Tom Petty famously sang, “The waiting is the hardest part.”
He probably wasn’t singing about social distancing during a pandemic. But the phrase does capture what many of us are feeling these days.
To make your waiting a little easier and give you something to look forward to, we’ve been busy rescheduling our upcoming shows – making hard choices so that we can get back to delighting you at the earliest possible moment. As a valued Paramount patron, here’s what you need to know about new show dates, credits, etc.
Tom Petty also sang that he’d “never known nothing quite like this,” which seems pretty apt these days as well. Well, with apologies to Tom, we recommend that “you take it on faith, you take it to the heart” – Paramount will be back, and better than ever.
Please stay safe, healthy and hopeful,
Your Paramount Family

 

MOST RECENT CHANGES


  • KINKY BOOTS  – POSTPONED TO NEXT SUMMER, 2021
    • Unfortunately, we must postpone our production of Kinky Boots until next summer, June 30–August 15, 2021. If you purchased a ticket to Kinky Boots, your ticket will be moved to the same performance slot during the summer 2021 run. Click here to find your new performance date, or log in to your account and click “My Upcoming Events” in the menu. Your seat will remain the same, but a new ticket will be issued to you. If you cannot make the new performance date, the usual ticket exchange policy applies allowing you to exchange to another Kinky Boots performance of equal or lesser value. You can exchange or purchase additional Kinky Boots tickets starting August 3, 2020. If you cannot attend any performance, please contact the box office at 630.896.6666 by June 7, 2020 to receive a credit to your account.
    • If you had Premium Guest Experience tickets to Kinky Boots, those will also automatically transfer to the corresponding performance.
  • 2020/2021 BROADWAY SEASON – CONTINUING AS PLANNED
    • The 2020/2021 Broadway Season – Rock of Ages, Cinderella, Groundhog Day and Ragtime – will remain scheduled as planned. We have extended the renewal and pre-order deadline to June 7, 2020. If you’d like to join us for the 2020/2021 season and have not yet renewed or pre-ordered, please click here to learn more.
  • BOLD SERIES – POSTPONED TO NEXT YEAR, 2021/2022 SEASON
    • We are sad to announce that the inaugural season of the Bold Series has been postponed until the 2021/2022 season. Postponing this highly anticipated new project is weighing heavily on all of us, but necessary under the circumstances.

OTHER UPDATES


  • THE SECRET OF MY SUCCESS – CREDITS ISSUED
    • The box office has issued credits to all ticket holders for the canceled performances of The Secret of My Success. If you had a ticket to one of the canceled performances, your credit is now ready to apply to your next order. You should have received an email regarding your credit and how to redeem.
  • APRIL PRESENTED SHOWS – RESCHEDULED
    • We’ve been continuously working to reschedule these shows and just recently confirmed and put on sale the following rescheduled dates:
      • KILLER QUEEN
        • original: April 3, 2020 at 8p — rescheduled: TBD
      • FRANK CALIENDO
        • original : April 4, 2020 at 8p — rescheduled: TBD
      • STRAIGHT NO CHASER
        • original : April 5 at 1p — rescheduled: June 12, 2021, 3p
        • original : April 5 at 6p — rescheduled: June 12, 2021, 8p
      • JAY LENO
        • original: April 17 at 8p — rescheduled: October 30, 2020 at 8p
    • If you have purchased a ticket to any of the above shows, your ticket will automatically transfer to the new show date, and you’ll receive an email with additional information. If you are unable to attend your new performance date, please contact the box office at 630-896-6666, Monday–Friday, 10 AM–2 PM.
    • Update: STOMP has been canceled, and all ticket holders have been contacted for credits/refunds.
  • CLASSIC MOVIE MONDAYS – POSTPONED UNTIL FURTHER NOTICE
    • Monday movies are postponed until further notice. We look forward to bringing these back as soon as conditions change.
  • PARAMOUNT SCHOOL OF THE ARTS – SPRING CLASSES CANCELED
    • If you are and have been enrolled at Paramount School of the Arts, please look out for an email regarding Spring Classes and Summer Camps. Read full school statement here. 

CONTINUING UPDATES


Although we’ll continue to communicate via email with all ticket holders, up-to-date information will also be posted on our website at ParamountAurora.com. Please check back often for updates.

CONTACTING US


Due to the stay-at-home order, our box office has been closed but we have box office associates standing by remotely to answer your calls. If you must contact the box office at this time, a remote box office phone line is available at 630.896.6666 during limited hours of 10 a.m. to 2 p.m., Monday–Friday. Due to the limited staff, we ask that you please be patient during this time and only call the box office if necessary. Our box office associates are also monitoring email, so please direct any questions to info@paramountarts.com. If you would like to purchase tickets or gift cards, you may do so online at any time.

YOUR SUPPORT


We’re deeply gratified by patrons’ many calls and emails asking how they can help support Paramount Theatre during this time. The best way to support our nonprofit theater is to make a donation if you are in a position to do so – because contributions allow us to flexibly meet the theatre’s many emerging needs during this time. Subscribing to the Broadway Series is invaluable, as well (you won’t want to miss out on our full 2020/2021 season!). You can also show support by purchasing a gift card for yourself or a loved one, whether for a birthday, anniversary or other occasion (because we all need something to look forward to, right?)

Thank you for your understanding and patience during this difficult time.