Broadway Renewal Resources
2023/2024 Subscription SCHEDULE
RENEWALS & NEW SUBSCRIBER RESERVATIONS
Starting in January 30, 2023, current subscribers can renew their subscriptions and request changes. Patrons who are not current subscribers can also pre-order a new subscription and get in line behind renewing subscribers.
UPGRADES, CHANGES & NEW RESERVATIONS SEATED
Upgrades/changes requested by renewing subscribers are processed after the renewal period is over. The box office needs time process each change request and try to accommodate everyone. Subscribers who requested changes will be contacted to discuss seating options. Please remain patient with our seating process and know that we will reach out to you once we have an update to your request. New subscriber reservations are seated in best available seats after all renewing subscriber requests have been addressed. Renewals and new subscriptions cannot be taken at this time, and patrons must wait until subscriptions go back on sale.
Go Green and Opt in to E-Renewal
E-renewal means no mailed renewal packet and doing everything electronically. We’ll send all the information to you via email, and you can renew online with just a few clicks!
4 Ways to Renew
Call Subscriber Services at 630-896-6666 anytime Monday-Saturday, 10 a.m.-6 p.m.
Mail your renewal form and payment to: Paramount Theatre, Subscription Renewals, 8 East Galena Boulevard, Suite 230, Aurora, IL 60506. If you opted-in for e-renewal, you will not receive a renewal form in the mail.
3. STOP BY
Stop by and see us at the Paramount Box Office at 23 East Galena Boulevard, Aurora IL 60506. Drop off your completed form or visit us at the box office by 5:30 p.m. on May 28, 2023.
Click here to log in. Click My Renewals on the left and then Add to Order to renew your subscription. To make changes, please indicate that on the Delivery Details page. Enter payment info, and click Buy on the Billing Info page.
INFORMATION ON THE 2023-24 RENEWAL PROCESS COMING SOON
We understand the subscription renewal can be confusing at times. Here is a list of frequently asked questions from your fellow subscribers. If your question is not answered below, feel free to submit your question using the form at the bottom of this page. For further assistance, please call 630-896-6666 anytime Monday-Saturday, 10 a.m.-6 p.m.
ask a Question
Still have a question? Submit your question below, and a Subscriber Services staff member will follow up with you as soon as possible.
3 Best Renewal Tips
The Subscriber Services Staff reminds you of these 3 tips for your subscription renewal!
1. RENEW EARLY
If you are making a change to your subscription, the earlier you renew, the better chance we have at fulfilling your request. All seating requests are processed in the order they are received, so renew as quickly as you can for the best available seats. Renew online for best results.
2. BE FLEXIBLE
If you are making a change to your subscription, please indicate several seat locations or performance dates you might like. We will do our best to find one that works. The more options we have, the better chance we have at fulfilling your request.
3. RENEW BY THE DEADLINE
No matter if you’re making changes to your subscription or keeping it exactly the same, make sure you renew before the cut off date! Your place in line this year has nothing to do with your place in line next year. We process renewals in the order they are received each season. Renewing by the deadline ensures your seats are saved for the season and before we go on sale to the public.