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aurora civic center authority Employment

The Aurora Civic Center Authority (ACCA) operates Paramount Theatre, Copley Theatre, RiverEdge Park and Paramount School of the Arts in Aurora, Illinois. As an organization, we are able to provide the best in arts and entertainment due to the work of our dedicated, responsible staff. If you have skills and experience that would be an asset to our team, we’d love to meet you.

How to Apply

Online

Paramount Theatre Job Application
























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    By Mail

    Mail resume, cover letter and any other required materials to: Paramount Theatre, 23 E Galena Blvd, Aurora IL 60506.

    In Person

    Drop off at 23 E Galena Blvd, Aurora IL 60506

    SCHOOL OF THE ARTS JOBS  RIVEREDGE PARK JOBS

    VOLUNTEER USHERING BROADWAY AUDITIONS

    Internships

    NO AVAILABLE INTERNSHIPS AT THIS TIME

    If you have an interest in learning the day-to-day operations of a major arts venue or the many tasks that go into creating one of the Paramount’s critically acclaimed theatrical productions, consider an internship!

    PLEASE NOTE: Students must receive college credit. All internships with Aurora Civic Center Authority are unpaid. Students must have written recommendation from the staff or faculty member at their college/university that has oversight of the internship program. Recommendation must be submitted with the application.  Applicant will not be allowed to start the internship without one of the following: transcript confirming that the student will receive college credit for internship, proof of class registration, or certified letter from the participating institute.


    MISSION STATEMENT

    The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by: making the performing arts accessible for every age and socio-economic background, introducing the magic of live theatre across generations to encourage expansive imaginations and broad views of people and the world, and contributing to the future stability and growth of Aurora’s downtown.

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    Operational Cleaning Staff

    Operational Cleaning STAFF

    The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking Operational Cleaning Staff. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2021-2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

    The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

    • making the performing arts accessible for every age and socioeconomic background,
    • introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
    • and contributing to the future stability and growth of Aurora’s downtown.

    The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

    ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

    DEPARTMENT – Front of House Operations

    DIRECT REPORTING – Operational Cleaning Manager

    WORKS CLOSELY WITH – All Departments

    POSITION STATUS & SCHEDULE – Part-time, hourly; hours vary and may include evenings and weekends and are event dependent

    COMPENSATION – Hourly Position

    HIRE DATE – Immediate

    POSITION SUMMARY – Clean, maintain, and care for all of ACCA’s facilities.

    KEY RESPONSIBILITIES

    • Provide exemplary customer service to all patrons and event attendees
    • Performs cleaning functions for area(s) assigned to them each day, which include but not limited to: vacuuming carpets, dust mopping and wet mopping, dusting, damp wiping surfaces, cleaning and disinfection bathroom surfaces; using properly diluted chemicals; using the right cleaning equipment and supplies for each area
    • Performs specialty-cleaning functions for area(s) assigned to them each day, which includes but not limited to: projects such as wall and window washing, cleaning areas that have been vacated, vent cleaning, sweeping stairwells, vacuuming elevator tracks, shower and tile scrubbing, and special disinfecting cleaning
    • Stock supplies in restrooms as needed
    • Ensure cleanliness of bathrooms; stock bathroom supplies as needed
    • Remove garbage from all receptacles
    • Complete tasks in a timely manner with minimal supervision
    • Be able to work safely with a variety of cleaning supplies
    • Work with and maintain a variety of different styles of cleaning equipment
    • Adhere to all applicable health and safety regulations
    • Report safety or security violations immediately to supervisor
    • Observe facilities and report maintenance deficiencies and items in need of repair
    • Complete pre-show, show and post-show responsibilities

    In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.

    REQUIRED EXPERIENCE, SKILLS and ABILITIES –

    • Ability to lift/carry 25+ pounds
    • Manual dexterity and strength to operate power operated machines
    • Ability to work weekdays, weekends and holidays, including overnight hours
    • Ability to work both inside and outside environmental conditions
    • Stamina, good physical condition
    • Ability to be on your feet for extended periods of time
    • Detail oriented and conscientiousness
    • Self-motivated and the ability to identify and complete needed tasks without direct supervision
    • Ability to communicate effectively

    Due to frequent and necessary interaction with members of the general public, performers, fellow employees and other individuals, successful candidates for employment are required to be fully vaccinated against Covid-19 before they begin work and will be required to provide proof of vaccination. “Fully vaccinated” as defined by the CDC means that at least 14 days have passed following receipt of the final dose of an FDA authorized Covid-19 vaccine.

    HOW TO APPLY

    Please submit a cover letter and resume using the online job application at  https://paramountaurora.com/opportunities/ or click on the link below.

    Apply

    Or mail/drop off to: Aurora Civic Center Authority, ATTN: Elliot Samartano, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

    ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law.  ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

     

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    Facilities Operations Manager

    Facilities Operations Manager

    The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a Facilities Operations Manager. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2021-2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

    The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

    • making the performing arts accessible for every age and socioeconomic background,
    • introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
    • and contributing to the future stability and growth of Aurora’s downtown.

    The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

    ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

    DEPARTMENT – Operations

    DIRECT REPORTING – Director of Operations

    POSITION STATUS & SCHEDULE – Full-time exempt position; generally 8-9 hour days Monday-Friday; some weekends, evenings and holidays

    COMPENSATION – Annual salary with excellent benefits package including health, paid time off, and 401k

    HIRE DATE – Immediate

    POSITION SUMMARY – Assist with managing the Operations team on a day to day basis as well as perform hands-on maintenance and project work on buildings and grounds of Paramount Theatre, North Island Center Building, RiverEdge Park and the Paramount School of the Arts on a daily basis.

