Job Opportunities

Join the Team at RiverEdge Park

At RiverEdge Park, we offer more than just seasonal job opportunities. Joining our team means becoming a crucial part of the logistical backbone that ensures the smooth execution of concerts, festivals, and outdoor events.

Current job openings:

• Bar-back
• Beverage Server (limited spots available, please also chose at least one other position)
• Gatekeeper
• Greeter
• Operational Cleaning Staff
• Parking Attendant
• Seating Guide
• Summer Crew

APPLY ONLINE

Banquet Set Up Crew

The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a part-time Banquet Set Up Crew. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

• making the performing arts accessible for every age and socioeconomic background,
• introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
• and contributing to the future stability and growth of Aurora’s downtown.

The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

The ideal candidate will be…

• Able to take minimal directions to complete room set-up, tear-down and other preparations.
• Able to handle fast-paced environments.
• Able to maintain a professional demeanor while working with clients present.
• Available for early morning and late night hours.
• Able to stand for long periods of time.
• Able to lift up to 50 lbs.

DEPARTMENT – Special Events

DIRECT REPORTING – Special Events Director

WORKS CLOSELY WITH –Event Coordinators

POSITION STATUS & SCHEDULE – Part-time, hourly; hours vary, including evenings and weekends and are event dependent

COMPENSATION –$18.00 per hour

HIRE DATE – Immediate

KEY RESPONSIBILITIES

• Must ensure that all spaces are properly set in a timely manner.
• Follow layouts as described on the event sheets and floor plans without guidance.
• Assist is resetting equipment while an event is occurring.
• Responsible for timely and safe breakdown of rooms after event completion.
• Organize and clean banquet storage rooms and linen storage shelves.
• Assist in moving concessions products and bar equipment.
• Change the marquee.
• Launder, fold, and place linens.
• To assist guests in various areas such as coat check, greeting & directing guests, taking/scanning tickets, passing out programs, selling merchandise, seating guests and other misc. duties.
• Responsible for timely arrival and attendance at a pre-event meeting.
• Able to work with volunteer ushers and also clients provided staff or ushers.
• Be a friendly and helpful face to guests in our venues.

• Other duties as assigned.

In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required, and completes other duties as assigned.

REQUIRED EXPERIENCE, SKILLS and ABILITIES

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Ability to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand for long periods of time without sitting or leaning.
• Possess the ability to bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels.

• Ability to operate a scanner and be able to reboot it if necessary.
• Able to provide and wear a uniform of black pants, dark shoes, and white button down collared shirt.

• Must possess good communication skills and be willing to assist guests.
• Willing to work long shifts.
• Availability as all rental events require, including nights and weekends.

TO APPLY – Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.

HOW TO APPLY

Please submit a cover letter and resume using the online job application.

APPLY FOR THIS JOB ONLINE

Or mail/drop off to: Aurora Civic Center Authority, ATTN: (Jennifer Hahn), 8 East Galena Blvd., Suite 230, Aurora, IL 60506

ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law.  ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

ACCA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, ACCA is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating the employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Café Attendant

The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a Café Attendant. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat, newly renovated Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions, a self-produced Broadway Series of musicals and the self-produced Bold Series for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms, which play host to multiple wedding receptions and rental events throughout the year.

The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

• making the performing arts accessible for every age and socioeconomic background,
• introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
• and contributing to the future stability and growth of Aurora’s downtown.

The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

DEPARTMENT – Front of House

DIRECT REPORTING – Front of House Management

POSITION STATUS & SCHEDULE – Part-time, hourly; hours vary and include afternoons, evenings, and weekends. Hours are event dependent

COMPENSATION – Starting at $17 per hour, plus complimentary or discounted tickets to certain events.

HIRE DATE – Immediate

KEY RESPONSIBILITIES –

• Prep, cook and serve both food (such as pizza, cookies, etc.) and coffee items in a timely manner in a high-volume quick service kitchen environment
• Maintain café cleanliness at all times
• Execute proper cleaning and sanitation requirements
• Interact with guests in a friendly, courteous and helpful way
• Read and follow printed instructions for food preparation
• Have a flexible schedule and submit availability a minimum of 3 months in advance
• Work closely with Front of House management, beverage staff and café personnel
• Adhere to the Paramount Theatre & North Island Center Guidelines and Regulations
• Accurately report wasted inventory items to the Front of House Manager
• Other duties as assigned

In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.

REQUIRED EXPERIENCE, SKILLS and ABILITIES –

• Minimum age of 18 years old
• Will need to currently hold or must get ServSafe Certification within 30 days of employment
• Able to lift up to 25 lbs.
• Be available for a variety of days, times, possible late nights and holidays
• Previous hospitality & food prep experience
• Able to handle high stress service environment
• Motivated, committed and guest service driven
• Work quickly but safely
• Be on your feet for several hours
• Have basic math skills

HOW TO APPLY

Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below:

APPLY FOR THIS JOB ONLINE

Or mail/drop off to: Aurora Civic Center Authority, ATTN: Dawn King, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law.  ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

ACCA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, ACCA is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating the employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Company Management Associate

ACCA is committed to creating a diverse, inclusive, and equitable work environment for all staff, artists, and volunteers. ALL applicants will be considered for equal employment opportunities without regard to their race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, familial status, genetics, or veteran status. Anyone who is eager to help us achieve our vision of a diverse and inclusive community is encouraged to apply!

