Job Opportunities

Operational Cleaning Staff

Operational Cleaning STAFF

The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking Operational Cleaning Staff. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2021-2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

making the performing arts accessible for every age and socioeconomic background,
introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
and contributing to the future stability and growth of Aurora’s downtown.

The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

DEPARTMENT – Front of House Operations

DIRECT REPORTING – Operational Cleaning Manager

WORKS CLOSELY WITH – All Departments

POSITION STATUS & SCHEDULE – Part-time, hourly; hours vary and may include evenings and weekends and are event dependent

COMPENSATION – Hourly Position

HIRE DATE – Immediate

POSITION SUMMARY – Clean, maintain, and care for all of ACCA’s facilities.

KEY RESPONSIBILITIES –

Provide exemplary customer service to all patrons and event attendees
Performs cleaning functions for area(s) assigned to them each day, which include but not limited to: vacuuming carpets, dust mopping and wet mopping, dusting, damp wiping surfaces, cleaning and disinfection bathroom surfaces; using properly diluted chemicals; using the right cleaning equipment and supplies for each area
Performs specialty-cleaning functions for area(s) assigned to them each day, which includes but not limited to: projects such as wall and window washing, cleaning areas that have been vacated, vent cleaning, sweeping stairwells, vacuuming elevator tracks, shower and tile scrubbing, and special disinfecting cleaning
Stock supplies in restrooms as needed
Ensure cleanliness of bathrooms; stock bathroom supplies as needed
Remove garbage from all receptacles
Complete tasks in a timely manner with minimal supervision
Be able to work safely with a variety of cleaning supplies
Work with and maintain a variety of different styles of cleaning equipment
Adhere to all applicable health and safety regulations
Report safety or security violations immediately to supervisor
Observe facilities and report maintenance deficiencies and items in need of repair
Complete pre-show, show and post-show responsibilities

REQUIRED EXPERIENCE, SKILLS and ABILITIES –

Ability to lift/carry 25+ pounds
Manual dexterity and strength to operate power operated machines
Ability to work weekdays, weekends and holidays, including overnight hours
Ability to work both inside and outside environmental conditions
Stamina, good physical condition
Ability to be on your feet for extended periods of time
Detail oriented and conscientiousness
Self-motivated and the ability to identify and complete needed tasks without direct supervision
Ability to communicate effectively

Due to frequent and necessary interaction with members of the general public, performers, fellow employees and other individuals, successful candidates for employment are required to be fully vaccinated against Covid-19 before they begin work and will be required to provide proof of vaccination. “Fully vaccinated” as defined by the CDC means that at least 14 days have passed following receipt of the final dose of an FDA authorized Covid-19 vaccine.

HOW TO APPLY

Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.

Apply

Or mail/drop off to: Aurora Civic Center Authority, ATTN: Elliot Samartano, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law. ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

Facilities Operations Manager

The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a Facilities Operations Manager. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2021-2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

making the performing arts accessible for every age and socioeconomic background,
introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
and contributing to the future stability and growth of Aurora’s downtown.

ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

DEPARTMENT – Operations

DIRECT REPORTING – Director of Operations

POSITION STATUS & SCHEDULE – Full-time exempt position; generally 8-9 hour days Monday-Friday; some weekends, evenings and holidays

COMPENSATION – Annual salary with excellent benefits package including health, paid time off, and 401k

HIRE DATE – Immediate

POSITION SUMMARY – Assist with managing the Operations team on a day to day basis as well as perform hands-on maintenance and project work on buildings and grounds of Paramount Theatre, North Island Center Building, RiverEdge Park and the Paramount School of the Arts on a daily basis.

KEY RESPONSIBILITIES –

Assist with the following safety measures:
- Monthly checks of emergency lighting, exit lighting & fire extinguishers
- Ensure all buildings are in compliance to pass fire inspections and that they remain in compliance after inspection
- Replace batteries & light heads on Exit & EM lighting as needed
- Follow-up on any deficiencies noted in inspections
- Maintain facilities and grounds to prevent safety hazards (i.e. loose carpet, raised or loose concrete, shoveling & salting walk areas)
- Act as secondary contact (on-call 24/7) to respond to building alarms and emergencies
Maintain appearance of parking garage, loading dock, plaza, Operation’s shop & office and any other areas that may need attention, and handle general janitorial duties that may arise
Maintain HVAC equipment through preventative maintenance by cleaning and greasing pumps & motors, changing air & machine filters and replacing belts, troubleshooting malfunctioning equipment, making repairs or scheduling service appointments; clean and calibrate pneumatic thermostats, program digital thermostats; control temperature and respond to calls when issues arise
Maintain & provide basic repair of faucets, toilets, drains, pumps, etc.; perform monthly chemical drain treatment; schedule appointments for necessary plumbing repairs and respond to calls when plumbing issues arise
Provide general electrical maintenance by replacing bulbs, ballasts and lamp fixtures, replacing/repairing outlets, switches etc., replacing/installing new circuit breakers as needed, running wire, conduit & other aspects of electrical repair & updating
Facilitate traffic control during very limited performances: set-up cones, reserve spots, block off lanes for bus traffic and direct bus traffic during shows
Assist in opening & closing of RiverEdge Park for the season
Set-up electrical needs for vendors & shows at RiverEdge Park
Provide on-site supervision of electrical needs during events/shows at RiverEdge Park (typically weekend hours)
Must have strong carpentry skills for work such as framing, drywall hanging, and hanging and adjusting doors
Perform other general building maintenance duties including responding to maintenance and janitorial requests by building tenants, receiving and stocking incoming orders, running network wires & cables, controlling vagrancy problems, transporting equipment/supplies & various materials between NIC, PAC & REP, repairing and/or replacing of locks
Manage and coordinate inspections
Assist with any projects or miscellaneous tasks assigned by Director of Operations

In addition to the duties listed above, ACCA expects the following of each employee: adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned. As an organization, ACCA is committed to equity, diversity and inclusion. The Facilities Operations Manager will take on an active role to help our organization move forward and be a part of this commitment, as well as to help ACCA consider and implement good practice on equity, diversity and inclusion across all work.