    KEY RESPONSIBILITIES

    • Assist with the following safety measures:
      • Monthly checks of emergency lighting, exit lighting & fire extinguishers
      • Ensure all buildings are in compliance to pass fire inspections and that they remain in compliance after inspection
      • Replace batteries & light heads on Exit & EM lighting as needed
      • Follow-up on any deficiencies noted in inspections
      • Maintain facilities and grounds to prevent safety hazards (i.e. loose carpet, raised or loose concrete, shoveling & salting walk areas)
      • Act as secondary contact (on-call 24/7) to respond to building alarms and emergencies
    • Maintain appearance of parking garage, loading dock, plaza, Operation’s shop & office and any other areas that may need attention, and handle general janitorial duties that may arise
    • Maintain HVAC equipment through preventative maintenance by cleaning and greasing pumps & motors, changing air & machine filters and replacing belts, troubleshooting malfunctioning equipment, making repairs or scheduling service appointments; clean and calibrate pneumatic thermostats, program digital thermostats; control temperature and respond to calls when issues arise
    • Maintain & provide basic repair of faucets, toilets, drains, pumps, etc.; perform monthly chemical drain treatment; schedule appointments for necessary plumbing repairs and respond to calls when plumbing issues arise
    • Provide general electrical maintenance by replacing bulbs, ballasts and lamp fixtures, replacing/repairing outlets, switches etc., replacing/installing new circuit breakers as needed, running wire, conduit & other aspects of electrical repair & updating
    • Facilitate traffic control during very limited performances: set-up cones, reserve spots, block off lanes for bus traffic and direct bus traffic during shows
    • Assist in opening & closing of RiverEdge Park for the season
    • Set-up electrical needs for vendors & shows at RiverEdge Park
    • Provide on-site supervision of electrical needs during events/shows at RiverEdge Park (typically weekend hours)
    • Must have strong carpentry skills for work such as framing, drywall hanging, and hanging and adjusting doors
    • Perform other general building maintenance duties including responding to maintenance and janitorial requests by building tenants, receiving and stocking incoming orders, running network wires & cables, controlling vagrancy problems, transporting equipment/supplies & various materials between NIC, PAC & REP, repairing and/or replacing of locks
    • Manage and coordinate inspections
    • Assist with any projects or miscellaneous tasks assigned by Director of Operations

    In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned. As an organization, ACCA is committed to equity, diversity and inclusion. The Facilities Operations Manager will take on an active role to help our organization move forward and be a part of this commitment, as well as to help ACCA consider and implement good practice on equity, diversity and inclusion across all work.

    REQUIRED EXPERIENCE, SKILLS AND ABILITIES

    • Must have strong carpentry skills for minor construction projects or repairs
    • Must be able to read blue prints
    • Must be able to lift 50lbs consistently
    • Must be able to work confidently on tall ladders and lifts up to 40 feet
    • Must have general computer skills
    • 5 years maintenance experience is preferred

    HOW TO APPLY

    Please submit a cover letter, resume, and 3 references using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.

    Apply

    Or mail/drop off to: Aurora Civic Center Authority, ATTN: Dave Natchke, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

    ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law.  ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

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    Audience Services Associate

    Audience Services Associate

    The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a Audience Services. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2021-2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

    The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

    • making the performing arts accessible for every age and socioeconomic background,
    • introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
    • and contributing to the future stability and growth of Aurora’s downtown.

    The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

    ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

    DEPARTMENT – Audience Services

    DIRECT REPORTING – Audience Service Director & Audience Services Management

    WORKS CLOSELY WITH – Audience Services

    POSITION STATUS & SCHEDULE – Flexible Part Time; generally, 15-30 hours per week hours are dependent on events/box office hours. Weekends and evenings are required. Position is year round and with paid training. Ideal for music and performing arts lovers and anyone looking for a way to be a part of one of the fastest growing theatres in the Chicago area.

    COMPENSATION – Hourly position

    HIRE DATE – Late June 2021

    POSITION SUMMARY – The ideal candidate must be friendly and upbeat and love working in a fun, continuously changing and fast-paced environment. The Audience Services Associate is responsible for selling tickets over the phone and in person at the box office. Additionally, the Audience Services Associate provides exemplary customer service to all patrons between Paramount Theatre, RiverEdge Park, and Copley Theatre. Our staff is cross-trained to handle both incoming and outgoing sales calls and various other duties.

    KEY RESPONSIBILITIES

    • Field inbound calls with ticketing or subscription inquiries and be able to respond to customer needs promptly and professionally
    • Ensure the best possible experience for the patron
    • Become familiar with the most up-to-date show information and be able to communicate that to patrons
    • Handle cash and reporting
    • Perform outbound sales calls as assigned
    • Coordinate duties as assigned by the Audience Services Management Staff to ensure all projects are completed in a timely manner

    In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.

    REQUIRED EXPERIENCE, SKILLS and ABILITIES –

    Due to frequent and necessary interaction with members of the general public, performers, fellow employees and other individuals, successful candidates for employment are required to be fully vaccinated against Covid-19 before they begin work and will be required to provide proof of vaccination.  “Fully vaccinated” as defined by the CDC means that at least 14 days have passed following receipt of the final dose of an FDA authorized Covid-19 vaccine.

    • Experience in a box office or busy sales environment
    • Experience with or willingness to quickly and adeptly learn a computerized ticketing system
    • Ability to demonstrate unfailing commitment to customer service and respond promptly to customer needs while upholding the organization’s values
    • Reliable and personable with a collaborative spirit; must be open to taking on new tasks and challenges and able to adapt to changes in a fast-paced work environment
    • Ability to work outdoors during RiverEdge Park season and possibly in inclement weather

    HOW TO APPLY

    Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below .

    Apply

    Or mail/drop off to: Aurora Civic Center Authority, ATTN: (Kevin Berls), 8 East Galena Blvd., Suite 230, Aurora, IL 60506

    ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law.  ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

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    Banquet Set Up Crew

    Banquet Set Up Crew

    The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a Banquet Set Up Crew. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2021-2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

    The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

    • making the performing arts accessible for every age and socioeconomic background,
    • introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
    • and contributing to the future stability and growth of Aurora’s downtown.

    The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

    ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

    The ideal candidate will be…

    • Able to take minimal directions to complete room set-up tear-down and other preparations.
    • Able to handle fast paced environment.
    • Professional while working with clients present.
    • Available nights and weekends including early morning and late night hours
    • Able to stand for long periods of time.
    • Able to lift up to 50 lbs.

    DEPARTMENT – Special Events Department

    DIRECT REPORTING – This position reports to the Special Events Director

    WORKS CLOSELY WITHEvent Coordinators

    POSITION STATUS & SCHEDULE – Part-time, hourly; hours vary and may include evenings and weekends and are event dependent.

    COMPENSATION – Position is part-time, hourly.

    HIRE DATE – Immediate

    KEY RESPONSIBILITIES

    • Must ensure that all banquet and meeting rooms are properly set in a timely manner.
    • Be able to follow layouts as prescribed on the event sheets and floor plans without guidance.
    • Assist with resetting equipment while an event is occurring.
    • Responsible for timely and safe breakdown of meeting rooms after event completion.
    • Organize and clean banquet storage rooms and linen storage shelves.
    • Assist in moving concessions product and bar equipment.
    • Change the marquee.
    • Launder, fold and place linens.
    • Other duties as assigned.

    In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.

    REQUIRED EXPERIENCE, SKILLS and ABILITIES

    • Ability to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
    • Ability to stand for long periods of time without sitting or leaning.
    • Possess the ability to bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels.
    • Must possess good communication skills.
    • Willing to work long shifts.