The Paramount Theatre/Aurora Civic Center Authority (ACCA) is an innovative organization located in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago). ACCA is a parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates four performance venues: the outdoor RiverEdge Park, the landmark Paramount Theatre, Copley Theatre, and the intimate, newly opened Stolp Island Theatre. ACCA proudly operates the Paramount School of the Arts in the John C. Dunham Aurora Arts Center. ACCA and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas.

Mission Statement: The Paramount Theatre/Aurora Civic Center Authority (ACCA) is committed to being a defining catalyst for personal and community transformation by:

• making the performing arts accessible for every age and socioeconomic background,
• introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
• and contributing to the future stability and growth of Aurora’s downtown.

The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

POSITION:

DEPARTMENT – Production Department

DIRECT REPORTING – This position reports to Company Manager (CM) and the Assistant Company Manager (ACM)

POSITION STATUS & SCHEDULE – Part time, up to 20 hours per week with potential for growth in hours and position scope.

COMPENSATION – Hourly rate beginning at $21/hour. Position also qualifies for accrued paid time off, semi-flexible schedule, and complimentary tickets to our produced productions.

START DATE – Ideally 8/26/24

POSITION SUMMARY – As the Company Management Associate, you will work with the Production department to support the productions. Your chief responsibilities as Company Management Associate are to administratively support Company Management (CM) and the Production Department as a whole and enrich the experience of the show company by handling logistical and administrative duties while collaborating with diverse perspectives. The CM team is most often the show company’s first impression of the organization and constant resource throughout each production.

KEY RESPONSIBILITIES

• Advocate for company members to ensure an equitable, positive and enriching work experience.
• Administrative tasks within the following branches of work:
  • Production/Artistic: creating and maintaining administrative paperwork through data entry; curating content and proofreading initial program information; read and respond to rehearsal and performance reports as needed
  • Accounting: Submitting and expensing receipts and process invoices from vendors
  • Hospitality: manage and work with operational cleaning staff and operations staff to maintain company-owned artist housing; inventory and restock supplies; schedule catered meals and the staff needed to supervise, post weekly menus; work with Company Management team on events to boost morale and provide a considerate work environment.
• Uphold strict confidentiality and professionalism with regard to current and future productions, casting, design, staffing, budgets, salaries and other sensitive aspects of the production process.

JOB DUTIES FOR CMA:

• Advocate and initiate EDI practices into Company Management (i.e., pay equity, equitable casting, accessibility, etc.)
• Inventory, purchase, and deliver supplies for artist apartments, rehearsals, and weekend meals during performance runs for productions.
• Coordinate with caterers and/or local restaurants to plan group meals during performance runs for productions, including the creation and posting of menus, scheduling staff and being primary substitute staff as needed.
• Purchase and deliver treats for technical load-ins and rehearsals for productions.
• Expense and catalogue receipts and invoices from outside vendors.
• Coordinate with operational cleaning staff and operations staff to maintain company-owned artist housing.
• Collaborate with Company Management, HR, and Marketing departments to create and update policy and hospitality information for company members.
• Maintain applicable paperwork needed to support Stage Management’s pre-production work including, but not limited to, company member welcome packets, hotel discount information, actor emergency contacts, actor policies, etc.
• Proofread programs and applicable marketing materials for productions.
• Communicate show company list to partner hotel and distribute hotel discount information to show companies.
• Read all rehearsal and performance reports and respond as needed.
• Organize and coordinate company events throughout rehearsals and performances.
• Work with CM and ACM to bolster and maintain company morale.
• Special projects and additional duties as assigned by CM and ACM.

REQUIRED EXPERIENCE, SKILLS and ABILITIES

• Driver’s License
• Ability to lift and transport 40 lb.

PREFERRED EXPERIENCE, SKILLS and ABILITIES

• Ability to work independently and meet deadlines
• Experience with Microsoft Office
• Knowledge of live theatre
• Strong social acumen

HOW TO APPLY

Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.

APPLY FOR THIS JOB ONLINE

Or mail/drop off to: Aurora Civic Center Authority, ATTN: (Ellen Dillenburg), 8 East Galena Blvd., Suite 230, Aurora, IL 60506

ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law. ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

ACCA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, ACCA is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating the employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Event Manager (Full-Time)

The Paramount Theatre/Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a full-time Event Manager. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

The Paramount Theatre/Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

• making the performing arts accessible for every age and socioeconomic background,
• introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
• and contributing to the future stability and growth of Aurora’s downtown.

The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

DEPARTMENT – Special Events

DIRECT REPORTING – Special Events Director

WORKS CLOSELY WITH – Rentals Manager, Event Managers, and other Event Coordinators

POSITION STATUS & SCHEDULE – Full time exempt; hours vary and will include evenings and weekends and are event dependent

COMPENSATION – Starting annual salary is $52,500 with excellent benefits package including health, paid time off, and 401k with employer match

HIRE DATE – Immediate

POSITION SUMMARY – Under the direct supervision of the Special Events Director, the Event Manager is responsible for generating and driving event sales to include, but not limited to, social gatherings, weddings, and meetings. Works closely with clients and other departments to determine event-specific details and day-of event management to ensure that all aspects of the event are planned and properly executed.