REQUIRED EXPERIENCE, SKILLS AND ABILITIES

Must have strong carpentry skills for minor construction projects or repairs
Must be able to read blue prints
Must be able to lift 50lbs consistently
Must be able to work confidently on tall ladders and lifts up to 40 feet
Must have general computer skills
5 years maintenance experience is preferred

HOW TO APPLY

Please submit a cover letter, resume, and 3 references using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.

Apply

Or mail/drop off to: Aurora Civic Center Authority, ATTN: Dave Natchke, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

Audience Services Associate

The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a Audience Services. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2021-2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

making the performing arts accessible for every age and socioeconomic background,
introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
and contributing to the future stability and growth of Aurora’s downtown.

ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

DEPARTMENT – Audience Services

DIRECT REPORTING – Audience Service Director & Audience Services Management

WORKS CLOSELY WITH – Audience Services

POSITION STATUS & SCHEDULE – Flexible Part Time; generally, 15-30 hours per week hours are dependent on events/box office hours. Weekends and evenings are required. Position is year round and with paid training. Ideal for music and performing arts lovers and anyone looking for a way to be a part of one of the fastest growing theatres in the Chicago area.

COMPENSATION – Hourly position

HIRE DATE – Late June 2021

POSITION SUMMARY – The ideal candidate must be friendly and upbeat and love working in a fun, continuously changing and fast-paced environment. The Audience Services Associate is responsible for selling tickets over the phone and in person at the box office. Additionally, the Audience Services Associate provides exemplary customer service to all patrons between Paramount Theatre, RiverEdge Park, and Copley Theatre. Our staff is cross-trained to handle both incoming and outgoing sales calls and various other duties.

KEY RESPONSIBILITIES –

Field inbound calls with ticketing or subscription inquiries and be able to respond to customer needs promptly and professionally
Ensure the best possible experience for the patron
Become familiar with the most up-to-date show information and be able to communicate that to patrons
Handle cash and reporting
Perform outbound sales calls as assigned
Coordinate duties as assigned by the Audience Services Management Staff to ensure all projects are completed in a timely manner

REQUIRED EXPERIENCE, SKILLS and ABILITIES –

Experience in a box office or busy sales environment
Experience with or willingness to quickly and adeptly learn a computerized ticketing system
Ability to demonstrate unfailing commitment to customer service and respond promptly to customer needs while upholding the organization’s values
Reliable and personable with a collaborative spirit; must be open to taking on new tasks and challenges and able to adapt to changes in a fast-paced work environment
Ability to work outdoors during RiverEdge Park season and possibly in inclement weather

HOW TO APPLY

Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below .

Apply

Or mail/drop off to: Aurora Civic Center Authority, ATTN: (Kevin Berls), 8 East Galena Blvd., Suite 230, Aurora, IL 60506

Banquet Set Up Crew

The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a Banquet Set Up Crew. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2021-2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

making the performing arts accessible for every age and socioeconomic background,
introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
and contributing to the future stability and growth of Aurora’s downtown.

ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

The ideal candidate will be…

Able to take minimal directions to complete room set-up tear-down and other preparations.
Able to handle fast paced environment.
Professional while working with clients present.
Available nights and weekends including early morning and late night hours
Able to stand for long periods of time.
Able to lift up to 50 lbs.

DEPARTMENT – Special Events Department

DIRECT REPORTING – This position reports to the Special Events Director

WORKS CLOSELY WITH – Event Coordinators

POSITION STATUS & SCHEDULE – Part-time, hourly; hours vary and may include evenings and weekends and are event dependent.

COMPENSATION – Position is part-time, hourly.

HIRE DATE – Immediate

KEY RESPONSIBILITIES

Must ensure that all banquet and meeting rooms are properly set in a timely manner.
Be able to follow layouts as prescribed on the event sheets and floor plans without guidance.
Assist with resetting equipment while an event is occurring.
Responsible for timely and safe breakdown of meeting rooms after event completion.
Organize and clean banquet storage rooms and linen storage shelves.
Assist in moving concessions product and bar equipment.
Change the marquee.
Launder, fold and place linens.
Other duties as assigned.

REQUIRED EXPERIENCE, SKILLS and ABILITIES

Ability to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
Ability to stand for long periods of time without sitting or leaning.
Possess the ability to bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels.
Must possess good communication skills.
Willing to work long shifts.

TO APPLY – Please submit your cover letter, and resume to jenniferh@paramountarts.com with subject line “Banquet Set Up Crew”

HOW TO APPLY

Please submit a cover letter and resume using the online job application.

Apply

Or mail/drop off to: Aurora Civic Center Authority, ATTN: (Jennifer Hahn), 8 East Galena Blvd., Suite 230, Aurora, IL 60506

Security Guard

The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a Security Guard. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2021-2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

making the performing arts accessible for every age and socioeconomic background,
introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
and contributing to the future stability and growth of Aurora’s downtown.

ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

DEPARTMENT – Front of House/Special Events

DIRECT REPORTING – Front of House Management

POSITION STATUS & SCHEDULE – Flexible part-time, hourly; hours vary and require evenings, weekends, and holidays. Hours are event dependent.

COMPENSATION – Hourly position

HIRE DATE – Immediate

KEY RESPONSIBILITIES –

Patrol premises and ensure security of outside entry doors
Investigate disturbances
Monitor entrance/departure of guests to maintain security of premises
Circulate among patrons to preserve order and protect property
Politely warn patrons of rule infractions (no smoking indoors, alcoholic beverages not allowed outside of venues, etc.)
Conduct outside traffic control and patron crossing
Assist Front of House Manager or Manager on Duty
Ensure building is secure at the end of an event

REQUIRED EXPERIENCE, SKILLS and ABILITIES –

Experience in the security field
PERC Certification (Optional, but preferred)
Be motivated, committed and guest service driven
Have the ability to be on feet for several hours
Be able to lift up to 30 lbs.

TO APPLY

Please submit a cover letter and resume using the online job application. (Please include any other materials that are required to apply)

APPLY

Or mail/drop off to: Aurora Civic Center Authority, ATTN: Jenna Gagliano, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

Front of House Associate

The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a Front of House Associate. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2021-2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

making the performing arts accessible for every age and socioeconomic background,
introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
contributing to the future stability and growth of Aurora’s downtown.

ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

DEPARTMENT – Front of House

DIRECT REPORTING – Front of House Manager / Director of Front of House Operations

POSITION STATUS & SCHEDULE – Flexible Part-time, hourly; hours vary and require evenings, weekends, and holidays. Hours are event dependent. Ideal for music and performing arts lovers, and anyone looking for a way to be a part of one of the fastest growing theatres in the Chicago area.

COMPENSATION – Hourly position

HIRE DATE – Immediate

KEY RESPONSIBILITIES –

Assist patrons in various areas such as greeting & directing patrons, scanning tickets, and monitoring photo activity and potential disturbances inside of the house for the duration of the performance
Become proficient with scanner technology and scanner maintenance
Assist and work with volunteer ushers
Responsible for timely arrival and attendance at a pre-event meeting
Provide excellent customer service
Handle stressful situations calmly, rationally, and tactfully
Maintain general cleanliness of theatre spaces
Other duties as assigned

REQUIRED EXPERIENCE, SKILLS and ABILITIES –

Ability to demonstrate unfailing commitment to customer service and respond promptly to customer needs while upholding the organization’s values
Experience with or willingness to quickly and adeptly learn the setup and maintenance of a ticket scanner and Front of House equipment
Reliable and personable with a welcoming spirit; must be able to adapt to changes in a fast-paced work environment
Experience in working for a non-for-profit theatre and/or entertainment industries (Optional, but preferred)
Must have a flexible schedule: Availability for evenings and weekends during our Broadway Season Shows, including holidays. Three show minimum
The ability to stand without sitting or leaning for 3-5 hours
The ability to lift, push and/or carry objects up to 50 lbs.

TO APPLY

Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below:

APPLY FOR THIS JOB ONLINE

Or mail/drop off to: Aurora Civic Center Authority, ATTN: Jenna Gagliano, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

Bartender

The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a Bartender. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2021-2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

making the performing arts accessible for every age and socioeconomic background,
introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
and contributing to the future stability and growth of Aurora’s downtown.

ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

DEPARTMENT – Front of House

DIRECT REPORTING – Front of House Manager / Director of Front of House Operations

POSITION STATUS & SCHEDULE – Part-time, hourly; hours vary and include afternoons, evenings, and weekends. Hours are event dependent

COMPENSATION – Hourly position

HIRE DATE – Immediate

KEY RESPONSIBILITIES –

Serve a full menu of drinks at a high volume quick service Beverage Service station
Prepare beverages in an accurate, efficient and timely manner to ensure guest satisfaction
Interact with guests in a friendly, courteous and helpful way
Work a point-of-sale system for both credit and cash beverages & café sales
Execute proper cleaning and sanitation requirements
Ensure workspace is stocked properly prior to shift or work with bar back on getting it prepared
Adhere to ACCA company policies
Responsible for pre-determined amount of cash for duration of shifts
Must have flexible schedule and ability to submit available hours for 3 months in advance
Other duties as assigned

REQUIRED EXPERIENCE, SKILLS and ABILITIES –

Have a minimum of 3 years of previous hospitality & beverage service experience
Be able to handle high stress service environment
Be motivated, committed and guest service driven
Be reliable, honor commitments and value other peoples’ time
Be available for a variety of days, times, possible late nights and holidays
Be able to lift up to 25 lbs.
Either be BASSET certified or must obtain a BASSET certification within 30 days of original hire date
Have the ability to be on feet for several hours
Have basic math and money handling skills
Must be at least 21 years of age

HOW TO APPLY

Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below:

APPLY FOR THIS JOB ONLINE

Or mail/drop off to: Aurora Civic Center Authority, ATTN: Jenna Gagliano, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

Merchandise Associate

The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a Merchandise Associate. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2021-2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

making the performing arts accessible for every age and socioeconomic background,
introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
and contributing to the future stability and growth of Aurora’s downtown.

ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

DEPARTMENT – Front of House

DIRECT REPORTING – Merchandise Coordinator / Front of House Manager

POSITION STATUS & SCHEDULE – Flexible Part-time, hourly; hours vary and require evenings, weekends, and holidays. Hours are event dependent.