    Due to frequent and necessary interaction with members of the general public, performers, fellow employees and other individuals, successful candidates for employment are required to be fully vaccinated against Covid-19 before they begin work and will be required to provide proof of vaccination.  “Fully vaccinated” as defined by the CDC means that at least 14 days have passed following receipt of the final dose of an FDA authorized Covid-19 vaccine.

    TO APPLY – Please submit your cover letter, and resume to jenniferh@paramountarts.com with subject line “Banquet Set Up Crew”

    HOW TO APPLY

    Please submit a cover letter and resume using the online job application.

    Apply

    Or mail/drop off to: Aurora Civic Center Authority, ATTN: (Jennifer Hahn), 8 East Galena Blvd., Suite 230, Aurora, IL 60506

    ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law.  ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

     

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    Security Guard

    Security Guard

    The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a Security Guard. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2021-2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

    The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

    • making the performing arts accessible for every age and socioeconomic background,
    • introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
    • and contributing to the future stability and growth of Aurora’s downtown.

    The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

    ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

    DEPARTMENT – Front of House/Special Events

    DIRECT REPORTING – Front of House Management

    POSITION STATUS & SCHEDULE – Flexible part-time, hourly; hours vary and require evenings, weekends, and holidays. Hours are event dependent.

    COMPENSATION – Hourly position

    HIRE DATE – Immediate

    KEY RESPONSIBILITIES

    • Patrol premises and ensure security of outside entry doors
    • Investigate disturbances
    • Monitor entrance/departure of guests to maintain security of premises
    • Circulate among patrons to preserve order and protect property
    • Politely warn patrons of rule infractions (no smoking indoors, alcoholic beverages not allowed outside of venues, etc.)
    • Conduct outside traffic control and patron crossing
    • Assist Front of House Manager or Manager on Duty
    • Ensure building is secure at the end of an event

    In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.

    REQUIRED EXPERIENCE, SKILLS and ABILITIES –

    • Experience in the security field
    • PERC Certification (Optional, but preferred)
    • Be motivated, committed and guest service driven
    • Have the ability to be on feet for several hours
    • Be able to lift up to 30 lbs.

    Due to frequent and necessary interaction with members of the general public, performers, fellow employees and other individuals, successful candidates for employment are required to be fully vaccinated against Covid-19 before they begin work and will be required to provide proof of vaccination.  “Fully vaccinated” as defined by the CDC means that at least 14 days have passed following receipt of the final dose of an FDA authorized Covid-19 vaccine.

    TO APPLY

    Please submit a cover letter and resume using the online job application. (Please include any other materials that are required to apply)

    APPLY

    Or mail/drop off to: Aurora Civic Center Authority, ATTN: Jenna Gagliano, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

    ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law. ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

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    Front of House Associate

    Front of House Associate

    The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a Front of House Associate. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2021-2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

    The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

    • making the performing arts accessible for every age and socioeconomic background,
    • introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
    • contributing to the future stability and growth of Aurora’s downtown.

    The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

    ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

    DEPARTMENT – Front of House

    DIRECT REPORTING – Front of House Manager / Director of Front of House Operations

    POSITION STATUS & SCHEDULE – Flexible Part-time, hourly; hours vary and require evenings, weekends, and holidays.  Hours are event dependent.  Ideal for music and performing arts lovers, and anyone looking for a way to be a part of one of the fastest growing theatres in the Chicago area.

     

    COMPENSATION – Hourly position

    HIRE DATE – Immediate

    KEY RESPONSIBILITIES –

    • Assist patrons in various areas such as greeting & directing patrons, scanning tickets, and monitoring photo activity and potential disturbances inside of the house for the duration of the performance
    • Become proficient with scanner technology and scanner maintenance
    • Assist and work with volunteer ushers
    • Responsible for timely arrival and attendance at a pre-event meeting
    • Provide excellent customer service
    • Handle stressful situations calmly, rationally, and tactfully
    • Maintain general cleanliness of theatre spaces
    • Other duties as assigned

    In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.

    REQUIRED EXPERIENCE, SKILLS and ABILITIES –

    • Ability to demonstrate unfailing commitment to customer service and respond promptly to customer needs while upholding the organization’s values
    • Experience with or willingness to quickly and adeptly learn the setup and maintenance of a ticket scanner and Front of House equipment
    • Reliable and personable with a welcoming spirit; must be able to adapt to changes in a fast-paced work environment
    • Experience in working for a non-for-profit theatre and/or entertainment industries (Optional, but preferred)
    • Must have a flexible schedule: Availability for evenings and weekends during our Broadway Season Shows, including holidays.  Three show minimum
    • The ability to stand without sitting or leaning for 3-5 hours
    • The ability to lift, push and/or carry objects up to 50 lbs.

    Due to frequent and necessary interaction with members of the general public, performers, fellow employees and other individuals, successful candidates for employment are required to be fully vaccinated against Covid-19 before they begin work and will be required to provide proof of vaccination.  “Fully vaccinated” as defined by the CDC means that at least 14 days have passed following receipt of the final dose of an FDA authorized Covid-19 vaccine.

    TO APPLY

    Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below:

    APPLY FOR THIS JOB ONLINE

    Or mail/drop off to: Aurora Civic Center Authority, ATTN: Jenna Gagliano, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

    ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law.  ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

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    Bartender

    Bartender

    The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a Bartender. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2021-2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

    The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

    • making the performing arts accessible for every age and socioeconomic background,
    • introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
    • and contributing to the future stability and growth of Aurora’s downtown.

    The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

    ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

    DEPARTMENT – Front of House

    DIRECT REPORTING – Front of House Manager / Director of Front of House Operations

    POSITION STATUS & SCHEDULE – Part-time, hourly; hours vary and include afternoons, evenings, and weekends. Hours are event dependent

    COMPENSATION – Hourly position

    HIRE DATE – Immediate

    KEY RESPONSIBILITIES –

    • Serve a full menu of drinks at a high volume quick service Beverage Service station
    • Prepare beverages in an accurate, efficient and timely manner to ensure guest satisfaction
    • Interact with guests in a friendly, courteous and helpful way
    • Work a point-of-sale system for both credit and cash beverages & café sales
    • Execute proper cleaning and sanitation requirements
    • Ensure workspace is stocked properly prior to shift or work with bar back on getting it prepared
    • Adhere to ACCA company policies
    • Responsible for pre-determined amount of cash for duration of shifts
    • Must have flexible schedule and ability to submit available hours for 3 months in advance
    • Other duties as assigned

    In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.