KEY RESPONSIBILITIES-

• Provide initial date availability to inquiries including pricing and package options to potential bookings via phone, e-mail, and walk-ins.
• Create, send, and follow up on initial booking contracts and deposits.
• Actively upsell additional service options by maintaining consistent and effective sales tactics.
• Respond to sales leads within 24 hours.
• Confirm invoice/billing information is correct and up to date – ensure special orders are correctly allocated.
• Collect and process final payments prior to events, and follow through with direct billing clients to ensure payments are received within designated time frame.
• Have a complete working knowledge of ACCA’s standard operating procedures and event protocol, including concession policies, and money handling policies after initial training.
• Coordinate event details with Paramount staff after event specifics are turned over from the Rentals Manager.
• Work closely with clients to acquire and confirm all event details such as layout, timeline etc.
• Utilize event details to create custom floor plans and Event Sheets to be distributed throughout the organization.
• Gather final event information including guest count, beverages, special orders and floor plans.
• Communicate with the Special Events Director and other personnel concerning the set-up and removal of all necessary tables, chairs, podiums, etc. for all rental events.
• Oversee and manage staff pre and post-event including Banquet Set-up Crew.
• Assist with physical set-up and tear-down of all rental events, as needed. This includes set-up and tear-down of tables, chairs, podiums, etc.
• Coordinate event caterers, valet, and vendors as necessary.
• Coordinate staffing needs and cleaning staff schedule for rental events, and place product orders and marquee requests with Front of House Manager.
• Submit projected additional liquor needs per event.
• Evaluate and order all linens necessary for all rental events.
• Wash all in-house linens used during rental events.
• Purchase some concessions items (i.e. bar fruit).
• Request all signage needed for rental events to the Marketing department.
• Ensure that all events run smoothly and efficiently.
• Be available as point of contact for client day-of event, track event timeline, confirm any changes, and ensure service appropriately matches contract.
• Manage all staff during events including bar, security, cleaning, house crew.
• Follow up with repeat clients to re-book and block events for following year.
• Conduct post-event evaluation with appropriate staff as well as post-event closeout documentation.
• Manage a point of sales system and provide reports as needed.
• Change marquee before or after events.
• Complete tasks with attention to detail.
• Assist with Front of House duties at Paramount Theatre, Copley Theatre, and RiverEdge Park.
• Assist Rentals Manager and Special Event Director with keeping track of event inquiries, leads, and follow-ups as needed.
• Assist Rentals Manager in creating budgets, contracts, and close-outs for rental events.
• Demonstrate knowledge of Wedding and Event contracts.
• Lead and/or assist with marketing efforts which include, but are not limited to, social media planning, content creation, and posting imagery & copy for advertising platforms and on-line advertisements.
• Assist in creating, planning, and executing in-house events.
• Track conversion rates and strive for continuous improvement.
• Work diligently to achieve and exceed sales goals.
• Stay informed about industry trends, competitor activities, and market developments to identify new opportunities and maintain a competitive edge.
• Handle Emergency Evacuation and First Aid for all event guests.
• Assist Special Events Director with overseeing Event Coordinators and assist with training of new hires.
• Create, refine and enhance training programs for new staff who oversee various types of rental events.
• Assist Special Events Director with department budgets.
• Assist Special Events Director with managing banquet crew, which includes training and scheduling.
• Assist with vetting outside catering and entertainment vendors.
• Attend weekly meetings with the Events Team, Rentals Manager and Special Events Director to discuss current and future events.
• Assume necessary duties in absence of Special Events Director as needed.
• All other duties as assigned or needed.

In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required, and completes other duties as assigned.

REQUIRED EXPERIENCE, SKILLS, and ABILITIES –

• Previous event planning, sales, administrative, and customer service experience.
• (5) years of event management experience.
• At least (3) years of CRM and contract-building software.
• Must be fluent in English and proficient in English reading and writing. Bilingual English & Spanish is a plus.
• Proficient in all Microsoft Suites and Google Docs.
• Must be positive, enthusiastic, and creative with attention to detail.
• Must always remain professional in appearance and communication while representing ACCA.
• Must have excellent organizational, interpersonal, and verbal communication skills.
• Must have or obtain the Illinois Liquor Control Commission BASSET Certification (may be completed upon hiring).
• Must have or obtain the State of Illinois Department of Public Health Food Service Management (may be completed upon hiring).
• Must have or obtain Crowd Control Management certification (may be completed upon hiring).
• Ability to sustain physical activity when pushing carts, setting up the event spaces, and remaining on feet for long periods. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
• Be the onsite point of contact throughout the entire rental event.
• Ability to handle and keep track of multiple projects simultaneously.
• Problem-solve and react to change productively and professionally.
• Ability to work outdoors during RiverEdge Park season and in inclement weather.
• Willing to work long shifts and late nights.
• Must be available to work mornings, nights, afternoons, weekdays, and weekends when needed for tours or events. Tours are available from 10am – 7pm Monday-Friday and weekends (including holidays) are based on event schedule availability.
• We are a small team, and therefore we all wear many hats and are happy to roll up our sleeves and lend a hand whenever needed. Can-do attitudes are greatly valued and expected of all team members.

PREFERRED EXPERIENCE, SKILLS and ABILITIES –

• Motivated, self-starter who can take minimal directions and see an event from start to completion.
• Organized so that all details of events are coordinated and managed.
• Ability to work strategically and collaboratively across departments.
• Able to assess a situation and proactively manage problems.
• Able to handle a fast-paced environment.
• Responsive and considerate of all customers’ needs.
• Knowledge of how to use social media to drive sales: Primarily Instagram and Facebook. Experience in using TikTok, Linkedin, Pinterest is a plus.
• Proficient in Illustrator.

TO APPLY – Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.

APPLY FOR THIS JOB ONLINE

Or mail/drop off to: Aurora Civic Center Authority, ATTN: (Jennifer Hahn), 8 East Galena Blvd., Suite 230, Aurora, IL 60506

ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law. ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

ACCA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, ACCA is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating the employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Event Coordinator (Part-Time)

The Paramount Theatre/Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a part-time Event Coordinator. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

The Paramount Theatre/Aurora Civic Center is committed to being a defining catalyst for personal and community transformation by:

• making the performing arts accessible for every age and socioeconomic background,
• introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
• and contributing to the future stability and growth of Aurora’s downtown.

