete needed tasks without direct supervision
• Ability to communicate effectively

HOW TO APPLY

Please submit a cover letter and resume using the online job application.

APPLY FOR THIS JOB ONLINE

Or mail/drop off to: Aurora Civic Center Authority, ATTN: Elliot Samartano, 8 E Galena Blvd, Suite 230, Aurora, IL 60506

ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law.  ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

Merchandise Associate

The Aurora Civic Center Authority (ACCA), an innovative organization located on the Fox River in the heart of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a Merchandise Associate. The organization operates three venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 173-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals, which has amassed over 41,000 series subscribers and has the second-largest musical theater subscription base in the United States. ACCA proudly celebrated the grand opening of its new Paramount School of the Arts on June 1, 2019 in the John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora.

DEPARTMENT – Front of House

DIRECT REPORTING – Merchandise Coordinator/Front of House Managers

POSITION STATUS & SCHEDULE – Flexible part-time, hourly; hours vary and require evenings, weekends, and holidays. Hours are event dependent.

HIRE DATE – October 2019

KEY RESPONSIBILITIES

• Provide day-of sales assistance for patrons and staff in regards to Broadway, Paramount, or visiting artist merchandise.
• Handle cash, credit or gift card sales with ease utilizing basic math skills and our point-of-sale system.
• Provide superb customer service to all patrons and visitors to the Paramount Theatre by being welcoming and accommodating to their needs with a positive and upbeat personality.
• Assist Merchandise Coordinator with tasks including inventory maintenance, merchandise set-up and merchandise display dismantling.
• Maintain the appearance of any merchandise area so that displays are neat, organized and appealing to patrons.
• Help maintain an organized storage area for any excess merchandise and/or supplies including merchandise stand storage and closet space.
• Be responsible for timely arrival and attendance for scheduled shifts.
• Handle stressful situations calmly, rationally, and tactfully.
• Provide assistance to other staff members as needed including our volunteer ushers and Front of House Associates.
• Become familiar with scanner technology and scanner maintenance so that you are able to assist with ticket scanning as needed.
• Communicate and problem-solve with all Paramount Staff as needed to foster the best experience for our patrons, guests and visitors.
• Become familiar with our organization, the Broadway Series, upcoming events, as well as downtown Aurora so you’re able to connect with patrons and answer any questions that may arise.
• Other duties as assigned by the Merchandise Coordinator and/or the Front of House Management Team

In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.

REQUIRED EXPERIENCE, SKILLS and ABILITIES –

• Previous retail experience required
• Previous Point-of-Sale system experience preferred
• Reliable and personable with a welcoming spirit; must be able to adapt to changes in a fast-paced work environment
• Team Player with a positive demeanor and can-do attitude
• Ability to demonstrate unfailing commitment to customer service and respond promptly to customer needs while upholding the organization’s values.
• Experience with or willingness to quickly and adeptly learn the setup and maintenance of equipment and displays as they pertain to merchandise
• Experience with or interest in working for a not-for-profit theatre and/or entertainment industries
• Must show respect towards volunteers and other staff members
• Must have a flexible schedule: Availability for matinee and evening performances during our Broadway Season Shows, including some holidays as well as the willingness to work select shows for visiting artists as needed
• The ability to stand without sitting or leaning for 3-5 hours
• The ability to lift, push and/or carry objects up to 50 lbs

HOW TO APPLY

Please submit a cover letter and resume using the online job application.

Apply for this job online

Or mail/drop off to: Aurora Civic Center Authority, ATTN: Melinda Ray, 8 E Galena Blvd, Suite 230, Aurora, IL 60506

ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law.  ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

school of the arts EMPLOYMENT

NOW HIRING

• Teaching Artists
• Private Music Teachers
• Accompanists/Music Directors
• Education Associate
• Education & Community Engagement Internship

Learn More APPLY ONLINE

Applicants can also mail or drop off resume, cover letter and any other required materials to: Paramount Theatre, Attn: School of the Arts, 23 E Galena Blvd, Aurora IL 60506.

Valet Attendants

Organization:  Valet Systems, Inc.

REQUIREMENTS/QUALIFICATIONS

• • Must have & show proof of CLEAN driving record.
  • Be at least 19 years old.
  • Must have reliable transportation to & from work & be willing to work at other proximities in Aurora, Oakbrook, Hinsdale, & Naperville to name a few.
  • If able to drive a manual transmission is a bonus but will NOT be disqualified.
  • Part-time hours available BUT must be able to work at least ONE WEEKDAY DAY shift & some weekends.
  • ONLY serious, hardworking, responsible individuals with positive attitudes should apply.

HOW TO APPLY

Please contact Jane Glor at 630-673-5263.

Event Coordinator Internship

Organization:  Aurora Civic Center Authority

The Aurora Civic Center Authority (ACCA), an innovative organization located on the Fox River in the heart of historic Aurora, Illinois (one hour from downtown Chicago), is seeking an Event Coordinator Intern. The organization operates three venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre and the 173-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals, which has amassed over 41,000 series subscribers in eight seasons and is the second-largest musical theater subscription based in the United States. ACCA proudly celebrated the grand opening of its new Paramount School of the Arts on June 1, 2019 in the John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora.