    REQUIRED EXPERIENCE, SKILLS and ABILITIES –

    • Have a minimum of 3 years of previous hospitality & beverage service experience
    • Be able to handle high stress service environment
    • Be motivated, committed and guest service driven
    • Be reliable, honor commitments and value other peoples’ time
    • Be available for a variety of days, times, possible late nights and holidays
    • Be able to lift up to 25 lbs.
    • Either be BASSET certified or must obtain a BASSET certification within 30 days of original hire date
    • Have the ability to be on feet for several hours
    • Have basic math and money handling skills
    • Must be at least 21 years of age

    Due to frequent and necessary interaction with members of the general public, performers, fellow employees and other individuals, successful candidates for employment are required to be fully vaccinated against Covid-19 before they begin work and will be required to provide proof of vaccination.  “Fully vaccinated” as defined by the CDC means that at least 14 days have passed following receipt of the final dose of an FDA authorized Covid-19 vaccine.

    HOW TO APPLY

    Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below:

    APPLY FOR THIS JOB ONLINE

    Or mail/drop off to: Aurora Civic Center Authority, ATTN: Jenna Gagliano, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

    ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law.  ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

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    Merchandise Associate

    Merchandise Associate

    The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a Merchandise Associate. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2021-2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

    The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

    • making the performing arts accessible for every age and socioeconomic background,
    • introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
    • and contributing to the future stability and growth of Aurora’s downtown.

    The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

    ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

    DEPARTMENT – Front of House

    DIRECT REPORTING – Merchandise Coordinator / Front of House Manager

    POSITION STATUS & SCHEDULE – Flexible Part-time, hourly; hours vary and require evenings, weekends, and holidays.  Hours are event dependent.

    COMPENSATION – Hourly position

    HIRE DATE – Immediate

    KEY RESPONSIBILITIES –

    • Provide day-of sales assistance to patrons and staff for Broadway, Paramount, or visiting artist merchandise.
    • Handle cash, credit or gift card sales with ease utilizing basic math skills and our point-of-sale system
    • Provide superb customer service to all patrons and visitors to the Paramount Theatre by being welcoming and accommodating to their needs with a positive and upbeat personality
    • Assist Merchandise Coordinator with tasks including inventory maintenance, merchandise set-up and merchandise display dismantling
    • Maintain the appearance of any merchandise area so that displays are neat, organized and appealing to patrons
    • Help maintain an organized storage area for any excess merchandise and/or supplies including merchandise stand storage and closet space
    • Be responsible for timely arrival and attendance for scheduled shifts
    • Handle stressful situations calmly, rationally, and tactfully
    • Provide assistance to other staff members as needed
    • Become familiar with scanner technology and scanner maintenance so that you are able to assist with ticket scanning as needed
    • Communicate and problem-solve with all Paramount Staff as needed to foster the best experience for our patrons, guests and visitors
    • Become familiar with our organization, the Broadway Series, upcoming events, as well as downtown Aurora so you’re able to connect with patrons and answer any questions that may arise
    • Other duties as assigned by the Merchandise Coordinator and/or the Front of House Management Team

    In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.

    REQUIRED EXPERIENCE, SKILLS and ABILITIES –

    • Previous retail experience preferred
    • Previous Point-of-Sale system experience desirable
    • Reliable and personable with a welcoming spirit; must be able to adapt to changes in as fast-paced work environment
    • Team player with a positive demeanor and can-do attitude
    • Ability to demonstrate unfailing commitment to customer service and respond promptly to customer needs while upholding the organization’s values
    • Experience with or willingness to quickly and adeptly learn the setup and maintenance of equipment and displays as they pertain to merchandise
    • Experience with or interest in working for a not-for-profit theatre and/or entertainment industries
    • Must have a respectful demeanor
    • Must have a flexible schedule: Availability for matinee and evening performances during our Broadway Season shows, including some holidays as well as the willingness to work select shows for visiting artists as needed
    • The ability to stand without sitting or leaning for 3-5 hours
    • The ability to lift, push and/or carry objects up to 50 lbs.

     

    Due to frequent and necessary interaction with members of the general public, performers, fellow employees and other individuals, successful candidates for employment are required to be fully vaccinated against Covid-19 before they begin work and will be required to provide proof of vaccination.  “Fully vaccinated” as defined by the CDC means that at least 14 days have passed following receipt of the final dose of an FDA authorized Covid-19 vaccine.

    TO APPLY                                                                                                                                       

    Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below:

    APPLY FOR THIS JOB ONLINE

    Or mail/drop off to: Aurora Civic Center Authority, ATTN: Melinda Ray, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

    ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law.  ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

     

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    Barback

    Barback

    The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a Barback. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2021-2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

     

    The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

    • making the performing arts accessible for every age and socioeconomic background,
    • introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
    • and contributing to the future stability and growth of Aurora’s downtown.

     

    The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

     

    ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

    DEPARTMENT – Front of House

    DIRECT REPORTING – Front of House Manager / Director of Front of House Operations

    POSITION STATUS & SCHEDULE – Flexible Part-time, hourly; hours vary and require afternoons, evenings, weekends, and holidays.  Hours are event dependent.

     

    COMPENSATION – Hourly position

    HIRE DATE – Immediate

    KEY RESPONSIBILITIES –

    • Support staff for multiple indoor, high volume, quick service, beverage service stations
    • Maintain proper temperature and equipment function of all draught beer, soda, and cooling systems
    • Stock all beverage stations with ice and product as needed
    • Assist Café Attendant when needed
    • Ability to advise on and coordinate the delivery of all beverage service needs
    • Successfully manage pre-event beverage station preparation timeline
    • Successfully manager post-event beverage station breakdown
    • Other duties as assigned
    • Demonstrate an in-depth knowledge of and adhere to the Paramount Theatre Guidelines and Regulations

     

     

    In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.

     

    REQUIRED EXPERIENCE, SKILLS and ABILITIES –

    • Positive attitude and the ability to work well alone and in a team environment
    • Be proactive in maintaining high level of beverage service
    • Work in a fast-paced environment
    • Available for evening hours, including weekends and some holidays
    • Able to maneuver 160 lb kegs safely and efficiently
    • Prolonged standing, lifting, stopping, bending and twisting for extended periods of time
    • Previous hospitality & beverage service experience preferred
    • Be on your feet for several hours
    • Must be at least 21 years old

     

    Due to frequent and necessary interaction with members of the general public, performers, fellow employees and other individuals, successful candidates for employment are required to be fully vaccinated against Covid-19 before they begin work and will be required to provide proof of vaccination.  “Fully vaccinated” as defined by the CDC means that at least 14 days have passed following receipt of the final dose of an FDA authorized Covid-19 vaccine.