COMPENSATION – Hourly position

HIRE DATE – Immediate

KEY RESPONSIBILITIES –

Provide day-of sales assistance to patrons and staff for Broadway, Paramount, or visiting artist merchandise.
Handle cash, credit or gift card sales with ease utilizing basic math skills and our point-of-sale system
Provide superb customer service to all patrons and visitors to the Paramount Theatre by being welcoming and accommodating to their needs with a positive and upbeat personality
Assist Merchandise Coordinator with tasks including inventory maintenance, merchandise set-up and merchandise display dismantling
Maintain the appearance of any merchandise area so that displays are neat, organized and appealing to patrons
Help maintain an organized storage area for any excess merchandise and/or supplies including merchandise stand storage and closet space
Be responsible for timely arrival and attendance for scheduled shifts
Handle stressful situations calmly, rationally, and tactfully
Provide assistance to other staff members as needed
Become familiar with scanner technology and scanner maintenance so that you are able to assist with ticket scanning as needed
Communicate and problem-solve with all Paramount Staff as needed to foster the best experience for our patrons, guests and visitors
Become familiar with our organization, the Broadway Series, upcoming events, as well as downtown Aurora so you’re able to connect with patrons and answer any questions that may arise
Other duties as assigned by the Merchandise Coordinator and/or the Front of House Management Team

REQUIRED EXPERIENCE, SKILLS and ABILITIES –

Previous retail experience preferred
Previous Point-of-Sale system experience desirable
Reliable and personable with a welcoming spirit; must be able to adapt to changes in as fast-paced work environment
Team player with a positive demeanor and can-do attitude
Ability to demonstrate unfailing commitment to customer service and respond promptly to customer needs while upholding the organization’s values
Experience with or willingness to quickly and adeptly learn the setup and maintenance of equipment and displays as they pertain to merchandise
Experience with or interest in working for a not-for-profit theatre and/or entertainment industries
Must have a respectful demeanor
Must have a flexible schedule: Availability for matinee and evening performances during our Broadway Season shows, including some holidays as well as the willingness to work select shows for visiting artists as needed
The ability to stand without sitting or leaning for 3-5 hours
The ability to lift, push and/or carry objects up to 50 lbs.

TO APPLY

Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below:

APPLY FOR THIS JOB ONLINE

Or mail/drop off to: Aurora Civic Center Authority, ATTN: Melinda Ray, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

Barback

The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a Barback. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2021-2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

making the performing arts accessible for every age and socioeconomic background,
introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
and contributing to the future stability and growth of Aurora’s downtown.

ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

DEPARTMENT – Front of House

DIRECT REPORTING – Front of House Manager / Director of Front of House Operations

POSITION STATUS & SCHEDULE – Flexible Part-time, hourly; hours vary and require afternoons, evenings, weekends, and holidays. Hours are event dependent.

COMPENSATION – Hourly position

HIRE DATE – Immediate

KEY RESPONSIBILITIES –

Support staff for multiple indoor, high volume, quick service, beverage service stations
Maintain proper temperature and equipment function of all draught beer, soda, and cooling systems
Stock all beverage stations with ice and product as needed
Assist Café Attendant when needed
Ability to advise on and coordinate the delivery of all beverage service needs
Successfully manage pre-event beverage station preparation timeline
Successfully manager post-event beverage station breakdown
Other duties as assigned
Demonstrate an in-depth knowledge of and adhere to the Paramount Theatre Guidelines and Regulations

REQUIRED EXPERIENCE, SKILLS and ABILITIES –

Positive attitude and the ability to work well alone and in a team environment
Be proactive in maintaining high level of beverage service
Work in a fast-paced environment
Available for evening hours, including weekends and some holidays
Able to maneuver 160 lb kegs safely and efficiently

Prolonged standing, lifting, stopping, bending and twisting for extended periods of time

Previous hospitality & beverage service experience preferred
Be on your feet for several hours
Must be at least 21 years old

TO APPLY

Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below:

APPLY FOR THIS JOB ONLINE

Or mail/drop off to: Aurora Civic Center Authority, ATTN: Jenna Gagliano, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

Premium Guest Experience Concierge

Premium Guest Experience (PGE) Concierge

The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a Premium Guest Experience Concierge. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2021-2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

making the performing arts accessible for every age and socioeconomic background,
introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
and contributing to the future stability and growth of Aurora’s downtown.

ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

DEPARTMENT – Front of House

DIRECT REPORTING – Front of House Manager / Director of Front of House Operations

POSITION STATUS & SCHEDULE – Flexible Part-time, hourly; hours vary and require evenings, weekends, and holidays. Hours are event dependent.

COMPENSATION – Hourly position

HIRE DATE – Immediate

KEY RESPONSIBILITIES –

Serve a menu of drinks, warm hors d’oeuvres, and light snacks prior to performance and during intermission.
Responsible for light snack preparation and presentation of serving station
Work in tandem with Front of House Staff to set up the PGE lounge, including table and chair set up and skirting and dressing tables. Also responsible for area tear down and clean up.
Provide superb customer service to all Premium Guest Experience patrons and donors by being welcoming and accommodating to their needs with a positive and upbeat personality
Be responsible for timely arrival and attendance for scheduled shifts
Communicate and problem-solve with all Paramount Staff as needed to foster the best experience for our patrons, guests and visitors
Become familiar with our organization, the Broadway Series, upcoming events, as well as downtown Aurora so you’re able to connect with patrons and answer any questions that may arise
Other duties as assigned

