Accessibility
The Paramount Theatre is committed to providing an accessible and welcoming experience for all guests. Explore ADA accommodations, accessibility services, and helpful information to plan your visit.
ADA Information
If you require wheelchair or special seating or other assistance, please contact the box office at 630.896.6666 or boxoffice@paramountarts.com in advance.
LISTENING DEVICES & Auracast™
Paramount Theatre offers assistive listening devices free of charge that are compatible with earphones and/or a Neckloop Telecoil Coupler (for T-Coil enabled hearing aid devices). Please visit the coat room before the show to borrow a listening device.
Auracast™ is a next-generation Bluetooth® audio technology that lets theatres stream high-quality sound directly to audience members’ personal devices—like smartphones, hearing aids or earbuds. Unlike traditional assistive listening systems, Auracast allows multiple listeners to tune in simultaneously with crystal-clear audio, improving accessibility for patrons with hearing loss and offering a more immersive experience for everyone. It’s easy to use, widely compatible and represents a major step forward in inclusive, modern theatre sound.
How does it work?
Anyone with Auracast compatible hearing aids can connect via their hearing aid App on their own smartphone:
- Open your hearing aid’s app on your smartphone
- Select one of our available broadcasts: BAND/VOX or VOCALS ONLY
- Tap to join and start listening
How do I know if my hearing aids are compatible?
Check with the manufacturer of your hearing aids to find out if yours are Auracast compatible.
Anyone who does NOT have Auracast compatible hearing aids, can check out one of our Assistive listening devices described above.
NOISE-CANCELLING HEADPHONES
Paramount Theatre offers noise-cancelling headphones to anyone who feels they will help them enjoy the performance more. Please visit the coat room before the show to borrow noise-cancelling headphones.
SERVICE ANIMALS
Paramount Theatre accommodates seating for guests with service animals. Please call the box office at 630.896.6666 for more information.
SOCIAL STORY
Wondering what to expect when you visit Paramount Theatre? Read our Social Story to prepare for a positive experience at our theatre.
Open Captioned Performances
The open captioning setup includes a LED screen close to the stage on the left side. Purchase tickets to these performances online, over the phone or in person. You’ll want seats in orchestra left for best visibility of the LED screen. Box office associates will be happy to assist at 630-896-6666. Standard ticket prices apply.
- Mean Girls: Wednesday September 30, 2026 at 7 p.m.
- A Christmas Carol: Friday December 18, 2026, at 7 p.m.
- Sunday In the Park with George: Wednesday March 10, 2027, at 1:30 p.m.
- Joseph and The Amazing Technicolor Dreamcoat: Wednesday June 9, 2027, at 1:30 p.m.
American Sign Language Interpreted
There will be two certified sign interpreters translating all dialogue and lyrics into American Sign Language.
Broadway Series – Use code: ASLPARAMOUNT
- Mean Girls: October 9, 2026 at 7 p.m.
- A Christmas Carol: January 1, 2027 at 7 p.m.
- Sunday in The Park with George: March 26, 2027 at 7 p.m.
- Joseph And The Amazing Technicolor Dreamcoat: June 9, 2027 at 7 p.m.
For tickets ($30), use promo code ASLPARAMOUNT, OR email mariew@paramountarts.com.
Audio Described Performances
Please call the box office at 630-896-6666 to reserve a headset to hear the audio description at the performance. Audio Described Performances for other shows available by request. Please contact the box office at 630-896-6666 at least 6 weeks before desired date.
Sensory-Friendly Performance
Sensory-friendly/relaxed performances are designed to create a performing arts experience that is intended for patrons who have autism or other social, cognitive and physical challenges that create sensory sensitivities and their families.
For sensory-friendly tickets, visit our website at paramountaurora.com and use code SENSORY, OR call the Box Office.