     

    TO APPLY                                                                                                                                       

    Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below:

    APPLY FOR THIS JOB ONLINE

    Or mail/drop off to: Aurora Civic Center Authority, ATTN: Jenna Gagliano, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

    ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law.  ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

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    Premium Guest Experience Concierge

    Premium Guest Experience (PGE) Concierge

    The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a Premium Guest Experience Concierge. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2021-2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

    The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

    • making the performing arts accessible for every age and socioeconomic background,
    • introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
    • and contributing to the future stability and growth of Aurora’s downtown.

    The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

    ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

    DEPARTMENT – Front of House

    DIRECT REPORTING – Front of House Manager / Director of Front of House Operations

    POSITION STATUS & SCHEDULE – Flexible Part-time, hourly; hours vary and require evenings, weekends, and holidays.  Hours are event dependent.

    COMPENSATION – Hourly position

    HIRE DATE – Immediate

    KEY RESPONSIBILITIES –

    • Serve a menu of drinks, warm hors d’oeuvres, and light snacks prior to performance and during intermission.
    • Responsible for light snack preparation and presentation of serving station
    • Work in tandem with Front of House Staff to set up the PGE lounge, including table and chair set up and skirting and dressing tables. Also responsible for area tear down and clean up.
    • Provide superb customer service to all Premium Guest Experience patrons and donors by being welcoming and accommodating to their needs with a positive and upbeat personality
    • Be responsible for timely arrival and attendance for scheduled shifts
    • Communicate and problem-solve with all Paramount Staff as needed to foster the best experience for our patrons, guests and visitors
    • Become familiar with our organization, the Broadway Series, upcoming events, as well as downtown Aurora so you’re able to connect with patrons and answer any questions that may arise
    • Other duties as assigned

    In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.

    REQUIRED EXPERIENCE, SKILLS and ABILITIES –

    • Must be at least 21 years of age
    • Previous Hospitality Service required
    • Must be detail oriented, highly organized, and have the ability to multitask
    • Must remain calm under pressure
    • Available for matinee and evening performances during 7-10 week runs
    • Able to lift up to 25lbs
    • Must have a BASSETT Certification
    • Must have a basic understanding of food safety and cleanliness guidelines
    • Will need to currently hold or obtain a ServSafe Certification within 30 days of employment
    • Have the ability to be on feet for several hours
    • Reliable and personable with a welcoming spirit
    • Ability to demonstrate unfailing commitment to customer service and respond promptly to customer needs while upholding the organization’s values
    • Must have a flexible schedule

    Due to frequent and necessary interaction with members of the general public, performers, fellow employees and other individuals, successful candidates for employment are required to be fully vaccinated against Covid-19 before they begin work and will be required to provide proof of vaccination.  “Fully vaccinated” as defined by the CDC means that at least 14 days have passed following receipt of the final dose of an FDA authorized Covid-19 vaccine.

    TO APPLY                                                                                                                                       

    Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below:

    APPLY FOR THIS JOB ONLINE

    Or mail/drop off to: Aurora Civic Center Authority, ATTN: Jenna Gagliano, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

    ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law.  ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

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    Marketing Creative Director

    Marketing Creative Director

    The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a Marketing Creative Director. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

    The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

    • making the performing arts accessible for every age and socioeconomic background,
    • introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
    • and contributing to the future stability and growth of Aurora’s downtown.

    The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

    ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

    DEPARTMENT – Marketing

    DIRECT REPORTING – VP of Marketing

    POSITION STATUS & SCHEDULE – Full time non-exempt; some weekends and evenings

    COMPENSATION –   Annual salary with excellent benefits package including health, paid time off, and 401k

    HIRE DATE – Immediate

    POSITION SUMMARY-

    In coordination with the VP of Marketing, the Marketing Creative Director will be the creative lead of the ACCA/Paramount in-house graphic design team; working closely with marketing staff, graphic designers, web developers, photographers, videographers, internal clients, and outside contractors. The Marketing Creative Director must have a passion for communicating visually; outstanding design skills; the ability to guide, evaluate and elevate design execution; have strong management skills with demonstrated experience in creating and managing a team; and be a team player who shares the Company’s artistic vision for a broad and inclusive audience.

    This position is responsible for the strategy behind the visual representation of the brand and material produced by the organization and supports departments ranging from content to marketing to fundraising and more. This role offers an opportunity to play a major role in the creative direction and output of a highly-respected regional theater that is looking for a strong visual contributor and strategist.

    Design pro. Magnificent mediator. Highly skilled multitasker. We want a Marketing Creative Director who brings it all to the party.

    KEY RESPONSIBILITIES:

    • Oversee all creative work (in-house and externally) including the design of all graphics, website content, brochures, flyers, posters, advertisements, billboards, mailers, photo shoots, and digital marketing assets from conception to completion, ensuring a high level of creativity and style consistency in all work produced.
    • Grow, manage, mentor and motivate a team, with the active and continual pursuit of the principles of equity, inclusion and diversity.
    • Oversee and supplement the social media visual presence of the organization, working with the content and marketing teams.
    • Be adept at working across an organization, serving as the subject matter expert on all things visual.
    • Be a consistent brand guardian and mission champion.
    • Manage multiple projects and deadlines simultaneously, and display flexibility through multiple revisions and changing priorities bringing projects in on time and on budget.
    • Position performs other duties of similar nature and level as assigned.

    REQUIRED EXPERIENCE, SKILLS and ABILITIES

    • Significant supervisory experience
    • Strong experience in designing and producing print and digital materials
    • Online portfolio showcasing relevant work
    • Advanced skills in design tools and technologies
    • The ability to balance multiple projects and be accountable for meeting deadlines
    • Experience in managing creative development with proven mentoring, supervisory and team-building skills and a flexible, upbeat attitude in the workplace

    Due to frequent and necessary interaction with members of the general public, performers, fellow employees and other individuals, successful candidates for employment are required to be fully vaccinated against Covid-19 before they begin work and will be required to provide proof of vaccination.  “Fully vaccinated” as defined by the CDC means that at least 14 days have passed following receipt of the final dose of an FDA authorized Covid-19 vaccine.

    TO APPLY-

    Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.

    APPLY FOR THIS JOB ONLINE

    Or mail/drop off to: Aurora Civic Center Authority, ATTN: Patty Stefanski, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

    ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law.  ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

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    Head of Wardrobe Run Crew

    Head of Wardrobe Run Crew

    The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a Head of Wardrobe Run Crew. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2021-2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

    The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

    • making the performing arts accessible for every age and socioeconomic background,
    • introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
    • and contributing to the future stability and growth of Aurora’s downtown.