The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

DEPARTMENT – Special Events

DIRECT REPORTING – Special Events Director

WORKS CLOSELY WITH – Rentals Manager, Event Managers, and other Event Coordinators

POSITION STATUS & SCHEDULE – Part-time, hourly; hours vary and will include evenings and weekends and are event dependent

COMPENSATION – Starts at $20.00 per hour

HIRE DATE – Immediate

POSITION SUMMARY – The Event Coordinator is responsible for generating and driving event sales to include, but not limited to, social gatherings, weddings, and meetings. Works closely with clients and other departments to determine event-specific details and day-of event management to ensure that all aspects of the event are planned and properly executed.

KEY RESPONSIBILITIES –

• Provide initial date availability to inquiries including pricing and package options to potential bookings via phone, e-mail, and walk-ins.
• Create, send, and follow up on initial booking contracts and deposits.
• Actively upsell additional service options by maintaining consistent and effective sales tactics.
• Respond to sales leads within 24 hours.
• Confirm invoice/billing information is correct and up to date – ensure special orders are correctly allocated.
• Collect and process final payments prior to events, and follow through with direct billing clients to ensure payments are received within designated time frame.
• Have a complete working knowledge of ACCA’s standard operating procedures and event protocol, including concession policies, and money handling policies after initial training.
• Coordinate event details with Paramount staff after event specifics are turned over from the Rentals Manager.
• Work closely with clients to acquire and confirm all event details such as layout, timeline etc.
• Utilize event details to create custom floor plans and Event Sheets to be distributed throughout the organization.
• Gather final event information including guest count, beverages, special orders and floor plans.
• Communicate with the Special Events Director and other personnel concerning the set-up and removal of all necessary tables, chairs, podiums, etc. for all rental events.
• Oversee and manage staff pre and post-event including Banquet Set-up Crew.
• Assist with physical set-up and tear-down of all rental events, as needed. This includes set-up and tear-down of tables, chairs, podiums, etc.
• Coordinate event caterers, valet, and vendors as necessary.
• Coordinate staffing needs and cleaning staff schedule for rental events, and place product orders and marquee requests with Front of House Manager.
• Submit projected additional liquor needs per event.
• Evaluate and order all linens necessary for all rental events.
• Wash all in-house linens used during rental events.
• Purchase some concessions items (i.e. bar fruit).
• Request all signage needed for rental events to the Marketing department.
• Ensure that all events run smoothly and efficiently.
• Be available as point of contact for client day-of event, track event timeline, confirm any changes, and ensure service appropriately matches contract.
• Manage all staff during events including bar, security, cleaning, house crew.
• Conduct post-event evaluation with appropriate staff as well as post-event closeout documentation.
• Manage a point of sales system and provide reports as needed.
• Change marquee before or after events.
• Complete tasks with attention to detail.
• Assist with Front of House duties at Paramount Theatre, Copley Theatre, and RiverEdge Park.
• Assist Rentals Manager and Special Event Director with keeping track of event inquiries, leads, and follow-ups as needed.
• Assist Rentals Manager in creating budgets, contracts, and close-outs for rental events.
• Demonstrate knowledge of Wedding and Event contracts.
• Lead and/or assist with marketing efforts which include, but are not limited to, social media planning, content creation, and posting imagery & copy for advertising platforms and on-line advertisements.
• Assist in creating, planning, and executing in-house events.
• Track conversion rates and strive for continuous improvement.
• Work diligently to achieve and exceed sales goals.
• Stay informed about industry trends, competitor activities, and market developments to identify new opportunities and maintain a competitive edge.
• Handle Emergency Evacuation and First Aid for all event guests.
• Attend weekly meetings with the Events Team, Rentals Manager and Special Events Director to discuss current and future events.
• All other duties as assigned or needed.

In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required, and completes other duties as assigned.

REQUIRED EXPERIENCE, SKILLS, and ABILITIES –

• Must be fluent in English and proficient in English reading and writing. Bilingual English & Spanish is a plus.
• Proficient in all Microsoft Suites and Google Docs.
• Must be positive, enthusiastic, and creative with attention to detail.
• Must always remain professional in appearance and communication while representing ACCA.
• Must have excellent organizational, interpersonal, and verbal communication skills.
• Must have or obtain the Illinois Liquor Control Commission BASSET Certification (may be completed upon hiring).
• Must have or obtain the State of Illinois Department of Public Health Food Service Management (may be completed upon hiring).
• Must have or obtain Crowd Control Management certification (may be completed upon hiring).
• Ability to sustain physical activity when pushing carts, setting up the event spaces, and remaining on feet for long periods. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
• Be the onsite point of contact throughout the entire rental event.
• Ability to handle and keep track of multiple projects simultaneously.
• Problem-solve and react to change productively and professionally.
• Ability to work outdoors during RiverEdge Park season and in inclement weather.
• Willing to work long shifts and late nights.
• Must be available to work mornings, nights, afternoons, weekdays, and weekends when needed for tours or events. Tours are available from 10am – 7pm Monday-Friday and weekends (including holidays) are based on event schedule availability.
• We are a small team, and therefore we all wear many hats and are happy to roll up our sleeves and lend a hand whenever needed. Can-do attitudes are greatly valued and expected of all team members.

