Frequent Ask Questions

Are We Able To Have Both The Ceremony And Reception Onsite?

Yes! We have multiple venue options onsite for all your wedding day events including the ceremony, cocktail hour, and reception.

How Much Time Should I Book In Each Room?

Weddings are booked for 6 hours for the reception and an additional hour if your ceremony is on site. You are also allowed access to your venue 2 hours prior to your guests’ arrival. When you arrive at the start of your event, everything that the Meyer Ballroom or Grand Gallery provides will be set up, allowing you and your vendors time to prepare any additional items. Our team will take care of room clean-up at the end of your event time. We are happy to remove anything you would like thrown away, but we kindly ask that you have your guests, decor, gifts, etc. removed by the end of your 6 hour reception time.

Can I Come Take A Tour?

Yes! We would love the opportunity to show you the venues and discuss the details of your wedding. Tours are available by appointment.

What Is Included When Booking My Wedding?

When you book your wedding at the Meyer Ballroom or Grand Gallery, we include all of your event essentials for no extra charge. All wedding reservations include tables, chairs, table linens (black or white), setup & takedown of dining tables and chairs, 5 hour standard open bar package, two centerpiece options, day-of event coordinator, security guard, seasonal coat check, 2 wedding party suites, valet (Meyer Ballroom only), and a champagne toast for the head table.

What Are My Décor Options?

You are welcome to bring in any décor and decorations that you feel would enhance your theme. There are two in-house centerpieces available at no additional charge. Please note that decorations that could damage any surface in the event spaces cannot be used. NO tapes, adhesives, nails, staples, paint, markers, ink, pencils, chalk, paste or other markers of any kind can be used on any of the building’s surfaces. Rice, confetti, birdseed, potpourri, bubbles, glitter, or any granular substance of that nature MAY NOT be utilized within the venue’s facilities. Nothing can be hung from the chandeliers or ceiling. No pyrotechnics, fog, drones, or cold sparklers are allowed anywhere on the premises. Sparklers are permitted with advance notice and venue approval. Candles are allowed but must have 1 inch of glass above the flame. No candles are permitted on the floor.

Can We Come In Early To Decorate?

You are allowed access to our venue 2 hours prior to your guest’s arrival. Should you feel you need more than 2 hours to decorate, you have the option to purchase additional hours of decorating time. When your load-in time begins, we will have all of your tables, chairs, and linens set so the room will be ready for you and/or your vendors to decorate at that time.

What Bar Packages Are Available?

All weddings include a 5 hour Open Standard Bar. There is an option to upgrade to a 5 hour Premium Open Bar for an additional cost. Additional Open or Cash bar time is available when purchasing additional event time. Non-Alcoholic Open Bar available; alcoholic beverages will be available for purchase.

Are Your Venues Accessible?

All of our of venues have accessible entrances from the street into the buildings. The Paramount sits at the street level on Galena Blvd. The Meyer Ballroom has an accessible ramp available on the East side of the plaza, and a street-level entrance on Stolp Ave. Both venues feature wheelchair-height bar service counters and elevators are available in the lobbies. Each venue has accessible restrooms available on each level and each venue has at least one everyone restroom. Wheelchairs are available upon request.

Can I Leave My Items At The Venue Overnight?

We ask that all items, including items that you brought in, be removed at the end of your reception. In certain cases, exceptions can be made, but written approval must be granted at least 7 days prior to your event with the Paramount Events Coordinator. We are not responsible for any items left overnight or not collected at the end of your reception.

How Do I Book My Event?

Bookings can be done in person at the venue or over the phone. Give us a call at 630-723-2468, and we’d be more than happy to walk you through the booking process!

Do You Offer Payment Plans?

Yes! We offer payment plans, and we are happy to work with you to find a solution that fits your needs. For more information, please contact us at 630-723-2468. All events must be paid in full at least 120 days prior to your event.

How Can I Make My Payments?

Payments are accepted by personal checks, cashier’s checks, money orders, cash, and credit or debit cards. Payments with credit cards may be subject to a transaction fee.

When Is My Pricing Locked In?

If booking 24 or more months out or booking a date where pricing has not been posted, your rates and/or minimum spend could be adjusted up to 1 year prior to your wedding.

What Is Your Cancellation Policy?

All sales are final. Once you have signed a contract, there is no refund of money upon cancellation. If you wish to reschedule, you will have 1 year to select a new date. A rescheduling fee will be applied.

Do You Allow Animals?

We do not allow animals with the exception of service animals. Incorporate your favorite animal in your special day by naming a signature drink after them!

Do You Have Adequate Parking?

Valet parking is included with standard wedding bookings. Street parking is available, as well as multiple city lots, including one located just one block north of the Meyer Ballroom and the Grand Gallery. There are also two paid garages, both located just one block away from the Meyer Ballroom and the Grand Gallery.

Who Does The Catering?

You will select one of the Required Caterers that service our venues for your wedding day cuisine. All required caterers’ service includes coffee service, linen napkins, china, water glasses, silverware, cake cutting, and wait staff. With the exception of a licensed bakery, all food must be provided by one of our required caterers.

Who Does The Entertainment?

You will select one of the Required Entertainment vendors that service our venues for your wedding day needs. Entertainment vendors must maintain a reasonable sound level and may be monitored and lowered at the discretion of management. We will work with you to coordinate a location for a DJ table, band, speakers, and any other necessary equipment. Please note that booking a band for entertainment may decrease the venue’s capacity.

Still have questions? Call us at 630-723-2488 or
download our pricing brochure, we can answer more questions.

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