    The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

    ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

    The ideal candidate possesses experience in a myriad of costume repair techniques, maintenance, and worked on a wardrobe run crew in a past leadership role.

    DEPARTMENT – Production

    DIRECT REPORTING – Lead stagehand, Technical Director, and Production Management

    WORKS CLOSELY WITH – Wardrobe 2, Wardrobe 3, Costume Shop Management, and Lead Stagehand

    POSITION STATUS & SCHEDULE – Extended hours during tech.  Normal schedule has an 8 show week (two on Wednesdays, one Thursday, one Friday, two on Saturday, and two on Sunday).  4 hours min for each call, OT after 8 hours in a day.

    COMPENSATION – Hourly position

    HIRE DATE – Early-mid August

    GENERAL RESPONSIBILITIES – Lead wardrobe crew with the intention of maintaining the integrity of the costume design with their focus remaining on safety of cast and crew.

    Wardrobe Crew Head works closely with Designers, Costume Shop Staff, Wardrobe/Wig Crew and Stage Management to ensure smooth, organized costume changes and accurate tracking of costume pieces.

    KEY RESPONSIBILITIES –

    1. Coordinate the implementation of all quick changes and wardrobe changes.
    2. Organize Wardrobe 2 and Wardrobe 3 crewmembers to aide in their track implementation.
    3. Coordinate and implement a maintenance schedule for all costume pieces.
    4. Aide Costume Shop & Design Associate modifying director’s Character Scene Breakdown (CSB) to include Quick Changes; Costume Shop & Design Associate shares this document with ASM and uploads it to the production’s file sharing site before First Rehearsal.
    5. During the last week of rehearsal going into tech: Wardrobe Crew Head meets with costume shop personnel and uses Google Costume List (from costume shop) along with CSB with Quick Changes and Entrance/Exit Plot (from stage mgmt.) to create and fill in the Wardrobe Run Sheet, shares the Run Sheet with shop personnel, and uploads it to the production’s file sharing site
    6. Attend Designer run
    7. Wardrobe Crew Head completes, distributes and posts Wardrobe Run Sheet as applicable for crew.
    8. Wardrobe Crew Head creates and posts 8 ½ x 11 dressing room signs and executes costume load-in.
    9. Wardrobe Crew Head guides Wardrobe and Wig Crew members in the creation of Swing Cards and/or personalized run sheets and the completion of any remaining load-in tasks.

    In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.

    REQUIRED EXPERIENCE, SKILLS and ABILITIES –

    1. Proficient sewing skills and ability to make quick repairs as needed
    2. Must be able to use a sewing machine
    3. Knowledge of theatrical style, conventions and terminology
    4. Strong communication skills
    5. Background in theatre
    6. Ability to keep a cool head in stressful situations
    7. Strong organizational skills
    8. Ability to work with minimal supervision
    9. Ability to follow cleaning and maintenance instructions from costume shop management.

    PREFERRED EXPERIENCE, SKILLS and ABILITIES

    Intermediate to advanced machine sewing skills; ability to use sergers and industrial machines

    Due to frequent and necessary interaction with members of the general public, performers, fellow employees and other individuals, successful candidates for employment are required to be fully vaccinated against Covid-19 before they begin work and will be required to provide proof of vaccination.  “Fully vaccinated” as defined by the CDC means that at least 14 days have passed following receipt of the final dose of an FDA authorized Covid-19 vaccine.

    HOW TO APPLY

    Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.

    APPLY FOR THIS JOB ONLINE

    Or mail/drop off to: Aurora Civic Center Authority, ATTN: Jason Pikscher, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

    ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law.  ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

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    Front of House Assistant Director

    Front of House Assistant Director

    The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a Front of House Assistant Director. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2021-2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

    The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

    • making the performing arts accessible for every age and socioeconomic background,
    • introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
    • and contributing to the future stability and growth of Aurora’s downtown.

    The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

    ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

    DEPARTMENT – FRONT OF HOUSE

    DIRECT REPORTING – Director of Front of House

    WORKS CLOSELY WITH – Front of House Associates, Cleaning Operations, Audience Services, Events Staff, Production Staff, and others

    POSITION STATUS & SCHEDULE – Full time non-exempt; some weekends, evenings and holidays.

    COMPENSATION –Annual salary with excellent benefits package including health, paid time off, and 401k.

    HIRE DATE – Immediate

    POSITION SUMMARY – The Front of House Assistant Director will take a lead role, alongside the Director, to manage the day to day business operations of all ACCA performance spaces. This position will collaborate with colleagues across departments to implement and maintain superior patron care and safety standards.

    KEY RESPONSIBILITIES

    • Manage and develop a strong team of FOH associates, security, gatekeepers, grounds crew and bar staff with a commitment to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.
    • Take lead role in concession products and sales for the organization. Continuously assess and improve sales by identifying opportunities and weaknesses, and solicit new sources of revenue.
    • Handle stressful situations calmly, rationally, and tactfully.
    • Become proficient in emergency, first aid medical attention and evacuation protocols relative to large events and social gatherings.
    • Oversee staff and assist patrons in various areas such as greeting & directing patrons, scanning tickets, and monitoring photo activity and potential disturbances inside of the house for the duration of the performance.
    • Become proficient with front of house technology and maintenance, such as POS systems, scanners, assisted hearing devices, etc.
    • Ability to consistently adhere to the highest standards of customer service, integrity, professionalism, ethics and confidentiality.
    • Ability to work independently, taking initiative, with little direction.

    In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.

    REQUIRED EXPERIENCE, SKILLS and ABILITIES –

    • Strong experience in area of performing arts or live events
    • Ability to apply conflict resolution and problem-solving skills in a team-oriented environment
    • Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment
    • Strong management skills with a proven ability to train, supervise, evaluate, and motivate staff
    • Ability to work in fast-paced environment, handle multiple tasks at once and demonstrate flexibility in light of shifting demands & priorities
    • Must be available to work evenings, weekends and holidays, as necessary and on a semi-regular basis

    Due to frequent and necessary interaction with members of the general public, performers, fellow employees and other individuals, successful candidates for employment are required to be fully vaccinated against Covid-19 before they begin work and will be required to provide proof of vaccination.  “Fully vaccinated” as defined by the CDC means that at least 14 days have passed following receipt of the final dose of an FDA authorized Covid-19 vaccine.

    TO APPLY –

    Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.

    APPLY FOR THIS JOB ONLINE

    Or mail/drop off to: Aurora Civic Center Authority, ATTN: (Dawn King), 8 East Galena Blvd., Suite 230, Aurora, IL 60506

    ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law.  ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

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    Covid-19 Safety Officer

    Covid-19 Safety Officer

    The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking COVID-19 Safety Officers. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2021-2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms, which play host to multiple wedding receptions and rental events throughout the year.