PREFERRED EXPERIENCE, SKILLS and ABILITIES –

• Motivated, self-starter who can take minimal directions and see an event from start to completion.
• Organized so that all details of events are coordinated and managed.
• Ability to work strategically and collaboratively across departments.
• Able to assess a situation and proactively manage problems.
• Able to handle a fast-paced environment.
• Responsive and considerate of all customers’ needs.
• Knowledge of how to use social media to drive sales: Primarily Instagram and Facebook. Experience in using TikTok, Linkedin, Pintrest is a plus.
• Proficient in Illustrator.

TO APPLY – Please submit a cover letter

TO APPLY – Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.

APPLY FOR THIS JOB ONLINE

Or mail/drop off to: Aurora Civic Center Authority, ATTN: (Jennifer Hahn), 8 East Galena Blvd., Suite 230, Aurora, IL 60506

ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law. ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

ACCA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, ACCA is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating the employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Event Coordinator Assistant (Part-Time)

The Paramount Theatre/Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a part-time Event Coordinator Assistant. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

The Paramount Theatre/Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

• making the performing arts accessible for every age and socioeconomic background,
• introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
• and contributing to the future stability and growth of Aurora’s downtown.

The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

DEPARTMENT – Special Events

DIRECT REPORTING – Special Events Director

WORKS CLOSELY WITH – Rentals Manager, Event Managers, and other Event Coordinators

POSITION STATUS & SCHEDULE – Part-time, hourly; hours vary, are mostly evenings and weekends, and are event dependent

COMPENSATION – Starting at $18.00 per hour

HIRE DATE – Immediate

POSITION SUMMARY – Assist the Event Coordinators with aspects of rental events including event preparations, events day-of, closing out after each event, and re-setting venue equipment after event.

KEY RESPONSIBILITIES –

• Have a complete working knowledge of ACCA’s standard operating procedures and event protocol, including concession policies, and money handling policies after training.
• Follow Event Sheet for each event that includes all details for all rental events.
• Communicate with the Special Events Director, Event Coordinators, Banquet Set-up Crew and other personnel concerning the set-up and removal of all necessary tables, chairs, podiums, etc. for all rental events.
• Work during the event with event caterers, valet, and vendors as necessary.
• Follow room layouts and event programming.
• Assist the Event Coordinator to oversee and manage staff pre and post-event including Banquet Set-up Crew.
• Assist the Event Coordinator to manage all staff during events including bar, security, cleaning, house crew.
• Wash all in-house linens used during rental events.
• Purchase some concessions items (i.e. bar fruit).
• Ensure that the function runs smoothly and efficiently.
• Post-event evaluation with appropriate staff, as well as post-event closeout documentation.
• Manage a point of sales system and provide reports as needed.
• Change marquee before or after events.
• Complete tasks with attention to detail.
• Assist the Event Coordinator with duties at all venues, including Meyer Ballroom, Paramount Theatre, Copley Theatre, and RiverEdge Park.
• Assist with Emergency Evacuation and First Aid for all event guests.
• In conjunction with and Event Coordinator, meet with potential clients during a site visit to facilitate renting our venues.
• Other duties as assigned.

In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required, and completes other duties as assigned.

REQUIRED EXPERIENCE, SKILLS, and ABILITIES –

• Must be fluent in English and proficient in English reading and writing. Bilingual English & Spanish is a plus.
• Proficient in all Microsoft Suites and Google Docs.
• Must be positive, enthusiastic, and creative with attention to detail.
• Must always remain professional in appearance and communication while representing ACCA.
• Must have excellent organizational, interpersonal, and verbal communication skills.
• Must have or obtain the Illinois Liquor Control Commission BASSET Certification (may be completed upon hiring).
• Must have or obtain the State of Illinois Department of Public Health Food Service Management (may be completed upon hiring).
• Must have or obtain Crowd Control Management certification (may be completed upon hiring).
• Ability to sustain physical activity when pushing carts, setting up the event spaces, and remaining on feet for long periods. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
• Assist the Event Coordinator to be the onsite point of contact throughout the entire rental event.
• Ability to handle and keep track of multiple projects simultaneously.
• Problem-solve and react to change productively and professionally.
• Ability to work outdoors during RiverEdge Park season and in inclement weather.
• Willing to work long shifts and late nights.
• Must be available to work mornings, nights, afternoons, weekdays, and weekends when needed for tours or events. Tours are available from 10am – 7pm Monday-Friday and weekends (including holidays) are based on event schedule availability.
• We are a small team, and therefore we all wear many hats and are happy to roll up our sleeves and lend a hand whenever needed. Can-do attitudes are greatly valued and expected of all team members.

PREFERRED EXPERIENCE, SKILLS and ABILITIES –

• Motivated, self-starter who can take minimal directions and see an event from start to completion.
• Organized so that all details of events are coordinated and managed.
• Ability to work strategically and collaboratively across departments.
• Able to assess a situation and proactively manage problems.
• Able to handle a fast-paced environment.
• Responsive and considerate of all customers’ needs.
• Knowledge of how to use social media to drive sales: Primarily Instagram and Facebook. Experience in using TikTok, Linkedin, Pintrest is a plus.
• Proficient in Illustrator.

TO APPLY – Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.

APPLY FOR THIS JOB ONLINE

Or mail/drop off to: Aurora Civic Center Authority, ATTN: (Jennifer Hahn), 8 East Galena Blvd., Suite 230, Aurora, IL 60506

ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law. ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

ACCA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, ACCA is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating the employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Event Coordinator Internship

The Paramount Theatre/Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking an Event Coordinator Intern. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

The Paramount Theatre/Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

• making the performing arts accessible for every age and socioeconomic background,
• introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
• and contributing to the future stability and growth of Aurora’s downtown.