REQUIRED EXPERIENCE, SKILLS and ABILITIES –

Must be at least 21 years of age
Previous Hospitality Service required
Must be detail oriented, highly organized, and have the ability to multitask
Must remain calm under pressure
Available for matinee and evening performances during 7-10 week runs
Able to lift up to 25lbs
Must have a BASSETT Certification
Must have a basic understanding of food safety and cleanliness guidelines
Will need to currently hold or obtain a ServSafe Certification within 30 days of employment
Have the ability to be on feet for several hours
Reliable and personable with a welcoming spirit
Ability to demonstrate unfailing commitment to customer service and respond promptly to customer needs while upholding the organization’s values
Must have a flexible schedule

TO APPLY

Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below:

APPLY FOR THIS JOB ONLINE

Or mail/drop off to: Aurora Civic Center Authority, ATTN: Jenna Gagliano, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

Marketing Creative Director

The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a Marketing Creative Director. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

making the performing arts accessible for every age and socioeconomic background,
introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
and contributing to the future stability and growth of Aurora’s downtown.

ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

DEPARTMENT – Marketing

DIRECT REPORTING – VP of Marketing

POSITION STATUS & SCHEDULE – Full time non-exempt; some weekends and evenings

COMPENSATION – Annual salary with excellent benefits package including health, paid time off, and 401k

HIRE DATE – Immediate

POSITION SUMMARY-

In coordination with the VP of Marketing, the Marketing Creative Director will be the creative lead of the ACCA/Paramount in-house graphic design team; working closely with marketing staff, graphic designers, web developers, photographers, videographers, internal clients, and outside contractors. The Marketing Creative Director must have a passion for communicating visually; outstanding design skills; the ability to guide, evaluate and elevate design execution; have strong management skills with demonstrated experience in creating and managing a team; and be a team player who shares the Company’s artistic vision for a broad and inclusive audience.

This position is responsible for the strategy behind the visual representation of the brand and material produced by the organization and supports departments ranging from content to marketing to fundraising and more. This role offers an opportunity to play a major role in the creative direction and output of a highly-respected regional theater that is looking for a strong visual contributor and strategist.

Design pro. Magnificent mediator. Highly skilled multitasker. We want a Marketing Creative Director who brings it all to the party.

KEY RESPONSIBILITIES:

Oversee all creative work (in-house and externally) including the design of all graphics, website content, brochures, flyers, posters, advertisements, billboards, mailers, photo shoots, and digital marketing assets from conception to completion, ensuring a high level of creativity and style consistency in all work produced.
Grow, manage, mentor and motivate a team, with the active and continual pursuit of the principles of equity, inclusion and diversity.
Oversee and supplement the social media visual presence of the organization, working with the content and marketing teams.
Be adept at working across an organization, serving as the subject matter expert on all things visual.
Be a consistent brand guardian and mission champion.
Manage multiple projects and deadlines simultaneously, and display flexibility through multiple revisions and changing priorities bringing projects in on time and on budget.
Position performs other duties of similar nature and level as assigned.

REQUIRED EXPERIENCE, SKILLS and ABILITIES

Significant supervisory experience
Strong experience in designing and producing print and digital materials
Online portfolio showcasing relevant work
Advanced skills in design tools and technologies
The ability to balance multiple projects and be accountable for meeting deadlines
Experience in managing creative development with proven mentoring, supervisory and team-building skills and a flexible, upbeat attitude in the workplace

TO APPLY-

Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.

APPLY FOR THIS JOB ONLINE

Or mail/drop off to: Aurora Civic Center Authority, ATTN: Patty Stefanski, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

Head of Wardrobe Run Crew

The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a Head of Wardrobe Run Crew. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2021-2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

making the performing arts accessible for every age and socioeconomic background,
introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
and contributing to the future stability and growth of Aurora’s downtown.

ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

The ideal candidate possesses experience in a myriad of costume repair techniques, maintenance, and worked on a wardrobe run crew in a past leadership role.

DEPARTMENT – Production

DIRECT REPORTING – Lead stagehand, Technical Director, and Production Management

WORKS CLOSELY WITH – Wardrobe 2, Wardrobe 3, Costume Shop Management, and Lead Stagehand

POSITION STATUS & SCHEDULE – Extended hours during tech. Normal schedule has an 8 show week (two on Wednesdays, one Thursday, one Friday, two on Saturday, and two on Sunday). 4 hours min for each call, OT after 8 hours in a day.

COMPENSATION – Hourly position

HIRE DATE – Early-mid August

GENERAL RESPONSIBILITIES – Lead wardrobe crew with the intention of maintaining the integrity of the costume design with their focus remaining on safety of cast and crew.

Wardrobe Crew Head works closely with Designers, Costume Shop Staff, Wardrobe/Wig Crew and Stage Management to ensure smooth, organized costume changes and accurate tracking of costume pieces.

KEY RESPONSIBILITIES –

Coordinate the implementation of all quick changes and wardrobe changes.
Organize Wardrobe 2 and Wardrobe 3 crewmembers to aide in their track implementation.
Coordinate and implement a maintenance schedule for all costume pieces.
Aide Costume Shop & Design Associate modifying director’s Character Scene Breakdown (CSB) to include Quick Changes; Costume Shop & Design Associate shares this document with ASM and uploads it to the production’s file sharing site before First Rehearsal.
During the last week of rehearsal going into tech: Wardrobe Crew Head meets with costume shop personnel and uses Google Costume List (from costume shop) along with CSB with Quick Changes and Entrance/Exit Plot (from stage mgmt.) to create and fill in the Wardrobe Run Sheet, shares the Run Sheet with shop personnel, and uploads it to the production’s file sharing site
Attend Designer run
Wardrobe Crew Head completes, distributes and posts Wardrobe Run Sheet as applicable for crew.
Wardrobe Crew Head creates and posts 8 ½ x 11 dressing room signs and executes costume load-in.
Wardrobe Crew Head guides Wardrobe and Wig Crew members in the creation of Swing Cards and/or personalized run sheets and the completion of any remaining load-in tasks.