    The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

    • making the performing arts accessible for every age and socioeconomic background,
    • introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
    • and contributing to the future stability and growth of Aurora’s downtown.

    The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

    ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

    DEPARTMENT – Human Resources

    DIRECT REPORTING – Human Resources & Risk Management Manager & taking direction from Production Management

    WORKS CLOSELY WITH – Production and HR/Risk Management Departments

    POSITION STATUS & SCHEDULE – Part-time, hourly; hours vary and include evenings and weekends; rehearsal and performance schedule will be available during interview process

    COMPENSATION – $16 per hour

    HIRE DATE – Immediate

    POSITION SUMMARY – The COVID-19 Safety Officers (CSOs) will ensure that COVID-19 safety requirements as defined by Aurora Center Authority (ACCA) and Actors’ Equity Association (AEA) are implemented throughout the rehearsal and performance periods. CSOs will receive training and work with Production Management and the HR/Risk Manager to enhance and implement COVID-19 safety protocols that align with requirements from ACCA and AEA. The CSOs will serve as primary point persons to address COVID-19 safety questions and concerns with relevant production personnel including cast, crew, musicians and production team members.

    KEY RESPONSIBILITIES

    • Complete COVID-19 compliance safety training.
    • Communicate, oversee, monitor and enforce procedures for COVID-19 safety practices, symptom monitoring, protocols following a positive test, cleaning and sanitization, ventilation, press events, case reporting, and contact tracing throughout rehearsal and performance periods.
    • Conduct COVID-19 safety orientations and training with relevant production personnel.
    • Serve as primary contact to receive and respond to COVID-19 safety and compliance concerns.
    • Exercise autonomy and authority to address COVID-19 safety and compliance concerns within the bounds of established protocols.
    • If unable to resolve a compliance concern or if there are continuing or serious compliance concerns, work closely with Production Management and HR/Risk Manager to address and rectify such issues.
    • Conduct COVID-19 safety assessments and evaluate practices, procedures and facilities to assess risk.
    • Establish a plan to communicate regularly with Production Management and HR/Risk Manager about COVID-19 safety and make recommendations for adjustments to COVID safety protocols as needed.
    • Provide reports to Production Management and HR/Risk Manager regarding concerns, violations, and compliance issues.

    In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.

    REQUIRED EXPERIENCE, SKILLS and ABILITIES

    • Must have or receive ACCA-approved COVID-19 compliance safety training
    • Adaptability to varying work environments and new responsibilities
    • Strong, proactive work ethic
    • Ability to maintain confidentiality with sensitive information
    • Ability to work well in a team environment with many different personalities
    • Robust oral and written communication skills
    • Comfortable speaking to and instructing groups of colleagues
    • Proven organizational skills including logistics, time management and scheduling
    • Must be a “people person” who can manage with confidence, enforce policies and procedures, and operate with authority when needed
    • Creative problem solver

    Due to frequent and necessary interaction with members of the general public, performers, fellow employees and other individuals, successful candidates for employment are required to be fully vaccinated against Covid-19 before they begin work and will be required to provide proof of vaccination.  “Fully vaccinated” as defined by the CDC means that at least 14 days have passed following receipt of the final dose of an FDA authorized Covid-19 vaccine.

    HOW TO APPLY

    Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.

    APPLY FOR THIS JOB ONLINE

    Or mail/drop off to: Aurora Civic Center Authority, ATTN: Margie Isaacson, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

    ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law.  ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

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    VP of Marketing & Communications

    VP of Marketing & Communications

    The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a VP of Marketing & Communications. ACCA operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly-renovated Copley Theatre beginning in the 2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

    The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

    • making the performing arts accessible for every age and socioeconomic background,
    • introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
    • and contributing to the future stability and growth of Aurora’s downtown.

    The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

    DEPARTMENT – Marketing & Communications

    DIRECT REPORTING – President/CEO

    POSITIONS SUPERVISED – Marketing & Communications Team

    WORKS CLOSELY WITH – VP Sales/Programming, Chief Development Officer, VP of Finance, VP of Production, Director of Audience Services, Special Events Director, Education Director.

    POSITION STATUS & SCHEDULE – Full time exempt, approximately 40+ hours per week. Will include some evening and weekend hours.

    COMPENSATION – Minimum salary starting at $105k; excellent benefits package including health, paid time off, and 401k.

    HIRE DATE – Immediate

    POSITION SUMMARY

    Looking for an energetic and thoughtful leader to head up a team of talented creatives to brilliantly mastermind all marketing and communication needs for our growing performing arts organization. Responsible for overseeing the planning, development and execution of the organization’s marketing and advertising initiatives. Reporting directly to the chief executive officer, the VP of Marketing & Communications’ primary responsibility is to generate revenue by increasing sales through successful marketing for each revenue stream, using marketing communications, research, advertising and public relations. The VP of Marketing & Communications and their team are responsible for meeting all of the marketing & communications needs for the entire organization.

    KEY RESPONSIBILITIES 

    • Work collaboratively with internal departments to effectively market and build awareness of individual programs – their activities and services, including but not limited to Paramount Theatre, Copley Theatre, Paramount School of the Arts, RiverEdge Park; Stolp Island Theatre, Special Events/Meyer Ballroom and philanthropy efforts.
    • Develop innovative strategies and ensure consistent branding across divisions to retain current patrons, expand new audiences and reach underserved communities.
    • Build and lead a dynamic, high performing marketing and communications team. Mentor and motivate team members to do their best work.
    • Be an active member of the ACCA Executive Leadership Team.
    • Develop annual budgets, monitor budgets on an on-going basis and ensure all projects stay within approved budgets.
    • Supervise hiring, training, workloads, schedules and deadlines for marketing department team; conduct annual reviews.
    • Oversee the operation of websites, email marketing programs, and social media marketing platforms.
    • Act as the point person for partnerships like vendor relationships, freelance employees, press contacts, and more.

    In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.

    REQUIRED EXPERIENCE, SKILLS and ABILITIES

    • Solid commitment to the mission and vision of ACCA including the pursuit of the following principles: equity, inclusion and diversity.
    • Significant experience developing and implementing comprehensive and successful marketing and sales campaigns, brand management, and advertising, preferably for a complex arts and cultural institution, with a track record of attracting a diverse audience base.
    • Strategic, innovative and creative personality. Ability to teach and mentor.
    • Demonstrated ability to build, lead and inspire a team. Decisive, dependable, leader with a high level of integrity, ability to problem solve and to build relationships.
    • Project management experience with a proven ability to prioritize multiple tasks, transition seamlessly among multiple projects and meet deadlines.
    • A passion for working in and managing a fast-paced, collaborative environment and desire to lead by example.