The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

DEPARTMENT – Special Events

DIRECT REPORTING – Special Events Director

WORKS CLOSELY WITH – Rentals Manager, Event Managers, and Event Coordinators

POSITION STATUS & SCHEDULE – Flexible schedule, but must commit to at least 8 hours a week (nights and weekends required).

COMPENSATION – Unpaid. Candidates must receive college/university credit. Other benefits include complimentary tickets and valuable experience and networking opportunities.

HIRE DATE – Immediate

POSITION SUMMARY –Gain experience in real-world situations with planning and coordinating events.

KEY RESPONSIBILITIES –

• Learn and gain knowledge about event coordination and the entertainment industry.
• Observe various aspects of renting multiple facilities including, but not limited to, responding to inquiries, initial tours, client meetings and consultations.
• Demonstrate a desire to learn all aspects of special events from contracting and advancing events through day-of execution.
• Be present at the venue during several events throughout the internship including events at our outdoor venue.
• Interact with clients for pre-event meetings as well as day of event.
• Exemplify a positive attitude especially during stressful situations.
• Remain focused even during important tasks that require a high level of detail.
• Assist Event Coordinator with advancing details for a variety of events and banquets.
• Shadow various staff not only in Events Department but in other departments in the company.
• Other duties as assigned.

In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required, and completes other duties as assigned.

REQUIRED EXPERIENCE, SKILLS, and ABILITIES –

• Current knowledge of Microsoft Word and Excel
• Must be able to receive college/university credit for internship
• Creative, so when given a mock project, intern can produce a vision of potential outcomes.
• Motivated, self-starter who can take minimal directions and see a mock project in area of their degree from start to completion.
• Hands-on with set-up and tear-down of venues.
• Has a desire to learn about running a rental event from start to finish especially in areas of client interaction and guest experience.
• Able to stand for long periods of time.
• Able to lift up to 50 lbs.

REQUIREMENTS

Students must have written recommendation from the staff or faculty member at their college/university that has oversight of the internship program. Recommendation must be submitted with the application. Applicant will not be allowed to start the internship without one of the following: transcript confirming that the student will receive college credit for internship, proof of class registration, or certified letter from the participating institute.

PREFERRED EXPERIENCE, SKILLS and ABILITIES –

• Motivated, self-starter who can take minimal directions.
• Organized
• Ability to work strategically and collaboratively across departments.
• Able to handle a fast-paced environment.
• Responsive and considerate of all customers’ needs.
• Willing to learn how to use social media to drive sales: Primarily Instagram and Facebook. Experience in using TikTok, Linkedin, Pinterest is a plus.
• Willing to learn Illustrator.

TO APPLY – Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.

APPLY FOR THIS JOB ONLINE

Or mail/drop off to: Aurora Civic Center Authority, ATTN: (Jennifer Hahn), 8 East Galena Blvd., Suite 230, Aurora, IL 60506

ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law. ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

ACCA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, ACCA is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating the employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

IT Support Analyst

Operational Cleaning STAFF – Part time

The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking Operational Cleaning Staff. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat, newly renovated Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions, a self-produced Broadway Series of musicals and the self-produced Bold Series for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms, which play host to multiple wedding receptions and rental events throughout the year.

The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

• making the performing arts accessible for every age and socioeconomic background,
• introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
• and contributing to the future stability and growth of Aurora’s downtown.

The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

DEPARTMENT – Front of House Operations

DIRECT REPORTING – Operational Cleaning Manager

WORKS CLOSELY WITH – All Departments

POSITION STATUS & SCHEDULE – Part-time, hourly; hours vary and may include evenings and weekends and are event dependent

COMPENSATION – Starting at $16 per hour

HIRE DATE – Immediate

POSITION SUMMARY – Clean, maintain, and care for all of ACCA’s facilities.

KEY RESPONSIBILITIES –

• Provide exemplary customer service to all patrons and event attendees
• Performs cleaning functions for area(s) assigned to them each day, which include but not limited to: vacuuming carpets, dust mopping and wet mopping, dusting, damp wiping surfaces, cleaning and disinfection bathroom surfaces; using properly diluted chemicals; using the right cleaning equipment and supplies for each area
• Performs specialty-cleaning functions for area(s) assigned to them each day, which includes but not limited to: projects such as wall and window washing, cleaning areas that have been vacated, vent cleaning, sweeping stairwells, vacuuming elevator tracks, shower and tile scrubbing, and special disinfecting cleaning
• Stock supplies in restrooms as needed
• Ensure cleanliness of bathrooms; stock bathroom supplies as needed
• Remove garbage from all receptacles
• Complete tasks in a timely manner with minimal supervision
• Be able to work safely with a variety of cleaning supplies
• Work with and maintain a variety of different styles of cleaning equipment
• Adhere to all applicable health and safety regulations
• Report safety or security violations immediately to supervisor
• Observe facilities and report maintenance deficiencies and items in need of repair
• Complete pre-show, show and post-show responsibilities

In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.

REQUIRED EXPERIENCE, SKILLS and ABILITIES –

• Ability to lift/carry 25+ pounds
• Manual dexterity and strength to operate power operated machines
• Ability to work weekdays, weekends and holidays, including overnight hours
• Ability to work both inside and outside environmental conditions
• Stamina, good physical condition
• Ability to be on your feet for extended periods of time
• Detail oriented and conscientiousness
• Self-motivated and the ability to identify and complete needed tasks without direct supervision
• Ability to communicate effectively

HOW TO APPLY

Please submit a cover letter and resume using the online job application at  https://paramountaurora.com/opportunities/ or click on the link below.