REQUIRED EXPERIENCE, SKILLS and ABILITIES –

Proficient sewing skills and ability to make quick repairs as needed
Must be able to use a sewing machine
Knowledge of theatrical style, conventions and terminology
Strong communication skills
Background in theatre
Ability to keep a cool head in stressful situations
Strong organizational skills
Ability to work with minimal supervision
Ability to follow cleaning and maintenance instructions from costume shop management.

PREFERRED EXPERIENCE, SKILLS and ABILITIES

Intermediate to advanced machine sewing skills; ability to use sergers and industrial machines

HOW TO APPLY

Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.

APPLY FOR THIS JOB ONLINE

Or mail/drop off to: Aurora Civic Center Authority, ATTN: Jason Pikscher, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

Front of House Assistant Director

The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a Front of House Assistant Director. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2021-2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

making the performing arts accessible for every age and socioeconomic background,
introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
and contributing to the future stability and growth of Aurora’s downtown.

ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

DEPARTMENT – FRONT OF HOUSE

DIRECT REPORTING – Director of Front of House

WORKS CLOSELY WITH – Front of House Associates, Cleaning Operations, Audience Services, Events Staff, Production Staff, and others

POSITION STATUS & SCHEDULE – Full time non-exempt; some weekends, evenings and holidays.

COMPENSATION –Annual salary with excellent benefits package including health, paid time off, and 401k.

HIRE DATE – Immediate

POSITION SUMMARY – The Front of House Assistant Director will take a lead role, alongside the Director, to manage the day to day business operations of all ACCA performance spaces. This position will collaborate with colleagues across departments to implement and maintain superior patron care and safety standards.

KEY RESPONSIBILITIES

Manage and develop a strong team of FOH associates, security, gatekeepers, grounds crew and bar staff with a commitment to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.
Take lead role in concession products and sales for the organization. Continuously assess and improve sales by identifying opportunities and weaknesses, and solicit new sources of revenue.
Handle stressful situations calmly, rationally, and tactfully.
Become proficient in emergency, first aid medical attention and evacuation protocols relative to large events and social gatherings.
Oversee staff and assist patrons in various areas such as greeting & directing patrons, scanning tickets, and monitoring photo activity and potential disturbances inside of the house for the duration of the performance.
Become proficient with front of house technology and maintenance, such as POS systems, scanners, assisted hearing devices, etc.
Ability to consistently adhere to the highest standards of customer service, integrity, professionalism, ethics and confidentiality.
Ability to work independently, taking initiative, with little direction.

REQUIRED EXPERIENCE, SKILLS and ABILITIES –

Strong experience in area of performing arts or live events
Ability to apply conflict resolution and problem-solving skills in a team-oriented environment
Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment
Strong management skills with a proven ability to train, supervise, evaluate, and motivate staff
Ability to work in fast-paced environment, handle multiple tasks at once and demonstrate flexibility in light of shifting demands & priorities
Must be available to work evenings, weekends and holidays, as necessary and on a semi-regular basis

TO APPLY –

Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.

APPLY FOR THIS JOB ONLINE

Or mail/drop off to: Aurora Civic Center Authority, ATTN: (Dawn King), 8 East Galena Blvd., Suite 230, Aurora, IL 60506

Covid-19 Safety Officer

The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking COVID-19 Safety Officers. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2021-2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms, which play host to multiple wedding receptions and rental events throughout the year.

The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

making the performing arts accessible for every age and socioeconomic background,
introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
and contributing to the future stability and growth of Aurora’s downtown.

ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

DEPARTMENT – Human Resources

DIRECT REPORTING – Human Resources & Risk Management Manager & taking direction from Production Management

WORKS CLOSELY WITH – Production and HR/Risk Management Departments

POSITION STATUS & SCHEDULE – Part-time, hourly; hours vary and include evenings and weekends; rehearsal and performance schedule will be available during interview process

COMPENSATION – $16 per hour

HIRE DATE – Immediate

POSITION SUMMARY – The COVID-19 Safety Officers (CSOs) will ensure that COVID-19 safety requirements as defined by Aurora Center Authority (ACCA) and Actors’ Equity Association (AEA) are implemented throughout the rehearsal and performance periods. CSOs will receive training and work with Production Management and the HR/Risk Manager to enhance and implement COVID-19 safety protocols that align with requirements from ACCA and AEA. The CSOs will serve as primary point persons to address COVID-19 safety questions and concerns with relevant production personnel including cast, crew, musicians and production team members.

KEY RESPONSIBILITIES

Complete COVID-19 compliance safety training.
Communicate, oversee, monitor and enforce procedures for COVID-19 safety practices, symptom monitoring, protocols following a positive test, cleaning and sanitization, ventilation, press events, case reporting, and contact tracing throughout rehearsal and performance periods.
Conduct COVID-19 safety orientations and training with relevant production personnel.
Serve as primary contact to receive and respond to COVID-19 safety and compliance concerns.
Exercise autonomy and authority to address COVID-19 safety and compliance concerns within the bounds of established protocols.
If unable to resolve a compliance concern or if there are continuing or serious compliance concerns, work closely with Production Management and HR/Risk Manager to address and rectify such issues.
Conduct COVID-19 safety assessments and evaluate practices, procedures and facilities to assess risk.
Establish a plan to communicate regularly with Production Management and HR/Risk Manager about COVID-19 safety and make recommendations for adjustments to COVID safety protocols as needed.
Provide reports to Production Management and HR/Risk Manager regarding concerns, violations, and compliance issues.