    HOW TO APPLY

    Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.

    APPLY FOR THIS JOB ONLINE

    Or mail/drop off to: Aurora Civic Center Authority, ATTN: (Patty Stefanski) 8 East Galena Blvd., Suite 230, Aurora, IL 60506

    ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law.  ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

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    Cafe Attendant

    Café Attendant

    The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a Café Attendant. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2021-2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

    The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

    • making the performing arts accessible for every age and socioeconomic background,
    • introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
    • and contributing to the future stability and growth of Aurora’s downtown.

     

    The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

    ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

    DEPARTMENT – Front of House

    DIRECT REPORTING – Front of House Manager / Director of Front of House Operations

    POSITION STATUS & SCHEDULE – Part-time, hourly; hours vary and include afternoons, evenings, and weekends. Hours are event dependent

    COMPENSATION – Hourly position

    HIRE DATE – Immediate

    KEY RESPONSIBILITIES –

    • Prep, cook and serve both food and coffee items in a timely manner in a high volume quick service kitchen environment
    • Maintain café cleanliness at all times
    • Execute proper cleaning and sanitation requirements
    • Interact with guests in a friendly, courteous and helpful way
    • Read and follow printed instructions
    • Have a flexible schedule and submit availability a minimum of 3 months in advance
    • Work closely with Front of House management, beverage staff and café personnel
    • Adhere to the Paramount Theatre & North Island Center Guidelines and Regulations
    • Accurately report wasted inventory items to the Front of House Manager
    • Other duties as assigned

    In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.

    REQUIRED EXPERIENCE, SKILLS and ABILITIES –

    • Minimum age of 18 years old
    • Will need to currently hold or must get ServSafe Certification within 30 days of employment
    • Able to lift up to 25 lbs.
    • Be available for a variety of days, times, possible late nights and holidays
    • Previous hospitality & food prep experience
    • Able to handle high stress service environment
    • Motivated, committed and guest service driven
    • Be reliable, honor commitments and value other peoples’ time
    • Be on your feet for several hours
    • Have basic math skills

    Due to frequent and necessary interaction with members of the general public, performers, fellow employees and other individuals, successful candidates for employment are required to be fully vaccinated against Covid-19 before they begin work and will be required to provide proof of vaccination.  “Fully vaccinated” as defined by the CDC means that at least 14 days have passed following receipt of the final dose of an FDA authorized Covid-19 vaccine.

    HOW TO APPLY

    Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below:

    APPLY FOR THIS JOB ONLINE

    Or mail/drop off to: Aurora Civic Center Authority, ATTN: Jenna Gagliano, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

    ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law.  ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

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    Production Assistant

    PRODUCTION ASSISTANT 

    The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking Production Assistants (PAs). ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2021-2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

    The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

    • making the performing arts accessible for every age and socioeconomic background,
    • introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
    • and contributing to the future stability and growth of Aurora’s downtown.

    The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

    ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

    DEPARTMENT – Stage Management (Production)

    DIRECT REPORTING – This position reports to the Stage Manager and, when applicable, the Assistant Stage Manager

    WORKS CLOSELY WITH – Stage Manager, Assistant Stage Manager, Production Mgmt, Directing Team, Cast

    POSITION STATUS & SCHEDULE –Hourly, seasonal (show-specific), non-exempt; 8-9 hour days (daytimes and evenings), six days a week with extended hours during tech. While a small number of conflicts are feasible, it is unlikely that this position will be compatible with other full-time employment.

    COMPENSATION – $11.00/hour; perks include EMC credit, complimentary tickets, experience working with and learning from union stage managers, and networking opportunities in the Chicago theatre community

    DURATION – Flexible start and end dates.  Applicants are encouraged to express interest in multiple productions for which they are available, but applicants need not be available for all productions to express interest in one or more of the shows.

    Broadway Series Bold Series
    Kinky Boots:  position has been filled Sweat:  January 31, 2022- March 15, 2022
    Cinderella:  October 4, 2021 – November 18, 2021 Hand to God:  April 18, 2022- May 31, 2022
    Groundhog Day:  December 20, 2021 – February 3, 2022 Fun Home:  June 27, 2022- August 9, 2022
    Rock of Ages:  March 7, 2022 – April 21, 2022 BULL: a love story:  August 29, 2022- October 11, 2022

    HIRE DATE – ongoing; see dates listed above

    POSITION SUMMARY – PAs will work throughout the pre-production and rehearsal processes alongside an Equity Stage Manager and, when applicable, an Equity Assistant Stage Manager. Ideal candidates possess keen attention to detail, strong interpersonal and communication skills, and a desire to refine and expand upon entry-level stage management skills.

    KEY RESPONSIBILITIES – Responsibilities include but are not limited to partnering with Equity Stage Managers on tasks such as taping out the rehearsal hall, preparing and copying paperwork, rehearsal hall set-up and clean-up, taking line notes, being on-book, managing “creature comforts” such as coffee/tea setup, and executing the set, strike and tracking of properties during the rehearsal process.

    In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.

    REQUIRED EXPERIENCE, SKILLS and ABILITIES

    • Knowledge of Microsoft Word and Excel
    • Some Stage Management experience (exposure to professional stage management is preferred, but related experience in community theatre and/or educational theatre is also valued)
    • Strong written and verbal communication as well as organizational and time management skills
    • Keen ability to work independently and collaboratively in a fast paced, rapidly changing environment

    Due to frequent and necessary interaction with members of the general public, performers, fellow employees and other individuals, successful candidates for employment are required to be fully vaccinated against Covid-19 before they begin work and will be required to provide proof of vaccination. “Fully vaccinated” as defined by the CDC means that at least 14 days have passed following receipt of the final dose of an FDA authorized Covid-19 vaccine.

    TO APPLY – Please email a cover letter, resume, and TWO references to Yesenia Esparza (Associate Production Manager) at YeseniaE@paramountarts.com with subject line: Production Assistant. Email submissions are preferred, but if you are unable to email materials, submissions can be mailed to Paramount Theatre, Yesenia Esparza, 8 E. Galena Blvd., Ste. 230, Aurora, IL 60506.

    HOW TO APPLY

    Please submit a cover letter, resume, and TWO references using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.

    APPLY FOR THIS JOB ONLINE 

    Or mail/drop off to: Aurora Civic Center Authority, ATTN: Yesenia Esparza, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

    ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law.  ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

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