Wedding FAQs
How do I schedule a tour?
Please fill out this form and someone from our events team will reach out to coordinate a date.
What’s included in my wedding reservation?
All wedding reservations include tables, chairs, table linens (black or white), setup and takedown, 5-hour standard open bar package, centerpieces (two options), day-of event coordinator, security guard, coat check (seasonal), two wedding party suites, valet (Meyer Ballroom only), and a head table champagne toast.
When can I access the venue?
You may arrive up to two hours prior to your guests’ arrival. If you need more than two hours to decorate, you can purchase additional hours to reserve the space.
All tables, chairs and linens will be set before your load-in time.
Are your venues ADA accessible?
All our venues have accessible entrances from the street into the buildings. Paramount sits at the street level on Galena Boulevard. The Meyer Ballroom has an accessible ramp on the east side of the plaza and a street-level entrance on Stolp Avenue.
Both venues feature wheelchair-height bar service counters and elevator access to the lobbies. Each venue has accessible restrooms available on each level and at least one gender-neutral restroom.
Wheelchairs are available upon request.
Can I leave items at the venue overnight?
All items must be removed at the end of your reception. In certain cases, exceptions can be made with written approval by the Paramount Events Coordinator, granted at least 7 days prior to your event.
We are not responsible for any items left overnight or not collected by the end of your reception.
Do you offer payment plans?
Yes! We are happy to work with you to find a solution that fits your needs. For more information, please contact us at (630) 454-9938,
All events must be paid in full at least 120 days prior to your event.
When is my pricing locked in?
Dates booked 24+ months in advance or where pricing has yet to be posted may have rates and/or minimum spends adjusted up to one year prior to your event.
What’s your cancellation policy?
All sales are final. Once you have signed a contract, there is no refund of money upon cancellation. If you wish to reschedule, you will have one year to select a new date. A rescheduling fee will be applied.
Do you allow animals?
We do not allow non-service animals in either of our venues.
Are there any decorations we can’t bring?
Decorations that could damage any surface of the event space cannot be used, including, but not limited to, tapes, adhesives, nails, staples, markers, ink, pencils, chalk, or paste. Nothing may be hung from the chandeliers or ceiling. Pyrotechnics, fog, drones and cold sparklers are prohibited. Sparklers are permitted with advance notice and venue approval.
Candles must have a minimum of 1-inch of glass above the flame. No candles are permitted on the floor.
Rice, confetti, birdseed, potpourri, bubbles, glitter or any similar granular substance may NOT be used within the venues’ facilities.