REQUIRED EXPERIENCE, SKILLS and ABILITIES

Must have or receive ACCA-approved COVID-19 compliance safety training
Adaptability to varying work environments and new responsibilities
Strong, proactive work ethic
Ability to maintain confidentiality with sensitive information
Ability to work well in a team environment with many different personalities
Robust oral and written communication skills
Comfortable speaking to and instructing groups of colleagues
Proven organizational skills including logistics, time management and scheduling
Must be a “people person” who can manage with confidence, enforce policies and procedures, and operate with authority when needed
Creative problem solver

HOW TO APPLY

Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.

APPLY FOR THIS JOB ONLINE

Or mail/drop off to: Aurora Civic Center Authority, ATTN: Margie Isaacson, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

VP of Marketing & Communications

The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a VP of Marketing & Communications. ACCA operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly-renovated Copley Theatre beginning in the 2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

making the performing arts accessible for every age and socioeconomic background,
introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
and contributing to the future stability and growth of Aurora’s downtown.

DEPARTMENT – Marketing & Communications

DIRECT REPORTING – President/CEO

POSITIONS SUPERVISED – Marketing & Communications Team

WORKS CLOSELY WITH – VP Sales/Programming, Chief Development Officer, VP of Finance, VP of Production, Director of Audience Services, Special Events Director, Education Director.

POSITION STATUS & SCHEDULE – Full time exempt, approximately 40+ hours per week. Will include some evening and weekend hours.

COMPENSATION – Minimum salary starting at $105k; excellent benefits package including health, paid time off, and 401k.

HIRE DATE – Immediate

POSITION SUMMARY

Looking for an energetic and thoughtful leader to head up a team of talented creatives to brilliantly mastermind all marketing and communication needs for our growing performing arts organization. Responsible for overseeing the planning, development and execution of the organization’s marketing and advertising initiatives. Reporting directly to the chief executive officer, the VP of Marketing & Communications’ primary responsibility is to generate revenue by increasing sales through successful marketing for each revenue stream, using marketing communications, research, advertising and public relations. The VP of Marketing & Communications and their team are responsible for meeting all of the marketing & communications needs for the entire organization.

KEY RESPONSIBILITIES

Work collaboratively with internal departments to effectively market and build awareness of individual programs – their activities and services, including but not limited to Paramount Theatre, Copley Theatre, Paramount School of the Arts, RiverEdge Park; Stolp Island Theatre, Special Events/Meyer Ballroom and philanthropy efforts.
Develop innovative strategies and ensure consistent branding across divisions to retain current patrons, expand new audiences and reach underserved communities.
Build and lead a dynamic, high performing marketing and communications team. Mentor and motivate team members to do their best work.
Be an active member of the ACCA Executive Leadership Team.
Develop annual budgets, monitor budgets on an on-going basis and ensure all projects stay within approved budgets.
Supervise hiring, training, workloads, schedules and deadlines for marketing department team; conduct annual reviews.
Oversee the operation of websites, email marketing programs, and social media marketing platforms.
Act as the point person for partnerships like vendor relationships, freelance employees, press contacts, and more.

REQUIRED EXPERIENCE, SKILLS and ABILITIES

Solid commitment to the mission and vision of ACCA including the pursuit of the following principles: equity, inclusion and diversity.
Significant experience developing and implementing comprehensive and successful marketing and sales campaigns, brand management, and advertising, preferably for a complex arts and cultural institution, with a track record of attracting a diverse audience base.
Strategic, innovative and creative personality. Ability to teach and mentor.
Demonstrated ability to build, lead and inspire a team. Decisive, dependable, leader with a high level of integrity, ability to problem solve and to build relationships.
Project management experience with a proven ability to prioritize multiple tasks, transition seamlessly among multiple projects and meet deadlines.
A passion for working in and managing a fast-paced, collaborative environment and desire to lead by example.

HOW TO APPLY

Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.

APPLY FOR THIS JOB ONLINE

Or mail/drop off to: Aurora Civic Center Authority, ATTN: (Patty Stefanski) 8 East Galena Blvd., Suite 230, Aurora, IL 60506

Cafe Attendant

Café Attendant

The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking a Café Attendant. ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2021-2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

making the performing arts accessible for every age and socioeconomic background,
introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
and contributing to the future stability and growth of Aurora’s downtown.

ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

DEPARTMENT – Front of House

DIRECT REPORTING – Front of House Manager / Director of Front of House Operations

POSITION STATUS & SCHEDULE – Part-time, hourly; hours vary and include afternoons, evenings, and weekends. Hours are event dependent

COMPENSATION – Hourly position

HIRE DATE – Immediate

KEY RESPONSIBILITIES –

Prep, cook and serve both food and coffee items in a timely manner in a high volume quick service kitchen environment
Maintain café cleanliness at all times
Execute proper cleaning and sanitation requirements
Interact with guests in a friendly, courteous and helpful way
Read and follow printed instructions
Have a flexible schedule and submit availability a minimum of 3 months in advance
Work closely with Front of House management, beverage staff and café personnel
Adhere to the Paramount Theatre & North Island Center Guidelines and Regulations
Accurately report wasted inventory items to the Front of House Manager
Other duties as assigned