DEPARTMENT – Special Events

DIRECT REPORTING – This position reports to the Special Events Director

WORKS CLOSELY WITH – Rentals Manager and Event Coordinators

SCHEDULE – Flexible schedule, but must commit to at least 8 hours a week (nights and weekends required).

COMPENSATION – Unpaid. Candidates must receive college/university credit. Other benefits include complimentary tickets and valuable experience and networking opportunities.

REQUIREMENTS/QUALIFICATIONS

Students must have written recommendation from the staff or faculty member at their college/university that has oversight of the internship program. Recommendation must be submitted with the application.  Applicant will not be allowed to start the internship without one of the following: transcript confirming that the student will receive college credit for internship, proof of class registration, or certified letter from the participating institute.

KEY RESPONSIBILITIES

• Learn and gain knowledge about event coordination and entertainment industry.
• Observe various aspects of renting multiple facilities including but not limited to responding to inquiries, initial tours, client meetings and consultations.
• Demonstrate a desire to learn all aspects of special events from contracting and advancing events through day-of execution.
• Be present at event site during several events throughout the internship including events at our outdoor venue.
• Interact with clients for pre-event meetings as well as day of event.
• Exemplify a positive attitude especially during stressful situations.
• Remain focused even during important tasks that require a high level of detail.
• Assist Event Coordinator with advancing details for a variety of events and banquets.
• Shadow various staff not only in Events Department but in other departments in the company.
• Other duties as assigned.

REQUIRED EDUCATION, EXPERIENCE, SKILLS and ABILITIES

• High School Diploma or GED (some college preferred)
• Current knowledge of Microsoft Word and Excel
• Must be able to receive college/university credit for internship
• Creative, so when given a mock project, intern can produce a vision of potential outcomes.
• Motivated, self-starter who can take minimal directions and see a mock project in area of their degree from start to completion.
• Hands-on with set-up and tear-down of venues.
• Has a desire to learn about an event site from the ground up especially in areas of client interaction and guest experience.
• Able to stand for long periods of time.
• Able to lift up to 50 lbs.

TO APPLY

Please submit a cover letter, resume and recommendation letter.

APPLY FOR THIS JOB ONLINE

Or mail/drop off to: Paramount Theatre, ATTN: Jennifer Binversie-Hahn, 8 E Galena Blvd, Suite 230, Aurora, IL 60506

ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law.  ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

Theater & Banquet Rental Internship

Organization:  Aurora Civic Center Authority

The Aurora Civic Center Authority (ACCA), an innovative organization located on the Fox River in the heart of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a Theater & Banquet Rental Intern. The organization operates three venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre and the 173-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals, which has amassed over 41,000 series subscribers in eight seasons and is the second-largest musical theater subscription based in the United States. ACCA proudly celebrated the grand opening of its new Paramount School of the Arts on June 1, 2019 in the John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora.

Reporting:  This position reports to the Paramount & Copley Theatres/RiverEdge Park Rentals Manager

Hire Date:  Immediate

KEY RESPONSIBILITIES

• Help with meeting and conducting site-visits with potential rental clients of both indoor and outdoor events at multiple venues.
• Create event budget and cost analysis reports as well as rental estimates for potential clients.
• Learn to negotiate and write-up event contracts and develop a rapport with rental clients.
• Learn how to “advance” events, create event re-cap documents, and closeout reports.
• Complete important but time consuming tasks with attention to detail.
• Be present at event site during several events to learn how to manage events.
• Other duties as assigned.

REQUIREMENTS/QUALIFICATIONS

Students must receive college credit. All internships with Aurora Civic Center Authority are unpaid.Students must have written recommendation from the staff or faculty member at their college/university that has oversight of the internship program. Recommendation must be submitted with the application.  Applicant will not be allowed to start the internship without one of the following: transcript confirming that the student will receive college credit for internship, proof of class registration, or certified letter from the participating institute.

The ideal candidate will be:

• Interested to learn about costs, contracts, and management of events.
• Excited to meet & work with people & able to research events considered “outside-of-the box”.
• Able to envision a client’s event and help that vision become a reality.
• Creative, so when given lead on a project, intern can produce a vision of potentials outcomes.
• Motivated, self-starter who can take minimal directions and see a project through from start to completion.
• Able to help with some set-up and tear-down of tables, chairs, podium, microphone stands, etc.
• Able to stand for long periods of time and able to lift up to 50 lbs.

HOURS

Position is seasonal and for internship credit.  Hours include evenings and weekends.

HOW TO APPLY

Please submit a cover letter, resume and recommendation letter using the online job application.

Apply for this job online

Or mail/drop off to: Paramount Theatre, ATTN: Bill Pope, 8 E Galena Blvd, Suite 230, Aurora, IL 60506

ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law.  ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.