Apply

Or mail/drop off to: Aurora Civic Center Authority, ATTN: Andre Bell, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law.  ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

ACCA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, ACCA is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHA) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating the employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

OPERATIONAL CLEANING STAFF SUPERVISOR

The Paramount Theatre/Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking an Operational Cleaning Staff Supervisor. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates four performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat, newly renovated Copley Theatre, and the brand new Stolp Island Theatre: a 9,000 square foot development that includes an intimate 98-seat 4,600-square-foot theater. ACCA produces and presents over 500 performances each year, including star-studded touring productions, a self-produced Broadway Series of musicals (which has the largest theater subscription base in the country) and the self-produced Bold Series for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms, which play host to multiple wedding receptions and rental events throughout the year.

The Paramount Theatre/Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

• making the performing arts accessible for every age and socioeconomic background,
• introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world
• and contributing to the future stability and growth of Aurora’s downtown.

The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

DEPARTMENT – Patron Services

DIRECT REPORTING – Operational Cleaning Manager

WORKS CLOSELY WITH – All Departments

POSITION STATUS & SCHEDULE – Full-time, hourly; hours vary and include evenings and weekends and are event dependent

COMPENSATION – $20.00 per hour with excellent benefits package including health, paid time off

HIRE DATE – Immediate

POSITION SUMMARY – Supervise Operational Cleaning Staff who maintain and care for all of ACCA’s facilities.

KEY RESPONSIBILITIES

In conjunction with the Operational Cleaning Manager, meets with staff to discuss schedules and assignments, staff development and training needs

• Trains, coordinates and supervises the Operational Cleaning staff to maintain an orderly, safe, and efficient cleaning operation
• Assigns work to employees, following material and work requirements
• Ensures the proper use and care of equipment and safe use of a variety of cleaning supplies
• Develops and implements procedures and ensures that established standards and procedures are followed, including daily review and inspection of work performed
• Ensures use of properly diluted chemicals; use and maintenance of the right cleaning equipment and supplies for each area
• Ensures adherence to all applicable health and safety regulations
• Reports safety or security violations immediately to manager
• Observes facilities and reports maintenance deficiencies and items in need of repair, ensures timely follow-up occurs to remedy any identified deficiencies
• Assist when needed with scheduling, timesheet approval and staff communication
• Appropriately respond to unique or unusual situations as they arise
• Have the ability to delegate and the willingness to grow in position through training
• Responsible for the day-to-day cleaning and upkeep of multiple locations. This primarily includes the Paramount Theatre, North Island Center, Paramount School of the Arts, RiverEdge Park, Scene Shop, Rehearsal space, Myer Ballrooms, Copley Theatre, and Stolp Island Theatre
• Performs cleaning functions for area(s) assigned to them each day, which include but not limited to vacuuming carpets, dust mopping and wet mopping, dusting, damp wiping surfaces, cleaning and disinfection bathroom surfaces; using properly diluted chemicals; using the right cleaning equipment and supplies for each area
• Performs specialty-cleaning functions for area(s) assigned to them each day, which includes but not limited to projects such as wall and window washing, cleaning areas that have been vacated, vent cleaning, sweeping stairwells, vacuuming elevator tracks, shower and tile scrubbing, and special disinfecting cleaning
• Remove garbage from all receptacles

In addition to the duties listed above, ACCA expects the following of each employee: adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.

REQUIRED EXPERIENCE, SKILLS and ABILITIES

• One to three years of cleaning and supervisory experience
• Desire to provide high quality experiences and facilities to the community
• Exceptional interpersonal and relationship building skills, coupled with strong communication skills and have the ability to represent Aurora Civic Center Authority
• Ability to lift/carry 25+ pounds
• Manual dexterity and strength to operate power operated machines
• Ability to work weekdays, weekends and holidays, including overnight hours
• Ability to work both inside and outside environmental conditions
• Stamina, good physical condition
• Ability to be on your feet for extended periods of time
• Detail oriented and conscientiousness
• Self-motivated and the ability to identify and complete needed tasks without direct supervision
• Proficient with computers
• Excellent written and verbal communication skills
• Provide exemplary customer service to all patrons and event attendees
• Handle stressful situations calmly, rationally, and tactfully
• Ability to work independently and take initiative with little direction
• Able to assess a situation and proactively manage problems

HOW TO APPLY

Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.

APPLY FOR THIS JOB ONLINE

Or mail/drop off to: Aurora Civic Center Authority, ATTN: Andre Bell, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law. ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

ACCA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, ACCA is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating the employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Organic Social Media Manager

The Paramount Theatre/Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a Organic Social Media Manager. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat, newly renovated Copley Theatre. In July of 2024 it will also open Stolp Island Theatre: a 9,000 square foot development that includes an intimate 98-seat 4,600-square-foot theater. ACCA produces and presents over 500 performances each year, including star-studded touring productions, a self-produced Broadway Series of musicals (which has the largest theater subscription base in the country) and the self-produced Bold Series for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms, which play host to multiple wedding receptions and rental events throughout the year.

The Paramount Theatre/Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

• making the performing arts accessible for every age and socioeconomic background,
• introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
• and contributing to the future stability and growth of Aurora’s downtown.

The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

DEPARTMENT – Marketing

POSITION STATUS & SCHEDULE – Full time exempt; some weekends and evenings; flexible hours; potential hybrid work based on work assignments and guidance from immediate supervisor.