REQUIRED EXPERIENCE, SKILLS and ABILITIES –

Minimum age of 18 years old
Will need to currently hold or must get ServSafe Certification within 30 days of employment
Able to lift up to 25 lbs.
Be available for a variety of days, times, possible late nights and holidays
Previous hospitality & food prep experience
Able to handle high stress service environment
Motivated, committed and guest service driven
Be reliable, honor commitments and value other peoples’ time
Be on your feet for several hours
Have basic math skills

HOW TO APPLY

Please submit a cover letter and resume using the online job application at https://paramountaurora.com/opportunities/ or click on the link below:

APPLY FOR THIS JOB ONLINE

Or mail/drop off to: Aurora Civic Center Authority, ATTN: Jenna Gagliano, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

Production Assistant

PRODUCTION ASSISTANT

The Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago), is seeking Production Assistants (PAs). ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat Copley Theatre. ACCA produces and presents over 300 performances each year, including star-studded touring productions and a self-produced Broadway Series of musicals for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora, and the company looks forward to producing a new, Bold Series of plays and musicals in the newly renovated Copley Theatre beginning in the 2021-2022 season. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms which play host to multiple wedding receptions and rental events throughout the year.

The Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

making the performing arts accessible for every age and socioeconomic background,
introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
and contributing to the future stability and growth of Aurora’s downtown.

ACCA truly believes and lives by its mission statement and its commitment to equity, social justice and inclusion.

DEPARTMENT – Stage Management (Production)

DIRECT REPORTING – This position reports to the Stage Manager and, when applicable, the Assistant Stage Manager

WORKS CLOSELY WITH – Stage Manager, Assistant Stage Manager, Production Mgmt, Directing Team, Cast

POSITION STATUS & SCHEDULE –Hourly, seasonal (show-specific), non-exempt; 8-9 hour days (daytimes and evenings), six days a week with extended hours during tech. While a small number of conflicts are feasible, it is unlikely that this position will be compatible with other full-time employment.

COMPENSATION – $11.00/hour; perks include EMC credit, complimentary tickets, experience working with and learning from union stage managers, and networking opportunities in the Chicago theatre community

DURATION – Flexible start and end dates. Applicants are encouraged to express interest in multiple productions for which they are available, but applicants need not be available for all productions to express interest in one or more of the shows.

Broadway Series	Bold Series
Kinky Boots: position has been filled	Sweat: January 31, 2022- March 15, 2022
Cinderella: October 4, 2021 – November 18, 2021	Hand to God: April 18, 2022- May 31, 2022
Groundhog Day: December 20, 2021 – February 3, 2022	Fun Home: June 27, 2022- August 9, 2022
Rock of Ages: March 7, 2022 – April 21, 2022	BULL: a love story: August 29, 2022- October 11, 2022

HIRE DATE – ongoing; see dates listed above

POSITION SUMMARY – PAs will work throughout the pre-production and rehearsal processes alongside an Equity Stage Manager and, when applicable, an Equity Assistant Stage Manager. Ideal candidates possess keen attention to detail, strong interpersonal and communication skills, and a desire to refine and expand upon entry-level stage management skills.

KEY RESPONSIBILITIES – Responsibilities include but are not limited to partnering with Equity Stage Managers on tasks such as taping out the rehearsal hall, preparing and copying paperwork, rehearsal hall set-up and clean-up, taking line notes, being on-book, managing “creature comforts” such as coffee/tea setup, and executing the set, strike and tracking of properties during the rehearsal process.

REQUIRED EXPERIENCE, SKILLS and ABILITIES

Knowledge of Microsoft Word and Excel
Some Stage Management experience (exposure to professional stage management is preferred, but related experience in community theatre and/or educational theatre is also valued)
Strong written and verbal communication as well as organizational and time management skills
Keen ability to work independently and collaboratively in a fast paced, rapidly changing environment

TO APPLY – Please email a cover letter, resume, and TWO references to Yesenia Esparza (Associate Production Manager) at YeseniaE@paramountarts.com with subject line: Production Assistant. Email submissions are preferred, but if you are unable to email materials, submissions can be mailed to Paramount Theatre, Yesenia Esparza, 8 E. Galena Blvd., Ste. 230, Aurora, IL 60506.

HOW TO APPLY

Please submit a cover letter, resume, and TWO references using the online job application at https://paramountaurora.com/opportunities/ or click on the link below.

APPLY FOR THIS JOB ONLINE

Or mail/drop off to: Aurora Civic Center Authority, ATTN: Yesenia Esparza, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

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Audience Services Associate

Banquet Set Up Crew

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Front of House Associate

Bartender

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Marketing Creative Director

Head of Wardrobe Run Crew

Front of House Assistant Director

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Production Assistant

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MISSION STATEMENT

Operational Cleaning Staff

Operational Cleaning STAFF

Facilities Operations Manager

Facilities Operations Manager

Audience Services Associate

Audience Services Associate

Banquet Set Up Crew

Banquet Set Up Crew

Security Guard

Security Guard

Front of House Associate

Front of House Associate

Bartender

Bartender

Merchandise Associate

Merchandise Associate

Barback

Barback

Premium Guest Experience Concierge

Premium Guest Experience (PGE) Concierge

Marketing Creative Director

Marketing Creative Director

Head of Wardrobe Run Crew

Head of Wardrobe Run Crew

Front of House Assistant Director

Front of House Assistant Director

Covid-19 Safety Officer

Covid-19 Safety Officer

VP of Marketing & Communications

VP of Marketing & Communications

Cafe Attendant

Café Attendant

Production Assistant

PRODUCTION ASSISTANT