COMPENSATION – Annual salary starting at $50,000, with pay commensurate with experience. Excellent benefits package including health, paid time off and 401k. Free tickets to Paramount’s award-winning Broadway and Bold Series performances, as well as other shows.

HIRE DATE – Immediate

POSITION SUMMARY

JOB DESCRIPTION: As the Organic Social Media Manager at ACCA, you will play a pivotal role in crafting and implementing social media strategies to elevate our brand across various platforms. Your creativity and strategic thinking will contribute to the success of our self-produced Broadway Series, BOLD Series, diverse one-off productions, the launch of Stolp Island Theatre, RiverEdge Park’s various concerts and events, Paramount’s Meyer Ballroom, our premier wedding venue, and Paramount School of the Arts. You will collaborate with marketing professionals, engage with our vibrant community, and keep pace with social media trends to amplify the impact of ACCA’s cultural initiatives. This all takes place in an extraordinarily fast-paced environment, where handling multiple projects on tight deadlines is the norm. The Social Media Manager is just one of a team of highly skilled, hardworking, extremely fun professionals who have come together to help advance the many efforts of this organization and in turn, help impact the second largest city in the state.

KEY RESPONSIBILITIES

• Develop and implement social media campaigns aligned with organizational objectives
• Schedule and execute the social media campaigns
• Analyze customer expectations based on past social media activity
• Define key performance indicators (KPIs) for campaigns and measure performance against them
• Drive an engaging content strategy for a diverse platform including text, video and images, which includes capturing all content
• Utilize social media marketing tools, in the moment content collection and stay updated on industry trends
• Monitor and analyze data to optimize campaigns and enhance online presence
• Build a community for our followers on our pages
• Develop and execute social media strategy that fosters relationships with social media influencers and develop creative events to create a sense of community
• Collaborate with internal stakeholders, including senior management and content developers

In addition to the duties listed above, ACCA expects the following of each employee: adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.

REQUIRED EXPERIENCE, SKILLS and ABILITIES

• Proven experience as a Social Media Manager or in a similar role
• Proficient in creating and implementing social media strategies
• Knowledge of best practices for platforms such as Facebook, Instagram, LinkedIn, TikTok, YouTube and Pinterest
• Excellent verbal and written communication skills
• Ability to craft engaging content and stay updated on social media trends
• Ability to thrive in high-speed atmosphere, multi-task, manage multiple start-n-stop projects while still being able to deliver quality, impactful work on time
• Well organized and detail-oriented

PREFERRED QUALIFICATIONS

• Bachelor’s degree in marketing, digital marketing, or related field or equivalent work experience
• 1-3 years of prior experience in social media management or community management
• Experience using social scheduling tools such as Sprout Social
• Previous experience in the entertainment industry or event marketing
• Fun, engaging, creative, passion for learning and sharing, thrives by being a part of a team and wants to be a part of something bigger than them self

Join us in redefining the boundaries of artistic expression and community impact, contributing to Aurora’s downtown’s cultural enrichment and stability. ACCA is not merely an arts organization, but a catalyst for personal and community evolution.

HOW TO APPLY

If you are passionate about leveraging social media to make a meaningful impact in the arts and entertainment industry, send a cover letter, resume and portfolio using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.

APPLY FOR THIS JOB ONLINE

Or mail/drop off to: Aurora Civic Center Authority, ATTN: Jim Jarvis, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law. ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

ACCA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, ACCA is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating the employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9

Security Guard

The Paramount Theatre/Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a Security Guard. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat, newly renovated Copley Theatre. In July of 2024 it will also open Stolp Island Theatre: a 9,000 square foot development that includes an intimate 98-seat 4,600-square-foot theater. ACCA produces and presents over 500 performances each year, including star-studded touring productions, a self-produced Broadway Series of musicals (which has the largest theater subscription base in the country) and the self-produced Bold Series for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms, which play host to multiple wedding receptions and rental events throughout the year.

The Paramount Theatre/Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

• making the performing arts accessible for every age and socioeconomic background,
• introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
• and contributing to the future stability and growth of Aurora’s downtown.

The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

DEPARTMENT – Front of House

DIRECT REPORTING – Front of House Management

POSITION STATUS & SCHEDULE – Flexible part-time, hourly; hours vary and require evenings, weekends, and holidays. Hours are event dependent.

COMPENSATION – Starting at $20 per hour, plus complimentary or discounted tickets to certain events.

HIRE DATE – Immediate

KEY RESPONSIBILITIES –

• Patrol premises and ensure security of patrons and staff for Paramount Theatre, Copley Theatre, Weddings, and other special events
• Investigate disturbances
• Monitor entrance/departure of guests to maintain security of premises
• Circulate among patrons to preserve order and protect property
• Politely warn patrons of rule infractions (no smoking indoors, alcoholic beverages not allowed outside of venues, etc.)
• Conduct outside traffic control and patron crossing
• Assist Front of House Manager or Manager on Duty
• Ensure building is secure at the end of an event

In addition to the duties listed above, ACCA expects the following of each employee: adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.

REQUIRED EXPERIENCE, SKILLS and ABILITIES

• Experience in the security field
• PERC Certification (Optional, but preferred)
• Motivated, committed and guest service driven
• Have the ability to be on feet for several hours
• Able to lift up to 30 lbs.

TO APPLY

Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.

APPLY FOR THIS JOB ONLINE

Or mail/drop off to: Aurora Civic Center Authority, ATTN: KAYLA STILL, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law. ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

ACCA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, ACCA is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating the employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.